June 2020 by Tami Fisher
Only the drive-thru was open. We ordered a wonderful meal and an amazing shake ( we shared it). I felt bad for the workers. They were hurrying but it's fresh made to order. Some people drove away because the line was to long. I told the workers how much I appreciated them.
June 2020 by Bruce Ewald
I love the burgers here. The food is always fresh. I prefer thicker french fries but the ones they have are good.
June 2020 by Tara Sue
They normally get one thing wrong with my order. I check before I go.. they are mostly very nice about fixing the error. Last time it was a mid-on shake flavor so didn't notice until home :(
May 2020 by Amanda Edwards Ricks
Freddy's was a favorite in my family. We tried to be understanding recently after waiting in the drive-through for almost 45 minutes and another wait time of 30 minutes. Things lately for every business had been difficult.
May 2020 by amber tueller
I must admit, most of the food tasted pretty great. French fries are so-so. There were problems though, they sent us on our merry way without our fish sandwiches and our fish and chips. We had to go back and tell them, and then wait 25 minutes for it. Also, the patty melt is supposed to be a double patty. They had a small piece of patty sticking out on the edge to make it appear as though it was a double patty. Is this the industry standard for Freddy’s, or is it this location only that does that?
March 2020 by Greg Colston
Good food and good service, and clean.
March 2020 by Duncan Searcy
Best chocolate custard I have had to date. The food was fantastic as well. The steak burger was amazing and I love their thin fries. Definitely making this one of my regular spots! Sorry Culver’s and Nelson’s!
March 2020 by Lauren Brewer
The food here is delicious. However, every single time I have gone through the drive through, the staff looks unenthusiastic and miserable. Most of them seem young, so I would hope the managers can do what they can to spark the sense of fun in their job. Fastfood was one of my first jobs as a kid, and an upbeat positive leader made all the difference during those 3yrs. The burgers are very rich! And as a result it can be a heavy meal. The fries are almost shoestring! Which is neat.
February 2020 by Sean Loring
If you've never tried frozen custard, Freddy's is a great place to get that first, creamy, zen-like bite. It glides in the mouth with stealthy silkiness, sweetness creeping in with the fat in waves over the taste buds. Get mix ins if you like, but just don't miss out! Burgers and onion rings are tasty too, and truly shoestring fries for a unique crunch not found in other fast-food joints.
February 2020 by Lewis Bartlett
Great service, delicious burgers, onion rings on point and love that jalapeno fry sauce. Great menu and very clean and comfortable. Good job Freddy's!
February 2020 by Jan Jones
Filthiest eating establishment I've ever seen. I seriously believe that if the health department had seen it, they would have shut it down. Even my eight year old grandson was so horrified he wanted to leave, or at least get our food to go. I hope the food prep area was cleaner than the eating area. Good food and custard, though
February 2020 by mary nielson
it took over 12 minutes for me to get my food your staff wouldn't acknowledge me and let me know that they were having an issue or not I waved to them to get their attention. that is terrible customer service. your company should know better it is simple common courtesy they also didn't put the lid on my drink tight so I ended up wearing it. your company needs to remember that customer service is just as important as great food.
January 2020 by Apollo Herring
This place is superb and broad, the meals was delicious and the prices were very economical. rapidly, efficient service and very attentive staff. I recommend this place.
January 2020 by Nicholle File
I’ve never been so disappointed with Freddy’s....it was terrible in there today. I got there and it was super busy, which is obviously uncontrollable. But I sat in front of the counter where they call out orders and the girl calling out orders was confused with almost every order and eventually got fed up and walked out. I was order 103 and 107 got there order before me, which I know happens, but considering my order was a single meal and 107 had 4 meals, that’s not okay... Orders that were already given was being re made, and like I said they were going way out of order and multiple people came up asking where their food was. The only reason why I’m giving any stars to begin with, is due to the young blonde with bangs (wish I knew her name). She stepped up after the other girl walked out and was trying to get things right. She was telling other employees they needed to go in order and start back at 101. If it wasn’t for her idk how much longer I would’ve waited. My order just might have disappeared into nothingness. She was also very positive about the whole situation and tried encouraging the others. THE GIRL DESERVES A RAISE!
January 2020 by Paul Soderquist
Crispy burger patties. Perfectly seasoned fries. And the custard is extraordinary. Worth every penny
January 2020 by Israel Vanisi
Nice little feel to this place. Great shakes and food. Probably one of the best steak and shake or burger and shake places I’ve been to in the valley thus far. The service or wait time on the food is the only thing that I would rate as something that can improve. Nice place to go with a group of people.
January 2020 by Erika S Viapiano
great food and great employee's, i have enjoyed coming here many times so ill be back again.
December 2019 by Chris Hansen
Dipping the Original Patty Melt in the Jalapeno fry sauce is heaven. I love the thin pattys. Couldn't do 5 stars because I wasn't a fan of the small fries. I also don't like places where the employees keep coming to your table while you're eating. I don't want a waiter at a fast food joint.
December 2019 by Robin McDougle
Don gave us top-notch, goldstar customer service. Funny, entertaining and really took car of us. He even came back to check on us and our experience. Great food and great people.
December 2019 by Nick Uthe
Freddy's might have taken over as my favorite fast food joint. Their wholegrain patty melt is hard to beat + pair that with a custard and you're in retro heaven.
December 2019 by Suzie M.
Great service! We went during the lunch rush and were able to get in and out within 30 minutes. My friend wasn't too hungry so she only finished half her food and I think the Manager walks around to make sure people are happy and he saw her plate and asked if everything was ok and if she needed anything. Nothing was wrong, she was simply full and we weren't able to take leftovers with being out and about the rest of the day. But it was nice to know that if we did have a problem; that it would be resolved. I love good customer service like that! Also...the food...it's amazing! It was my friends first time going and she said; "these are the best shoestring fries I've ever had!" I totally agree!
November 2019 by Marissa Elmer
My daughter works here.. Until she got her job here we had not really eaten here.. But now we frequent often.. Love the old school atmosphere and the new manager is awesome as well as the staff in general!!!
November 2019 by Tom Schnoor
Get a new staff the food sucks poor quality and prices way to high I won't be back again
November 2019 by Barbara Jackson
The burgers and hot dogs are so good, it's hard to decide which one to get. I love the hot dog buns, too. The fries are so good! The staff is always very friendly.
November 2019 by Eric Laing
Good food. Great staff. Somewhat fast service. Will continue to do business here
November 2019 by N H.
Let me start by saying I like Freddy's. That is why I have generously given this location 2 stars. And why I continue to go back. But......this location needs so much help. I have twice written to corporate regarding this location. First, time was to talk about a horrible customer service experience. The manager contacted me directly and apologized asked details and said he wanted to make it right and send me a certificate. Still waiting on that btw. I then contacted corporate to tell them about a good customer service experience. No one reached out for that. I email the first manager and was informed that that manager had left but she would send me the certificate. Still waiting. Then, tonight I went because again I like the food. I got a sundae as well. And this is what I got. A half full one. This location is by far hit or miss. Either my sundae is running over and spilling out or it's half empty. Take your chances on this location. But remember the food is goo when they get it right.
November 2019 by Patrick Bostick
Fantastic chicken sandwich, perfectly flavored and fried, with tasty pickles and just the right amount of bun. Friendly staff. The wait is a bit longer because they make the food fresh.
October 2019 by Micheal H.
Ordered with 2 vehicles ahead of me in the drive through. 25 minutes later it's my turn at the window (after the truck in front of me left, over the curb, without picking up his order) and I get my order. Should have checked the bag...back at the office, cold double cheeseburger, cold chili cup, and no fries! NOT awesome... Oh, and a fork was in the bag, for the chili I guess...
October 2019 by Thelonious Linford
Freddy’s is great and has wonderful frozen custard and cheese curd which are some of my favorite foods. I would particularly recommend the pumpkin pie custard. The service the night we were there was good, but a little slow. No jalapeí±o fry sauce at the location which was disappointing for my roommates, who really like the jalapeí±o fry sauce.
October 2019 by Chris Schendel
Burgers are a bit of an acquired taste with the way they smash them causing for a unique crispy curled edge of meat. Really you should be going for the custard which is top notch. This location typically doesn’t get super busy so go here for fast and friendly service!