November 2019 by N H.
Let me start by saying I like Freddy's. That is why I have generously given this location 2 stars. And why I continue to go back. But......this location needs so much help. I have twice written to corporate regarding this location. First, time was to talk about a horrible customer service experience. The manager contacted me directly and apologized asked details and said he wanted to make it right and send me a certificate. Still waiting on that btw. I then contacted corporate to tell them about a good customer service experience. No one reached out for that. I email the first manager and was informed that that manager had left but she would send me the certificate. Still waiting. Then, tonight I went because again I like the food. I got a sundae as well. And this is what I got. A half full one. This location is by far hit or miss. Either my sundae is running over and spilling out or it's half empty. Take your chances on this location. But remember the food is goo when they get it right.
October 2019 by Micheal H.
Ordered with 2 vehicles ahead of me in the drive through. 25 minutes later it's my turn at the window (after the truck in front of me left, over the curb, without picking up his order) and I get my order. Should have checked the bag...back at the office, cold double cheeseburger, cold chili cup, and no fries! NOT awesome... Oh, and a fork was in the bag, for the chili I guess...
October 2019 by Thelonious Linford
Freddy’s is great and has wonderful frozen custard and cheese curd which are some of my favorite foods. I would particularly recommend the pumpkin pie custard. The service the night we were there was good, but a little slow. No jalapeño fry sauce at the location which was disappointing for my roommates, who really like the jalapeño fry sauce.
October 2019 by Chris Schendel
Burgers are a bit of an acquired taste with the way they smash them causing for a unique crispy curled edge of meat. Really you should be going for the custard which is top notch. This location typically doesn’t get super busy so go here for fast and friendly service!
September 2019 by Laura Pacifico
I came here when it first opened 4 or so years ago. It took forever to get our food and it came cold. I wrote it off as being one of the first days open and being super busy. I haven't been back since, mostly cause I just don't think about it, but today I decided to try the custard. It took 10 minutes to put together one custard sundae for my kids and me to share. There were 3 or 4 people who ordered after me who got there food before me, and their food was hot, too. The custard was very delicious, but I'm not sure I'll go back for such a long wait.
September 2019 by Devin Fisher
First time at Freddy's. We met someone for lunch and we met here. The burgers looked great but we had just eaten elsewhere so we split some fries and a shake. Wow! We were sad that we were full from the previous meal. Love the shoestring fries with the Jalapeño fry sauce!
September 2019 by Jesus Vazquez
I love Freddy's and I can't have enough of it. Good thing they don't have this great Fast Food Restaurants where I live. The meat is juicy and delicious and don't let me start with the fries. I recommend it.
August 2019 by David G.
Out of all the fast food chains in the area, by far the worst is Freddy's. Maybe an off night? Wish I had taken a pic from the other nights order. Any how, we won't back to this location. The chicken sandwich is engulfed by the bread. The fries were the skinniest saddest looking bunch I had ever seen lol. They were the definition of shoe string fries. My sons and daughters chicken tenders were over cooked and tasted like the oil. On top of all that, I paid waaaay more for this food than I had ever thought. Anyway, I'm not a fan. Sorry Freddy's.
August 2019 by Abbie I.
Best. Burgers. EVER. I haven't had them since I was in high school and I came across a Freddy's location a few days ago. Talk about a food-gasm
August 2019 by Jim S.
I am pretty sure at this point we are being held hostage in the drive thru line. I entered the line over an hour ago. 5 cars that moved later and trapped between cement on each side we wait. Hungry. Hopeful for an end in sight. Wait. It's my turn at the window!! But what am I told. It's still gonna be awhile. Enjoy your melted shake as you wait another 15 minutes.... Holy crap!! I want a fresh meal. But 90 minutes in a drive thru lane????
August 2019 by Kristy A.
Love the pickley, oniony, mustardy crispy like burgers! They are different than the usual everyday fast food burger. The fries are great! They are so thin and crisp and seasoned to perfection all over every last fry... Not just the top few. Absolutely darling! The fry sauce is good. Love the concretes and shakes. Especially the dirt n worms one.
August 2019 by Austin J.
Pretty typical hamburger "steak burgers" the fries I could care less for. " my fingers must be too big" lol. If you like shakes they do have really good shakes though. It is a little pricey in my opinion.
August 2019 by M1sterPineapple
Original Review: Seems like a nice place. My order was messed up though. One burger, which was meant to be plain, had pickles and the other one was a chicken sandwich. Both were ordered as a double cheeseburger. Stuff happens. I'll give this place another try. I will just have to make sure the items are correct.
July 2019 by Shawn Richards
Freddy's was okay for a change. The motif of the store is designed to take you back to the days of Bobby socks and poodle skirts. The food is simple and the staff is cordial. The hamburgers are tasty although the patties are very flat (thin) and the overall burger is a bit greasy. (This probably lends to the "tasty" of the burger.) The fries are real "shoestring" fries served with what my wife called "real fry sauce". There is a good selection of fountain drinks and you can top it all off with a cup or cone of soft served frozen custard. The custard was a pleasant change from the standard vanilla ice cream; but, I did feel the custard was priced a bit high at over $2.00 for a single scoop small cone. Also before leaving the store I stopped by the restroom. There was no toilet paper and the cover had been taken off of the paper towel dispenser. People had been taking paper from the dispenser to use in the toilet. Not necessarily the best idea; but, if you need to choose between that or being stranded the dispenser paper might not be the worse choice. Overall I think Freddy's was okay; but, I'm not sure when I'll be back. As a side note - There were pictures up and a little history telling Freddy's story. Basically Freddy was a little older when he started his restaurants. Showing once again that you are never to old to reach for your dreams.
July 2019 by Hendrick Despencer
Friday night treats here are worth the price. You cant go wrong with a mini Vanilla Butterfinger Concrete, its just the right amount of custard.I've visited this location a few times and always enjoy it. The service is great, the restaurant is clean and the food is tasty. Not much else i need for a quick burger and shake fix!
July 2019 by Jason P
A bit salty but, to be fair, I have a very low tolerance for salt. Absolutely loved the Golden Oldies playing over the in store sound system and the overall retro vibe. Y'all should run with that idea. -Double steak burger almost had a subtle BBQ smoke flavor. Almost. Tiny fries were golden and crispy as well as flavorful and mildly seasoned. Small chocolate shake was more expensive than what a large should be. Ridiculously overpriced shake. First time eating here but, would definitely return.
July 2019 by Tommy Gordy
The food is awesome and customer service is almost great. For the last several times I have gone there, they always seem to be out of something when I order a mixed shake. One week its cherries, one week its pineapple, the other strawberries.
July 2019 by Savannah Evans
I really enjoy my food everytime I come here. The steakburgers are a nice change from a regular hamburger. I love the thin cut fries and the concrete shakes are always delicious. There have been times where service is a little slower than usual, but I have never had to wait an extremely long time.
July 2019 by Geri W.
Cheese curds are good. The custard is only vanilla but they have a ton of toppings to add
July 2019 by Claudia M.
They have great burgers. The flavor of the patty's are fresh. I love their fries and how crispy and thin they are. My husband loves their fry sauce but for me not my favorite. We did not have the custard unfortunately, because we never do save room for dessert. That means we have to go back and have dessert first!
July 2019 by Malinda Sorrells
July 2019 by Denice Shoup
Lack of customer service. I go to this fast food restaurant often. Every time they give me my coke it is dripping with syrup all over the cup. Sometimes they offer napkins and other times they look like it’s not my problem. You really need to pay attention to your order or something will be wrong. The manager don’t know to offer customer service so how would the employees know how. There food is good but the customer service 👎 . It is really too bad that they can’t get it together or even know they should work on it. They just continue status quo Not caring.
June 2019 by Millie Wulf
it took 25 minutes to get our food order. Sat down to eat and had to clean our own table, the food was not hot. My daughters wanted frozen custard and the vanilla was runny. We will NOT be back!!!
June 2019 by Braelynn Schneider
Tasty fries but the large is a bit small. Great sundaes. Woman at the window forgot the fry sauce.
June 2019 by Kerry M.
Dirt 'n Worms concrete - Oreo cookies crumbles & gummy worms in vanilla frozen custard is sooo GOOD! I would have given 5 stars but waiting in the drive through line for 25 min lowered it to 3 stars. I would go back again, that's how good Freddy's is.
June 2019 by Rich N Mel Masangcay
after taste with fries burger is salty. slow service. take the CA burger off the menu, no where close to a CA burger
June 2019 by Caleb Kingston
The guy in the drive thru in front of me must have ordered the entire menu because he had to wait 18 minutes to get his food. Which meant I had to wait 18+ minutes to get mine. Fortunately they had enough to get his and mine done at the same time so I got mine quick.
June 2019 by Kayley Memmott
We stopped for ice cream and I got the Hawaiian delight concrete, which has strawberries, coconut, and macadamia nuts in it.. but mine was at least 85% macadamia nuts, so at least half of it ended up in the trash. 3 stars for a clean facility and otherwise enjoyable experience.
June 2019 by Matthew Staton
This place is really good, only been twice and both times they have not let me down. Food was quick and hot and customer service is outstanding.
June 2019 by Randy Moss
The food is flavorful and cooked fresh. Service is always friendly and efficient. Frozen Custard, especially the signature turtle, is unbeatable.