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January 2024 by Amber Carter
The store associate was very friendly and helpful
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January 2024 by Debbie Oguin
I took my grandson Zander here to buy some gift cards
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January 2024 by Bubbles W.
You can't use gift cards for digital purchases, I have an Xbox series s which is digital only. There are no work arounds, I can't buy a physical game and exchange it for a digital one. I can't buy a different gift card, like an Xbox one.. I just have to use it on physical items I don't want or need... in a world where everything is moving to digital, this was a stupid change. So my Christmas gift of a gamestop gift card was just a waste of money for my aunt...
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January 2024 by Mindi Wilson
Have a lot of cool deals here and u usually have very positive experiences with the staff. Sometimes they really try to sell you something they have a promo on but just know what you want or listen to their deals. You can do trade ins so their stock is usually full of used games and consoles you can get for cheaper prices.
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January 2024 by Black Beard
Came in to browse ended up finding a Darth Vader mouse for 23.99. sticker price. Also got tears of the kingdom. Checked my receipt after got in my car and realized I was charged for 40$ of the mouse rather then the sticker price. Went straight back in and associate wouldn't honor the sticker price clearly on the box. Best that was offered was 10% off.Apparently GameStop won't honor sticker prices they themselves put on products.Just another reason never to buy from GameStop again
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December 2023 by TheJapMan Robert
This GameStop isn’t it, walkin in nobody offered help, walked out. I’ll happily spend my shekels somewhere else. (FYI the lady with dyed hair smells horrible)
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November 2023 by Robert Smith
Worst GameStop around. 12 years ago, an employee stole my entire console deposit. He was fired, but they wouldn't admit fault and reimburse me. I've pre-ordered several games this year, and I have attended every one that had the launch the night before. Got the call for Mario RPG and went to pick up my receipt when I was told that the "big boss" canceled it. I asked if I could just get it now and was told no. Last night, an employee told me I could renew my pro membership for $5 and that I'd get a $5 credit the next day, so it was like I spent nothing. He did not tell me he was taking all of my points as well so he could get his sales commission. I stuck around for the exclusives and the Funko Pops, but I will probably end up going to Walmart to buy games. GameStop is dying off anyways.
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September 2023 by Josh H
This is usually a great place to shop and the staff are super polite and greet you when you enter, however today when I went in, the lady at the counter didn't even say "welcome to GameStop". I've been going here since this location opened and that is a first.Furthermore, she made no attempt to interact with customers while I was there, didn't even look up from her phone and coffee, and didn't acknowledge that I was in the store at all. I tried to get her attention to ask a question and was completely ignored.Otherwise, this store has never been out of stock on new releases and is a good last resort if you absolutely can't find that game locally.
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September 2023 by Coins And coins
I usually enjoy going to this GameStop. Great friendly customer service typically. Last time I went in however, was a very big disappointment.I went up to the cash register to who I assume was a lady from training or corporate, I’m not too sure. She immediately pushes on the stupid paid rewards program, which is fine because I usually just say no. She then continues to push me about the dumb paid program more times before finally starting to ring me up. Then, as I give her the unpaid version of the rewards program I have, she again asks if I want the paid version. To which I say no and it’s just my dads account. (I am under 18 and don’t desire to set up my own account.) She then tells me that I lost money and tell to my dad that he lost me money. Definitely makes me want to sign up for the paid program after a guilt trip. ? This was a horrible experience all around. As someone who work with customer service representative, I know being that pushy will only cause problems. Seems management or wherever that lady was from hasn’t figure that out yet. Very dissatisfied with this experience. I will definitely not be shopping here much longer if I continue to be harassed like that.
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September 2023 by SailorChips
I used to come to Game Stop atleast 3 or 4 times a week. Until they Fired some People that made it worth it to come in to the store. Now they changed their hours and today I show up about 10 minutes to 8pm (the new summer closing time). Some Homeless Lookin Guy with an Accent meets me at the door and tells me that they close soon and that the guy inside was gonna be his last customer. Never in all my Years of coming to GameStop has anyone denied Business to me as long as I showed up before closing. How would this idiot know I wouldn’t be quick. Regardless every single store (including GameStop) I have been to has let me in and stay as long as I wanted as long as I was in before closing time. I’m very disappointed in GameStop lately.
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July 2023 by Shade Dye
These guys always convince me to buy something... lol
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July 2023 by Immanuel Hernandez
Not impressed with this Gamestop. Before stepping into the store I see signs “CLEARANCE Buy One, Get On Free on all Clearance Items!” Also all over inside the store.Well, I was shopping approximately 30-40mins in the store. My 10 year old was having a decent conversation and in a way my son felt hyped to buy a Naruto Funko Pop. I was on the phone with my wife and mentioned the offer and how I was going to buy a few items.Unfortunately, 30-40 mins into my shopping and already setting the items aside, the staff member said “just letting you know our clearance is actually 30% off and not the buy one get one free. I was suppose to take these down earlier this morning.” Time was 4 PM already.I told him this is why I am shopping here. He insisted that it will be 30% off. I dropped my items and instructed my son to do so as well.Rather drive to the other Gamestop in Taylorsville although WVC gamestop is closer.Ended up shopping online and got a better deal. 50% off for all Clearance Funko Pops and going in for another shipping order as of this review. 6/18/2023
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July 2023 by Terry Horton
Just not the great customer service we use to get. Wasn't impressed. I'll buy my games at target moving forward.
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July 2023 by Jacob cook
Mark was awesome! Helped me figure out what going on with a game I bought and was extremely helpful and professional.
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July 2023 by Jerry Rivera
Mark said if I got a extended warranty I could get my money back if anything happened and I needed to return it I brought back with like a week and a half they said all they could do if give me in store credit would not recommend going to GameStop they try and sell to u but don’t want to help when you want to return
