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December 2023 by Eric
Worst body shop ever!! They will paint your car the wrong color. And the a manger Guy is unprofessional and rude. Saw him arguing with a young lady while I was waiting to pick up my vehicle. Very disappointed in Chevy for letting a manager like this on site.
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September 2023 by Javier Villa
Worse service I’ve had in my life!!After driving several hours to get my vehicle worked on since it had several warning lights on. I made an appointment for Monday morning, and they told me It would take 48 hours for them to look at the vehicle. Since I live a couple hours away I couldn’t wait so I asked for a rental and they refused to give me one, so after struggling to get a ride back and only after I got everything sorted out they called me to pick up my vehicle. Since they didn’t have parts in stock they couldn’t fix it, now I have to take it back when the parts arrive. I have to drive back home leaking coolant and then drive back when they get the parts to fix it. Service guy is extremely rude and disrespectful and now I have to deal with them since they won’t transfer my warranty. I can’t recommend Guss paulos for your next vehicle, all they want is to sell you a vehicle and then they don’t care what happens to you after that. Bad customer service!
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May 2023 by David Trujillo
Slow to attend to us even though we made an appointment a week earlier. Didn't look busy but were going to take 4 days to run diagnostics. Left and went somewhere else.
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February 2023 by Makayla Jones
I took my 2017 Chevy Cruze into the service department because it was having an electrical issue. They got me in super quickly and kept me in the loop throughout the whole process. Really enjoyed my experience here.Service: Electrical
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January 2023 by Lancealot
Gus Paulos Collision is by bar none the best they took care of me right. Thanks Guy
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January 2023 by Fern Tsosie-Samuelson
Where Do I Start! I was sold a lemon called 2016 Nissan Sentra after being thrown to the waste side like a dirty rag after a couple walked into the dealership to look at really expensive car with a 6 digit price tag! I felt like dirt and was completely left sitting in the chair alone. I literally started crying. I couldn't believe what was happening. They tried to fix what just happened and sold me a Nissan from a Chevy place and now it's broken after they said it wasn't! Gus Paulus did this to me!! Now I am stuck with a car that doesn't run. It has a broken transmission. They knew this when they sold me the car. My guess is it belonged to one of their mechanics! They told me when he sold it that I would have a year warranty if anything happened to it. I have been back to this place 2xs telling them about the transmission. They denied anything wrong with it. Yet it sits in my driveway not running. I have cancer and need my car for appointments. I've had to rent a car from Enterprise until I can get it fixed. I tried to take it back before the warranty was up. They told me it expired months ago. Not possible when I know the date I purchased the car and they know because they take a picture and make you a calendar! THANKS FOR NOTHING GUS PAULUS. YOU'RE STEALING MY MONEY.
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January 2023 by Angela Valerio
My visit was great, their staff is always super helpful I feel confident that they will to the best job and their prices are fair! Thanks for keeping my car at its best.
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January 2023 by Jacob Moss
They took care of a manufacturer defect for me. Good fix, had a rental car while fix was happening. Good service, easy check in. Nice people⭐?
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January 2023 by Shawn R
4 stars for a car dealership is as high as I go. They are a car dealership after all. I do my best to it hold that against them.
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January 2022 by donna montoya
Nice people ?
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January 2022 by Steve Normand
All of the people at Gus Body Shop were great! My Jeep Grand Cherokee was involved in an accident and we were going through insurance. Bobby Winder the manager is a super friendly guy who kept me in the loop every step of the way - Called to let me know that he had spoken with the insurance company initially, called to let me know that they were going to begin service after receiving the insurance payment, called to let me know the insurance had issued another check to do more work that wasn't part of the initial inspection (he had already gotten that handled and approved through the insurance without me having to do anything) as well as letting me know my vehicle would possibly be done that day but would phone if not, and finally he called me to let me know the vehicle wasn't done yet but would have it ready the next working day. It then goes without saying he called me the next morning to let me know it was ready to be picked up.I also didn't have a rental car in my policy at the time so he even let me borrow the shop car to get around until my Jeep was done.Phenomenal! I really can't say enough about the way that he runs the shop. Super super good guy!Service: Body & Trim
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January 2022 by Aimee Birdsall
I just bought my second car from Salt Lake Valley Chevrolet, and both have been the BEST car buying experiences.In 2019, I found a Chevrolet Traverse on a KSL classified listing for their dealership that was a good price, so I called and left a message. CJ called me back, with no pressure, and invited me out for a test drive. He showed me three different Traverses that were all within the same price range. I told him I was going to go home and think about it, and he didn't nag me, pressure me, or use some kind of deal to threaten me into buying a car that day. I came back three days later and bought the car.This year, I have been looking all over for a new Silverado. Because they are in limited supply, I haven't found any in any local dealerships I've been happy with. I called, talked to Nick and Tod, told them exactly what I wanted and asked them if they could call me when they found something in their system. They found me a 2021 Silverado that was still in the manufacturing process that matched all of my needs (six seater...). I put my name on it in their system, and three weeks later, I showed up, test drove it, purchased it, and drove it home within two hours. They had all of the paperwork ready for me to purchase it when I arrived, and it was such a smooth process.Bottom line- if you want a pressure-free, but knowledgeable car-buying experience, come to Salt Lake Valley Chevrolet. They really are the best.
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January 2022 by jerebear69
Worked with Scott and he really took care of us. Kept us in the loop for when the part came in. Sure the part was delayed but it had nothing to do with the repair facility so i would recommend going to Scott for he will take care of you!
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January 2022 by Kevin Anderson
Basically nobody in the service department was wearing a mask. The service was done with minimal issue, but when I had a question that wasn't able to be answered I was told I would get a phone call to answer my question. No one ever called me.
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January 2022 by Michael Hunter
Went to look at some vehicles, sales staff and Sergio were nice, only looking no purchase made
