-
October 2023 by JP Massaro
One of the only places that still exists where you can provide your own oil/filter and they won’t charge you 4-6x as much as the raw materials cost. Got me in and out quickly and without issue. Plus they liked my wagon, which was super rad!
-
September 2023 by CJ Dorius
Jesse definitely knows what he is doing! Some of the other workers seemed a bit out of focus. Made me a little nervous; but Jesse kept them on task. Everything went well. Just didn't feel like everyone was in sync with each other. My past experience there was much different. Strong team execution. Much more friendly/professional service. This past visit just felt forced. Like, let's get it over with and move along to the next. Overall, everything went fine. The atmosphere was different this time. I'll still be a return customer. Everyone just seemed a lot more stressed this visit (given it was the weekend). The first time around everyone seemed to enjoy working together. This past visit. Not so much. Overall a solid place for an oil change, and basic maintenance. We all have bad days. Maybe I just rolled into one of them. No hard feelings. As mentioned. Will return for future service.
-
September 2023 by Kayli Bushman
I had my oil changed here a few months ago. When I went to have my oil changed a few days ago at a different place, it was discovered that grease monkey had cross threaded my drain plug. This made it so the other place was unable to change my oil. When I called, grease monkey told me to come by and they would fix the problem. I asked if I could go to any grease monkey location as they are located 30 minutes out of the way each way for me. They told me they would provide me with a free oil change due to the inconvenience. When I arrived they refused to look past the bolt on the bottom of the car, and said everything looked fine. They also refused to honor their offer for a free oil change, and insisted the other company was simply lazy and didn't want to do the work on my car. I was very unimpressed that they were unwilling to take accountability for their mistakes, and futlrthermore felt as though they had brought me out there under false pretense. I was also very uncomfortable the entire time and a little intimidated as they had all the techs gathered around my vehicle while they were talking to me, and I had to insist that I wanted to leave before they finally closed my hood so I could leave. I will not be going back to this location.
-
August 2023 by w barela
I love this place! I recently bought my first car, and have been coming here for my oil changes. The staff here is so welcoming and knowledgeable. Jessie always remembers me and my car. Everyone is friendly and helpful. I totally recommend this place!Service: Oil change
-
August 2023 by Torri P.
WOW! Amazing customer service!! My daughter went to a different location and they messed something up so her car was leaking oil (more like gushing). This location had her come in and they helped her make sure she was safe to drive it back so the other location could do the repair. Seriously so nice to work with good people!!
-
July 2023 by Heather H
The employees here are extremely professional, courteous, and knowledgeable. I came in with a bunch of lights on my dash and learned it was either a dead battery or a dead alternator and ended up getting both replaced at this location for a reasonable price. They were able to find and apply their best coupons to the repair to help me out financially. They took great care of me and my car and even offered to pick me up in my newly fixed vehicle so I wouldn't have to walk in the heat. Phenomenal service! I'm always pleased to find a business that genuinely tries to help its customers instead of taking advantage of them. Thanks, Grease Monkey!Service: Battery
-
July 2023 by Justin Young
Edit: retuned to the location and explained the issue. They quickly fixed the issue, (inserted wrong :P) and I'm back on the road with no worries! Thanks for great service!Great and quick service, very nice staff. Unfortunately they mangled the skid plate on my car and now it drags at high way speeds, tires were also giving low pressure warnings after my visit. Might be coincidental but it happened as I pulled out so I don't know one way or the other.Service: Oil change
-
July 2023 by Jessica Olsen
First time visiting this location, long-time Grease Monkey customer. I was impressed with the efficiency and the staff I spoke with were very professional. The waiting area was small but nice, and the free water bottle was appreciated. I will definitely return to this location and recommend it to anyone!
-
July 2023 by Victoria Galley
I am sitting outside, got here at 7:55 knowing they don’t open till 8. It’s not 8:10, no one is inside the building, no one is picking up the phone, going to a different safety and emissions places. Upset at my time being wasted. I also haven’t had my morning coffee.
-
July 2023 by Steve Baker
Had an oil change and fuel filter done for less than half that "a major chain" wanted just a few blocks away. Personnel acted like I was the most important person there, you don't see service like that very often anymore. Highly recommend this store.
-
June 2023 by Maria B
Fair price for full synthetic oil and a new filter. I should have asked if they would price match the coupon I had from Jiffy lube ☹ next time.The techs were friendly and answered all my questions.Fast and friendly Service!I will return in November.Thanks guys !
-
May 2023 by Sega Asiata
Super fast and friendly service even with 15min left before closing! I’ll be bringing all my cars here from now on. Thank you ?
-
May 2023 by Danny Hodges
The guys treated me really good. Got my car in and out very quickly, they acted professional, it was a good experience. The only thing I recommend is check your oil mine is about a quarter of a quart low. I checked it when I got home. But the service itself was good.Service: Oil change
-
April 2023 by Daisy Licona
Went to this grease monkey to get an quick inspection. They found my oil pressure switch was broken and needed replacement. They worked with the time frame I had and were able to get it done that day. We did have some miscommunication and hope they continue to improve. Would make sure they walk you through what they will do to your car and expected expense thoroughly. Other than that they are great.
-
April 2023 by Dawood Saleh
Great place for oil change. I visited this Grease Monkey location last week to check for oil change. The customer service was great. They were so welcoming. They check oil of my car and added some old for free as it was still 47%.
