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January 2024 by Ashley Cloward
My boyfriend only will buy jewelry from Morgan’s for me and I have to say they have been so good to us I recently broke my chain on a necklace I got as a birthday gift a couple years ago we did get the warranty but we called they said bring it in we can fix it no problem. Every piece of jewelry we have gotten here has been very good quality and we have had amazing customer service.
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December 2023 by Kelly Williams
Our salesman was a little bit too good. He was very professional and when we left your store, we made a very beautiful purchase. It was hard not to go with the more expensive rings. But I just couldn’t afford them.
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December 2023 by Scott Norris
Awesome customer service. Went in there for a ring resize and to shine up some jewelry. The shines turned out to be free and they did an amazing job! I was hesitant for years about the resize because I knew that it being a platinum and patterned gold two tone ring that it would be a very technical job and it might not come out looking good. Well, their guy proved me wrong! It looks incredible and I just barely even notice anything was done to it, and that’s under great scrutiny. They way they treat you here makes you want to buy something… so I did!
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December 2023 by Esther Kasue
Amy was super kind and very helpful. I loved her personality! And she helped me decide on the perfect watch for my boyfriend. Great experience overall!
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December 2023 by Drella Differer
Amy is the absolutely best. Love her, sold me the cutest bracelet set. 100/10, would recommend coming. Will be buying again. ?. I couldn't imagine going any place else to buy jewelry. I love love love this place.
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December 2023 by James Ellis
I was taken in for. Wish it was a zero. Iasked for the price of the earrings. The sales associate said it will be this much with maintenance. I did not ask what the price without maintenance was. I did not realize there was a separate fee for maintenance. The fee they charged me was $40 on a pair of $100 earrings and the same fee for a second pair that was $150. I would rather have just spent $80 dollars more on jewelry and not their bottom line for not being worth it. About 40% upsell and I looked at the receipt in the car. I will not be going back again
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October 2023 by Chelsea Loder
They are always so kind and helpful! I always have a pleasant experience when I come here to get my ring cleaned and checked to keep the warranty valid. I've also never felt pressured to buy anything or irritated by a sales associate. If I'm in there for a cleaning, they know that and get it done and I never have to worry about feeling the pressure to spend money. Thank you!
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September 2023 by Alexa UwU
Came in two different days, one to repair my grandfather's necklace, next to wear the chain closes and open was snapped and they fixed it and did it for me free of charge. They were friendly and easy to speak to- just great atmosphere. The second time I came in is for a battery change on my watch and they did that quick and was only 20 dollars for me. They definitely are great and would 100% do business with them again
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September 2023 by Matthew Jackson
Dude who helped me out was super friendly. When I wanted to check some watches out, he was helpful and I ended up getting a Seiko I’ve been looking at online for sometime. Got a warranty card too which was ideal. Best jewelry/watch store in this mall.
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September 2023 by Alan Corado
Hector Uribe was extremely friendly and helpful. I keep coming back to the same jeweler with the same person because Hector has made my experience beyond incredible. I would recommend his services to anyone.
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August 2023 by Brandon Nash
Don't warranty the work for fixing a prong less than 2 years ago, because I didn't buy the ring from them originally. Got the ring home, they were going to fix the one broken prong and reinforce the others. I can see 2 prongs now that should have required attention but were ignored. Service, integrity, and very over priced all reasons I won't be back.
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August 2023 by Evan Chiavassa
I first found Morgan Jewelers because they were the only jewelers who would size the ring I bought for my fiancé. When I took it to them, I had the absolute pleasure of dealing with Christy. Her sparkling personality just made the experience very pleasurable and worry free and made me want to keep my busisness right here at Morgan Jewelers. Their sizing process is very fast and done with precision and looks incredible! After she said yes, my fiancé and I began looking for wedding bands and we immediately went right back to see Christy. She immediately recognized me, remembered my name, where I work and some other conversations we previously had and just as I expected, she helped us in every way imaginable and truly made us feel like family! Christy, Danny and Brock have been nothing short of amazing throughout the entire experience and I really wish I could give them 10 stars because they truly deserve it! Thank you all, so much! I look forward to doing business with you and in the future!
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August 2023 by Jane Olds
I came with my grandson to find rings for him and his up and coming wife. At Morgan Jewelers this was the best experience ever!They took their time with us. Patiently waited for us to make a choice as they were all so beautiful! We had a budget and they still had a wide variety within that! Everyone was so eager, encouraging, and willing to help us find just that right one! They even took my wedding band and made it shine like!!! I had lost my original wedding ring and I found one that was almost the exact to my original ring. Because we had a budget I told them I most definitely would be back to purchase it!!!I would most definitely recommend Morgan Jewelers to all who are looking to purchase a ring or anything from their wide variety of jewelry!!!
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July 2023 by Stephen Keith
I came in to have a battery changed in my watch. The service was quick and everyone was friendly. While I was waiting, I just browsed a bit and saw something I was interested in purchasing. Everyone worked together to make sure I got the best price. I’m not good at remembering names, but the crew on duty at the Valley Fair location 7/22/23 gave fabulous customer service!!
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July 2023 by Kody Vos
Amy and Hector provided me and my Fiancé with excellent customer service no pressure sales. I would highly recommend both of them! They both deserve a raise in my book, the way they went above and beyond is something that is rare nowadays. We will be making all purchases through them and this location. Thank you again Amy and Hector! God Bless ?