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October 2023 by Santiago Carolina
I think they will do better as a auto detailing shop, they make the cars/trucks look so good... 3 Stars was for the guys with the pressure washer, 2 for the owner. Just communicate humbly and they actually will work with you... I was short of the asking price and still drove out the parking lot with the vehicle... Awesome people !!!
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October 2023 by Robert Hole
Hours are incorrect on the website and the vehicle I came out to see was not on their lot
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September 2023 by Jared Keltz
So this is a low-volume, used vehicle lot. That said, buyer beware. I bought a vehicle from here that ended up needing $1500 in maintenance out of the starting gate, they didn’t disclose that it had a rebuilt title, and the car turned into a financial black hole. I couldn’t even get it insured through my usual provider because of everything that was wrong with it. I paid them almost $13,000 for what was essentially a lemon. I took it to an actual dealership who confirmed that it was, in fact, a lemon. The only reason I’m not suing is because I think this review will cut deeper than a refund. I’ve since traded it in for a fraction of what I paid for it and now own a newer, safer, more reliable car. Don’t buy here. They don’t fix their purchases, they mask the issues and sell firmly as-is without any CarFax or pre-purchase disclosures.
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September 2023 by Ryan Schostag
This dealership rocks with good service and cars. I highly recommend, especially if you’re not looking to get locked up in an expensive bank loan.
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September 2023 by karina zamora
I like how your able to walk the lot without vultures trying to force you to buy . I’ve been looking for a work vehicle for years and finally found what I liked dint have the cash but they held it with a small deposit, came back the next day they let me test drive it again very honest and straight up . The windshield was cracked and couldn’t get it in writing that they would fix it being burned many times I’m glad they showed me there is still great people in this world got it fixed the same day . Payments are easy and flexible. The greatest part of this experience was there was a guy putting in a new system they do paperwork thru there computer and you signed it thru your phone talk about saving the environment something I’m all about .The staff was amazingIs the car perfect by all means no it’s a used car lot lmfao but it will do for now absolutelyDefinitely will come back again if neededThank you again for a great experience
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July 2023 by Jolie F.
Thank you for your help Jesus. We appreciate you and your hard work. We wish you the best.
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June 2023 by Andres Mendoza
Came to look at cars. It looks like they don't sell cars they only have workers moving cars and parking them. I even said hey how's it's going to a worker and he didn't respond. I kinda want to work here if all they do is park cars around and get paid.
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April 2023 by Lena Falemaka
We had such an easy and outgoing experience with Prime Auto in comparison with other dealerships. They work very well with ensuring their customers are satisfied and walk away with more than what they thought they could have. I am beyond grateful to have ran into Prime Auto. They deserve nothing but more customers yet to come! Highly, HIGHLY recommended
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March 2023 by Freddy Renova
I found the car that I wanted.The people are great and fast I was in and out before I know it.
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January 2023 by Joe Govea
This place was just a joke.if the vehicle had a check engine light on it they would turn it off...I purchased 2 vehicle from them and after a weeks time the check engine went off on both of them...I had problems through out the whole process.firdt of all I wanted a 4wheel drive or all will drive vehicle.the sales man assured me that that's all in that row was then...come to find out later it was just a 2wheel drive.which almost killed my wife when it snowed that year...this place is a scam.
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November 2022 by Jolie Fazio
Kind, professional and fair priced. I had a great experience getting help with a car from Jesus and his team. Thank you so much!
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September 2022 by Star Lord
DO NOT BUY FROM PRIME AUTO!!!Not only do they overprice their cars by at least a thousand bucks. They do not care to fix any of the problems with the vehicles either! I bought a car in April and it needs a new motor already because of problems they completely failed to mention. I asked them to fix the broken headlight and center console and i got the car back two days later with 82,000 I bought the car with only 81,000 miles on it and I received the car in the exact same condition I got it in. I had bought the car used and they told me it had zero accidents. After my own research on the Vin number turns out they lied about that too.All in all. They sell lemon cars that are way over priced and need repairs almost immediately after driving off the lot. horrible horrible place.
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September 2022 by SilviaJuliana Salazar Osorio
Great prices and excellent customer service,great team Prime Auto. Thanks so much :)
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August 2022 by DESTINEE BAKER
The owners are very informative and knowledgeable about the cars on there lot.
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June 2022 by Jackieee Alcaraz
DO NOT BUY FROM PRIME AUTO ! I bought a gmc Denali in September of 2021 and we are in May of 2022 and this car already needs a new motor. When we signed to buy the car they said they would fix our back trunk door that won’t stay up when you open it comes flying down. They also told us they would fix the traction control light that keeps coming on. They made us drop off the truck like 5 different times making us think that they were fixing it. Took it to gmc and turns out they didn’t change not one Single part in that truck. I took the car back to them today to tell them that gmc is saying my car has no fix to it other then buying an entire new engine for it or else it will only last me about 6 months . Not to mention since I got the car I have been on top of its oil changes and getting the maintenance done on time. I asked if they could give me credit for another car since I paid 10000 for this truck and they told me nope no money back or no credit . All the owner of this dealer had to tell me was “well you have had it for 9 months who knows what you did to it.” They brushed their hands clean and sent me on my way. They know what they sell they knew this car was bad from the start all they do is run it through the basic restart of the dash board lights and make you think it’s a great car they are selling you when in reality they are selling you trash! STAY AWAY FROM PRIME AUTO.
