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March 2024 by Jessica W
Lisa was so awesome to work with! Thanks for all of your help!
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March 2024 by Kirk Olsen
Hina and Anthony were really super helpful and nice.
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March 2024 by Carla Herrera
These guys have great service and are clean. They make your storage experience special
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March 2024 by Christian Venero
Excellent Customer Service Public Storage of West ValleyI signed up today for a storage unit at Public Storage of West Valley, and I couldn't be happier with the service I received today. From the moment I reached out for information until the moment I secured my storage unit, the customer service was outstanding.Ease of Sign-Up Process: The signup process was incredibly smooth and efficient. The staff Shaylee and Lisa made sure to explain all the options available, helping me choose the perfect storage unit for my needs. They walked me through the paperwork and the terms of service in a way that was easy to understand, ensuring a hassle-free experience.Helpful and Knowledgeable Staff: What stood out the most was the friendliness and expertise of the staff. Shaylee and Lisa were particularly helpful. It's clear that customer satisfaction is a top priority here.Clean and Secure Facilities: Not only was the service excellent, but the storage facilities themselves are top-notch. The units are clean, well-maintained, and secure. I have peace of mind knowing my belongings are in a safe place.Convenient Access: Access to the storage units is convenient, with flexible hours that suit my schedule. The facility has made it easy for me to drop off or retrieve items without any hassle.Overall Experience: My overall experience with Public Storage has been extremely positive. The exceptional customer service, coupled with the quality of the storage facilities, has made me confident in my choice. I highly recommend this location at West Valley to anyone in need of self-storage solutions. Their dedication to providing great service and support every step of the way has truly made a difference.Thank you, Lisa and Shaylee, for making my storage experience so pleasant and worry-free!
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March 2024 by Reed Bennett
I've been with this location for a long time now property is always kept upManager shaylee was great to work with she noticed damage that was done to the door and put in a work order to get it fixedLoved to be able to come in and make payments just to be able to see and talk to her
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March 2024 by Eli Del cid
Shaylee is my favorite! Best manager, she helped me save money with a transfer to s cheaper unit
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March 2024 by Nehytan Marulanda
Shaylee is a very good advisor and very kind. I give her 5 stars because I felt well cared for.
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March 2024 by Marlon Dimaren
It is an excellent place, the people are very friendly, everything is very clean. What I mostI like that it is safe to store things and they will always help you with whatever you need!!!
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March 2024 by Antonio Tejada
Came in the office because i forgot mypassword the app shaylee helped mucho
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March 2024 by Greg Schaedel
Shaylee is extremely helpful and competent!
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March 2024 by Mike Packer
Shaylee has been so awesome through all customer service exchanges and the rest of these bad reviews and false
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March 2024 by Joseline Garcia
Shayle, very good customer service, incredible person, I recommend her 100%. Guera #1
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March 2024 by Devon Gibson
Great place ..Great Price Best management ever!Nice smart and Friendly ! Great service Al around
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March 2024 by Howaida Aldie
i stored here before it was wonderful enough that i need storage again a year later and came back JUST because of Shaylee! the other property had cheaper but we stay for shaylee she is nice. always smiling and helping and the place is clean
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January 2024 by Jose Garcia
She helped me with what I needed and has a good attitude.