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January 2024 by Joy Fore
The property is really clean and it feels safe. Nancy is very friendly and makes you feel right at home. Thank you!
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December 2023 by Jessica Jacobs
I experienced such amazing ness and she didn't just be the best in the office but followed up with me later on the phone to make sure I didn't lose my reservation.
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December 2023 by TBA15
Great experience! Nancy is the best! Always making sure all our questions were answered! Appreciate the service there!
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December 2023 by Alyssa Sare
Nancy was super helpful, kind, and answered all my questions! She explained everything thoroughly and resolved all my concerns. Glad I chose this location for storage!
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December 2023 by Ivan Santana
Nancy is very professional and treated me as if I were her friend. Her communication with me was the best, it looks like she has a lot of experience. I think they should recognize her as the best because you can see that she loves her work, thank you very much for everything Nancy
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December 2023 by Teresa Aiken
I rent a unit at this location. And both Nancy and Miracle were very professional and pleasant to work with... in taking care of my accommodations. I would suggest anyone to rent a unit here... Thank you
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December 2023 by Paul Kanrow
Nancy has the best customer service. She was a great help. If anyone need a storage com see her.. She the best.
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November 2023 by Julio Garcia
Nancy was a great help. Professional and well educated on the services the storage offers. I appreciate her time and dedication to help with benefits that could help me continue doing business with them.
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October 2023 by Michael Kolsch
From out of town and on a time crunch. The original unit I got wouldn't work for me. Nancy, immediately sprung into action found me a unit that would work. She went above and beyond, she looked very busy but, pute everything aside to help me make my appointment. A++ in customer service, that is a rarity now days. Thanks Nacy....
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October 2023 by Diana Duke
I cannot believe how easy and simple it was to get a storage unit. If I would have known this, I probably would have gotten one away long time ago. It was a contactless purchase. I didn’t even know that something like this existed however, when I did have questions, I was able to meet Nancy who is absolutely wonderful, she is such a doll and a pleasure to work with thank you public storage on 3600 W.
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October 2023 by Penney Peterson
She keeps the place clean .shes friendly. It feels safe now that she is here working.. She is amazing .she is very professional .very honest nice person.
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August 2023 by Rosanna Moquete
Nacey was so great with us she helped us pick a unit gave us a tour was at our every need during the process we would like who ever knows she is great to talk to and very helpful every step of the way thank u nacey for everything u do echo and kacey
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August 2023 by Samantha Harper
Nancy was so nice and friendly and she answered any and all questions I had and really made me feel comfortable and made the whole experience a lot less stressful and exhausting.
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August 2023 by Joe Smith
I rent a unit at the 3600 West Valley location. Nancy is absolutely great to deal with, she has been very helpful with any problems we had, even helped me get the app set up. Great experience
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July 2023 by Yajaira Jimenez
Worst customer service I've experienced as well the employee looked and had her hair done and had a big piercing looks unperfessional. I walked in, she was on the phone with a customer that obviously was behind on his/her account. And couldnt even tell me to give her a min until I tired to get her attention and when I did she told me in a rude way "you need to wait" and rolled her eyes. all I did was try to show her the address on my phone to see if I was at the right location. And I feel like she took even longer before acknowledging me. I waited a good 10 minutes and left ,Cloudnt even get her name because her name badge was backwards. definitely took my service elsewhere because if I'm getting a unit I wouldn't want to deal with this every time I need something.