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February 2024 by PITTY MAMA FUR LIFE
You guys are amazing
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February 2024 by Verna Laita
Very good
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January 2024 by mallory titus
Spoke with amber I called to make a pYemnt and enroll in autopay I didn't get asked any questions and they just took payment I thought something was kind of strange so I called back come to find out they took payment for wrong account and I called the wrong store yes it qas my bad for calling the wrong store but after that I was scared because I wanted to make sure my payment was removed she got upset cause I was frustrated hung up on me and I called back multiple ti.es because my payment info was with them and I wanted to be sure it was removed she literally called me the b word and said I'm not her customer so she doesn't careLike huh if I did that I would be fired I got it figured out with my original store but the fact that u treat customers or ppl like this says alot about what this store thinks and how they don't value their customers thank god for Celeste and Cody at the other store I would avoid this store like the plague if I were u
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January 2024 by Hagoth Katoa
The website is slow
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November 2023 by Duaine Pitts
Totally awesome experience from Nicklas and Amber.
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November 2023 by Mikayla Ellis
We moved into a new place and they delivered our furniture and damaged the dresser that was back in July. In August Amber told me herself that she would order a replacement because the delivery man called her while he was at our house and said that they needed to order a new one. For the price we pay for a living room set and bedroom set $250 a month for approximately 2 years. When Amber told me the dresser came and said it would be a week or 2 before delivery that was in the beginning of August. So I called to make a payment today and asked Amber if she could give me some type of discount cause it hasn't been delivered and she refused my payment and said she was scheduling to have my furniture When I called back after she hung up on me she wouldn't take my call. She was avoiding my call because of Caller ID. I give them A VERY NEGATIVE REVIEW FOR HANGING UP ON ME AND REFUSING TO TAKE MY PAYMENT AFTER IVE BEEN WITH THEM FOR 2 YEARS. After talking to them several times after several months they did not live up to their end of the bargain. And want me to pay full price for a dresser there guys damaged. I DO NOT RECOMMEND GOING TO THIS STORE.
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July 2023 by Andrew
Amber, is Amazing, Kind, and Very understanding manager. She has Differently gone Above and Beyond for us❣️ Love her. Thank you for everything you have Done for us and everyone else ❤️
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July 2023 by Stephanie Maldonado
Our rep Celeste was AMAZING! Easy process, friendly.
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April 2023 by Jay Reynolds
Amber is badass!!...I really appreciate everything she and her crew have done for me.
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February 2023 by Maren Lassalle
I've been renting from Rent-A-Center for many years never had any issues Amber the store manager is amazing she deals with her customers with compassion and care but is yet strict she is helpful and honest if you're looking into renting from Rent-A-Center this Rent-A-Center I is the one I would refer you to
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February 2023 by Attah Fagaima
Miss the old management,they were amazing,but this new management they are hella bad.Bad service at all.good luck if are trying calling them,the lady will answer you with her rude voice
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January 2023 by Candi Heil
We are a Long time customer. Rac has great customer service.
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December 2022 by Lorena Garcia
Worst service ever, they have no skills on how to communicate with customers. Stop going to the store. No good service!!!!!
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November 2022 by Joseph Boyle
With the right crew these guys are very helpful
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October 2022 by Evelyn Denise Kitchen
They are amazing! After my fridge stopped working I needed a fridge asap! I called and spoke with Amber and she helped me get an application and a new fridge with next day delivery. The day of the delivery my old fridge started working, I called the store and spoke with Chuck and he paused the order.Amber and her delivery team showed up to deliver the new fridge right when I got off the phone with Chuck, she was so understanding and amazing. 100% would recommend anyone to shop or rent at Rent A Center in West Valley City!
