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January 2024 by Senka Sakic
I live in North Salt Lake and I still come all the way to this pharmacy because they treat me so well. I’ve been going to them for years and they treat me like family. It does get busy at times but they try to get to you ASAP. Lisa that works there is absolutely amazing.
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December 2023 by Megan S
Way better than the wallgreens next to it. The staff here are super friendly and helpful. They do their best when they are short staffed or when they haven't received medication. The only reason I Gove 4 instead of 5 stars is a few times I have been told a prescription is in and then go to get it and was apologized to but was misinformed.
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December 2023 by Ana Perez
very bad service they always attend the time they want apart from being racist
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November 2023 by abel Padron
The store is great to start off with but I was at self checkout paying for my items now it's been a long day I had just gotten off of work and I'm sure the cashier person that watches over the self checkout had a long day as well but that's no reason to make snide remarks at me like she did older woman short with white hair because I asked her a question as to why my items didn't ring up at the $1.50 like I was told. So she assisted me but was rude in her demeanor but as I left I thanked her for her help even though she made me feel like a dummy. On my way out I stopped there at the customer service thinking about talking to a manager about what happened but thought against it I get it I use to work retail before and would get tired of dumb questions to but I never made a customer feel stupid. I kept all them thoughts and remarks to myself.which is what this lady should have and could have done but I guess to each there own if it makes her feel more better about herself.So in all perhaps avoid self checkout if an older short lady with white hair is working or don't ask for assistance from her.
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September 2023 by Ecchilada Le
They gave me the wrong prescription and acted like it was my fault and almost didn't want to give me the right one since they said it was their policy that I couldn't return it.
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August 2023 by Kali Jorgensen
Charge 7 times more than other stores for over the counter Levonorgestrel
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August 2023 by Amber K.
This is the Smiths w the asian food place I haven't tried yet. This store always has really good deals.
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August 2023 by Jennifer Hunt
Their hours are too early to close at 8pm. Several times I remember we need to pick up a med and it is after kids are in bed and I can run an errand to get them.
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May 2023 by Robert N.
I always get excellent service in person, but, the Sugarhiuse location needs somebody that will answer the phone.
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March 2023 by Remmy Erickson
I love this Smith's! Affordable and almost always well stocked.
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January 2023 by Maximino Arias
I always have a good experience and good customer service
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July 2022 by Google user
Do not come here to have prescriptions filled!\\nTheir team is full of the rudest humans I have ever met in my life. I have been trying to get a medication filled and was just yelled at by a Pharmacy Tech over the phone. I wish I was told his name, but I feel that he intentionally didn't tell me what it was. I came in twice yesterday and they told me they didn't receive anything. I spoke with my doctor and ensured it was sent to the correct pharmacy. 48 hours after the fact they should have received it. The pharmacy tech was clearly mad that I was calling to ask about the status of the prescription again today, and he yelled \\\"No, for the third time today, we don't have anything for you. You haven't had a prescription filled here for two years\\\".\\nI can't believe that Smiths would ever allow someone to be so rude to someone who is trying to pick up a medication. My feelings are hurt by the rudeness of this pharmacy team.\\n\\nIn the future, something like ,\\\" Unfortunately we haven't received this, is there anything else we can assist you with?\\\" Would be much more appreciated. I did not deserve to be treated like that.
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April 2022 by Katelynn Powell
Do not come here to have prescriptions filled!Their team is full of the rudest humans I have ever met in my life. I have been trying to get a medication filled and was just yelled at by a Pharmacy Tech over the phone. I wish I was told his name, but I feel that he intentionally didn't tell me what it was. I came in twice yesterday and they told me they didn't receive anything. I spoke with my doctor and ensured it was sent to the correct pharmacy. 48 hours after the fact they should have received it. The pharmacy tech was clearly mad that I was calling to ask about the status of the prescription again today, and he yelled "No, for the third time today, we don't have anything for you. You haven't had a prescription filled here for two years".I can't believe that Smiths would ever allow someone to be so rude to someone who is trying to pick up a medication. My feelings are hurt by the rudeness of this pharmacy team.In the future, something like ," Unfortunately we haven't received this, is there anything else we can assist you with?" Would be much more appreciated. I did not deserve to be treated like that.
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January 2022 by Kate Brown
I strongly suggest you do not fill a prescription here. You’ll wait forever and won’t get acknowledged by the staff.
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October 2021 by Anastasia Johnson
I had an appointment to get my covid shot and the person who came in 10 minutes after me (walk in) got in before me... I thought appointment was priority. Or so that is what they told me.
