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March 2024 by Tammy Ray
We booked a two night stay for a nice little weekend vacation and our whole family was kept up most of the night from kids in the next room! They were jumping, screaming, banging on the walls, crying, and laughing! This started at about 10:00 PM and continued constantly until 2:09 AM! We called the front desk 5 times and not once did anyone answer! The noise started again at 5:00 AM! We went to the front desk to try to get our room moved and they said there was nothing they could do. We also tried to get a refund for one night and they said there was nothing they could do. We asked for a certificate for a free night, which we know they give out occasionally, and they said there was nothing they could do. It was a horrible place to stay, and no one was interested in fixing the problem! The pool And hot tub were also filthy! I would not recommend this hotel! If they would’ve even done just a little bit to help solve the problem, it would’ve made a difference!
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March 2024 by Yoonji Jo
The woman at the counter is really unkind and rude. She is the worst person I’ve ever met. She behaved like a crazy person. I was surprised there’s a ‘person’ like her in the world. You guys should hire better person.
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March 2024 by amy sage
Very nice and luxurious rooms!Very clean,I was impressed !Rooms: Very comfortable bedsFood & drinks: Close to quite a few restaurants
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February 2024 by Giorgio sepulveda
Got to the hotel before check in and the front desk lady didn’t even try to look if there was room available just said “ you have to wait 2 hours, so we have to wait in the lobby with my 2 kids super tired from the long
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February 2024 by Amanda McKnight
We had such a fabulous time at this location. I purchased a suite for my nieces and nephews Christmas gift and we came in January to cash it out. The staff let us say a little later the next day, thank you. The breakfast was fabulous, clean, with tons of choices for everyone. The pool was so much fun for all ages in our group. The waterslide was a hit especially at night, they loved going in the dark. The staff was very friendly. The room was spotless, huge, and we were able to give each set of kids their own room to watch and hang out with cousins their age. It was such a fun family night. Thank you.Rooms: spacious, clean, and well kept.Nearby activities: walking distance to maverick centerWalkability: Close to trax stations, restaurants, and more
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February 2024 by Giselle Cary
Stayed here for 2 nights. The rooms are nice and comfortable. We had a king bedroom suite.I was able to cook and prep our meals for the week. (Truck drivers) Right now, they have a lot of construction going on around the hotel, but seeing it was New years weekend, there was no activity going on.The location itself was not bad or great I guess it depends on the purpose of your stay.For us it was fine seeing we needed to reset.I would stay at this hotel again
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January 2024 by Barbara Preston
We were very pleasantly surprised at this wonderful hotel, which felt in the middle of nowhere we had every needed to go in SLC, yet was super close to major roads to get anywhere quick. The hotel was very clean, room spotless and very well appointed. Stayed in a 2 bedroom suite with family in for Christmas and it was absolutely perfect for our needs. Front desk was very efficient and professional, breakfast was very fresh fruit and the best inclusive breakfast we've encountered. Children loved the pool and children's play area in pool. Slides were not open, which should be stated upon time of reservation. Signage to entrance should be more clear about entrance to hotel would be helpful, with HI big round entrance looking like the place to turn, but not! Would definitely stay here again.
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October 2023 by D intheNIGHT Shakylegs
The staff here are very helpful and friendly they are very professional and care about your situation no matter what it may be. The rooms are always top notch and tidy. They are very well maintained the location is great I do not drive however it is close the the transit system here in Utah and it is very easy to get to. I love this hotel.Rooms: The rooms are very nice with all the sitting you could ask for.Nearby activities: This has a pool area that is incredible as well!Safety: The hotel is very safe. And location is great.Walkability: It's very accessible through trax system.Food & drinks: The food here at the hotel is outstanding, the food and services nearby are also outstanding I would suggest Bout Time if you like to kick back and have a cold one.Noteworthy details: Noteworthy is the stadium near by and there is a comedy club nearby.
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September 2023 by Supervisor404 Atlanta
A little bit of a strange location, but the hotel is nice. Very clean and comfortable. There is construction going on next door so please be mindful of that. The social was great each day it was available. Great Breakfast as well. Nice restaurant selection near by with in walking distance from the hotel.
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August 2023 by Bailey Clark
We paid $600 for two night stay (which, in my opinion is quite pricey). But whatever, we agreed and paid. However it was not worth the money. We needed 2 extra blankets for our kids to use on the couch bed and when we asked the front desk they told us they only had one extra blanket. That’s annoying to me because how do you only have one extra blanket in the entire hotel? But oh well, we made it work. The next morning we went down to breakfast at 8am and the food was gone. None of the hot items had an anything left, the only things available were plain yogurt and waffles (with an 8 person line already waiting) so we went to McDonalds instead. Then after breakfast we wanted to swim, you’re required to get pool towels from the front desk and when my husband went to get 7 (us and our 5 kids) he was told they only had 4 clean towels. Again, 4 clean towels in the entire hotel?? How? And the same thing happened the second day! We went swimming and they only had 2 towels to give us! We need 7! If we’re paying $600 to stay there at the very least we should have the towels we need. It was super disappointing for the amount of money we spent to stay there.
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June 2023 by Elisha Mora
Rooms are great. Beds are comfortable. You would think for the price we pay that we would get good service for breakfast. Breakfast ends at 9:30 and everything finishes before 8:30am and they do not refill any items. I ended up with just a cup of coffee. Keep in mind that was 1 hour before breakfast ended. Kids loved the slide tho. I’m not sure if I would be staying here again.
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June 2023 by Miguel Rivera
My flight was canceled and I needed somewhere close to stay for the evening. They were kind enough to upgrade my reservation. Full kitchen, 2 bedrooms with individual bathrooms, and a "living room". I can genuinely say that the bed was one of the most comfortable beds I've ever slept in. You can check my other reviews and see that I've stayed in many hotels. There's an indoor pool and outdoor area with a grill and fireplace.
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June 2023 by rachel medina
This place is the absolute worst! I have never seen a hotel kick anyone out before until today! My mom and I were staying here because her house was being renovated. She moved most of her belongings in. Once arrived the toliet flushed really slow but wasn't a big concern. Then a couple days later the toliet started rising. My mom called the front office to help get it down so it doesn't overflow. They said they would send someone in the morning. No one came. She had to call again. They said a housekeeper said there was nothing wrong with the toliet when clearly there was! So someone shows up to her door and hands her a plunger. Mind you she is a 70 year old woman and I am at work all day. They wanted her to unplug the toliet herself! They reluctantly went in to try to unplug the toliet. We had this hotel booked through a 3rd party and the hotel manager Ceasar called and complained to the 3rd party that my mom complained to much about the toliet! She didn't complain, she just asked them to do their job for their hotel! But it would've been different if the toliet flooded on their floor! Ceasar had the kitchen ladies and housekeepers watching my moms every move saying she was taking too much food etc. We gladly left but upon check out the nice receptionist said their was no record on file of a complaint or kicking her out. So Ceasar was a coward and couldn't even document it!
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June 2023 by Jon j
This place has a very nice staff, and the rooms are fantastic. You have a two-eye stove top and they provide some pots and pans and utensils to use. They have a huge pool and a big slide if you have kids. The rooms are very well insulated I haven't heard a single noise since I've been here. Will definitely stay here on my next trip.
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May 2023 by Kinzie McKay
Room was okay. Found a long black hair in one of my clean towels. I will never go back to this place due to the terrible service and issues when it came to my family joining us at the pool. Said we couldn’t buy more then 2 extra wristbands, and said 2 of the people couldn’t swim. We’d have to buy a another room in order for my infant niece and sister to swim! Never had this issue at Holiday Inn and will forever go there now!
