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February 2024 by Maynor RAmírez
Very kind and attentive to every detail of my questions
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January 2024 by Ricky Greathouse
This is my first phone and the staff was so helpful and took the time to show me just how to use my phone.
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January 2024 by Christine Wellington
Super helpful but also really long lines
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January 2024 by Bobi Logan
Soo many people and it smelt horrible in there. It was gross. Maybe another day I'll go in and it won't be that way. If it is I will not be back
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January 2024 by FLAKO THE BEAST
They don't know anything about Customer service!
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January 2024 by Angel Moya
Yesterday I went to upgrade my phone I waited for over an hour . Which I understand it's the holidays but when the girl finally came over she lied and said I couldn't upgrade my phone without getting an apple watch and accessories because they are "only doing bundles" . When I know damn well she was lying because the people that were people helped before me only walked out with a phone , when I told her no ill just do the phone she said ok well I can only ship it to you. Lmao
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January 2024 by Carlos Zavala
Worse service ever. I went to return an brand new unopened screen protector within 30 days receipt in hand and apparently they’re policy is 14 DAYS ???. Sorry I was sick with the flu and couldn’t make it in the store before then. Thanks @TMobile and just lost $60 bucks.
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December 2023 by peter coats
Beyond great!
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November 2023 by david brunelle
I was trying to activate an iPhone here and they said they did it and it would take 20 minutes to be fully activated but that did not happen had to call customer care so they could do it properly
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November 2023 by Ocasion Contreras
They have always treated me very well!!! thanks except for a worker who is now in fashion place?.
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November 2023 by Jose Orrego
Most advisors serve people very poorly. They lack a lot of customer service
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October 2023 by Truc Dang
Just went here to help my aunt and uncle get a new phone since they speak limited English. Despite the longer wait time as the store was extremely busy, we had an amazing experience with Brad - he was extremely knowledgeable, professional, and especially patient with us throughout the purchasing and activation process. He also came back around to check up on us repeatedly as we were setting up the phone. Best customer service I’ve had at any T-Mobile location
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September 2023 by Trevor C
Was greeted, but after 15 minutes just left, no service or eta given. Bad service.
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September 2023 by Sidney Branch
Worst experience I've ever had at a store. One of the guys told me a straight lie that he couldn't return my accessory because it was from a different store location. Even though I had a receipt. Brad was very helpful though
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July 2023 by Nicholas Barnett
They were very helpful and were able to replace my screen protector even with their system down.
