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March 2024 by Crystal Richardson
Constantly having problems getting my packages delivered. It usually will get taken back to the post office bcuz the mail man is too lazy to even attempt to get out of his truck! A little exercise not gonna hurt Big Back wide body having self. I literally watch him from the window try nd put it in the mailbox when he seen it OBVIOUSLY wouldn't fit attempted to pull off I came outside like excuse me yu have a package for here?! What is the policy on this bcuz I've reported it SEVERAL times and nothing has been or will be done. But that man needs to be dealt with.
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March 2024 by Khy
Recently I ordered prescription glasses, I got the notification that they had delivered my glasses while I was outside on a walk. I literally checked my mailbox within 5 minutes of getting that update only to see it completely empty.They fail to deliver my packages constantly. When called about it they passive aggressively say that my mailbox was full and they had to leave a note saying they can’t deliver it until it’s cleared. My mailbox is checked daily and is always empty. To this day I’ve never seen this note they supposedly keep leaving.I’d honestly just recommend getting your mail delivered to a friend or family member in a different city. That’s what I’ve started doing and has worked infinitely better. Don’t trust them with your packages.
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February 2024 by Mr. Treinen
Every year, at the beginning of the year my mail gets delivered to someone else and I get someone else's mail, every year for the past 4 years we have had that issue, I am expecting important mail and now I am not going to get it. They don't care, seriously nowadays few people take their job seriously. Is either that or they do it on purpose.
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January 2024 by Zach Williams
Very busy, line out the door, but I went at 5pm so my fault. Waited in line about 15 minutes to buy 2 stamps because the self service machine was out of order. Clerk was polite and they all seemed to be working efficiently.I did like that they had a clerk (who wasn't at a register) focusing on people picking up packages only. Clerks were patient and took their time explaining things to confused customers.I did not like the stack of box drop offs that just had to be left on the counter for anybody to access.Overall a decent experience.
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January 2024 by Killer Jam25
I have to go through many ai questions just to ask one question! Also the ai questions should asked for any other questions outside of stuff relating to the Postal Service
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January 2024 by Christopher Romero
USPS in this state takes the longest to deliver anything. They’re so slow.
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January 2024 by Tanner Davis
Where the hell is my mail?
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December 2023 by Jake Jones
How hard is it, to just put me on a hold list. I kept trying to get an agent to to help me and it won’t let me get through.
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November 2023 by Me
Not sure where to send questions or concerns about mail from the whole neighborhood showing up in our mailbox so I'm leaving a comment here. I understand that sometimes you get mail from previous residents in your mailbox...but when you get tons every week from different addresses, even street numbers for different people then it becomes a problem. It is frustrating cause we put the mail back with the red thing up signaling that there is outgoing mail...but the mail delivery guy never picks them up. My family at one point took mail to our next door neighbors since we knew who they were. I am sure we are not the only ones in the neighborhood with this problem. In the meantime we have been waiting for some important mail and one from the DMV that has yet to show up and I'm pretty sure someone has my son's I'd in the neighborhood. The mail delivery guy needs to take his earpiece off and focus on his job to avoid these errors. I have never had any problems with mail to this magnitude till we moved to this area. Please, it's important that mail gets delivered to the right people to avoid identify theft these days. Thank you!
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October 2023 by Mereane
Not sure where to send questions or concerns about mail from the whole neighborhood showing up in our mailbox so I'm leaving a comment here. I understand that sometimes you get mail from previous residents in your mailbox...but when you get tons every week from different addresses, even street numbers for different people then it becomes a problem. It is frustrating cause we put the mail back with the red thing up signaling that there is outgoing mail...but the mail delivery guy never picks them up. My family at one point took mail to our next door neighbors since we knew who they were. I am sure we are not the only ones in the neighborhood with this problem. In the meantime we have been waiting for some important mail and one from the DMV that has yet to show up and I'm pretty sure someone has my son's I'd in the neighborhood. The mail delivery guy needs to take his earpiece off and focus on his job to avoid these errors. I have never had any problems with mail to this magnitude till we moved to this area. Please, it's important that mail gets delivered to the right people to avoid identify theft these days. Thank you!
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October 2023 by Heidi Haeni
Monte was very helpful with the instructions on how to get the keys for the new box after I move. Monte also checked ID so non-tennants can't get our keys/mail. Even our resident cat likes Monte ?Thanks for the great customer service.
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August 2023 by JS Tuber
I don't know but somebody needs to be Fired!! I've been missing a lot of mail and a few packages in the last 3 weeks, when I take my tracking numbers I noticed am Not the only one! You guys should check for employees stilling packages again!!
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August 2023 by Christopher Woodworth (Chris)
Why have a phone number available if I can't even reach an actual person . Literally completely useless. What a joke of a post office for customer service
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July 2023 by Alessandra Cordova
My package has been in transit for 5 days and late more than 10 days . I called and they don’t give me any answer about where it is just that I have to wait even though I have waited more than I should. Horrible customer service and delivery services everything is horrible
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June 2023 by Cyrus051
Crooked and shady, they've lost multiple packages of mine marked as "delivered" worth hundreds of dollars! When you ask for them to help they give you a fake "yeah we'll look and call you back, but nothing will ever happen" I'll be lucky if they ever give me a refund even despite having insurance. I've had to file multiple USPS reports and even a police report over this. Not a fan..
