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March 2024 by Bethany Maxfield
Unbelievably slow window service. Between 4 cars in front of me and the time I have been at the window has been over an hour. The tech doesn’t seem to know how to operate the system or link my son’s profile to my profile for insurance. She’s had my insurance cards now for 10 minutes and I am still waiting to pay. I have a sick baby in the car and I just need the antibiotics so we can go home and feel better.I don’t know if they are super understaffed or what but this is not an acceptable wait time. The tech never did figure out the insurance. I’m lucky enough to be able to pay full price so I can just get out of here.She did manage to apply a coupon she’s trying her best but do better Walgreen’s.
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March 2024 by Terry Carpenter
Very slow Everytime. Since moving to this Walgreens we've had problems. Never get notified of issues Mobile app appears to not update correctly.Very slow and busy all the time. Plan for at least 30-60 minutes or longer to pick up your Rx.They'll tell you it's ready then it won't be then they'll tell you another thing and so on.I've begun moving all our family's rx away because of all the problems at this location.
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March 2024 by Hoover
Longest wait times ever at any Walgreens let alone pharmacy... be prepared to wait. Last time I timed it at 42 minutes in the drivethru...Today it's 32 minutes and there's still 3 cars to go.Some of us have life threatening meds that need to be filled. I would give a zero star rating if I could. This is insane and overall RIDICULOUS!!!!!
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March 2024 by Damon Fadel
Disgustingly slow in the drive thru. Every car infront of me taking atleast 30 minutes to be taken care of. Got here at 4:38 and have been here still currently until 5:04 and only two cars have moved. Insane! Get your company in order please. Editted:Have been here for an hour and 30 minutes. This place is ridiculous.
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March 2024 by Bobbi
After two days and my prescription stating that it was still in progress, I called. I waited on hold for over 20 minutes, the line picked up, I heard talking, and then I placed on hold again. After more time, they picked up the phone and hung up. 27 minutes total. I tried back, and the same thing happened, but in 8 minutes.On a continuous basis, prescriptions say they're in progress until I call, and magically, they'll be ready shortly. I multitasking during the last call to request to transfer prescription away from them after having filled them here for over 20 years.
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March 2024 by ljiljana alickovic
I ordered pictures for my passport in the photo department.The pictures I got were awful.They were done unprofessionally.Maybe better training would help employees!
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February 2024 by Tyson H.
Worst customer service I've dealt with ever. Showed up at 12:52 gave the pharmacy my prescription. She says "ok, you're good to go" I asked "what about my prescription" "We'll text you when it's ready" "Do you have a timeframe, as I'll be waiting here until it's ready" "We go to lunch at 1:30 so anytime after 2 is when we'll start on it" Figured I'd use the restroom while waiting. The front desk lady says they have to let you in. Long story short I waited 24 minutes, went to the front 3 times and they said someone will let you in. After now waiting 30 minutes BY THE DOOR and having already asked 3 times. No one....
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February 2024 by Brad Matthews
Thier pharmacy is way slow. Expect at least a hour wait time.
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February 2024 by Eric Nguyen
I call to refill my prescription, the automatic phone said one phone call ahead of me. And then after 5 minutes of wait the phone system let me know pharmacy close for meal break, will be back in 30 minutes. Is this true?
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February 2024 by Neesha Owen
I would stay far far away from this place! I transferred my prescriptions here 3 months ago and it's been a living hell to get my medications since. Hour long waits, rude staff especially the little asian girl, who once threw my card at me. They also take 45 minutes to answer your phone calls and there is always some reason I need to call them to fix this or that with my order. I have never seen so many mistakes! Also, very slow to complete refills. I submitted my refill 4 days before it was due and it still wasn't ready on the day I needed to pick it up. I don't sleep well and needed my sleep medication, and they weren't concerned about my needs at all.After that I finally transferred all of my prescriptions to Smiths and their wait time are always under 10 minutes and the customer service is great! Save yourself a lot of time and frustration and stay away from this pharmacy! I'll never go back.
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February 2024 by Bj Iturrieta
The worst pharmacy experience I’ve ever had. They take sooooo long as a drive thru pharmacy. Just moved all my prescriptions to Smith's.
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January 2024 by Julio Letona
Really bad customer service
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January 2024 by Becki Reece (Cyndi6653)
Pharmacy is awesome. Remind me my prescriptions are ready. Even called me. Came in picked up fast. Decided to buy something on my way out. 15 minutes later were all in line waiting for a manager to come up front??? Hello.
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January 2024 by Lepes Chamacos
Worse wait times in the west
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January 2024 by Joshua Richard
Exceptional Service from Pharmacist PaulI want to express my sincere appreciation for the outstanding service provided by Pharmacist Paul at the Walgreens pharmacy. His patience and helpful demeanor truly stood out. It's puzzling to me why people don't leave positive reviews for this pharmacy when they consistently deliver the best service. Kudos to Pharmacist Paul and the entire team!