-
February 2024 by Carla Sponsler
West Valley Veterinary Clinic is an awesome clinic for our dog. He is very old, and the staff there care about our dog like he was thier own. I really appreciate thier tender loving care. We made an appt for 2 weeks, then called me the same day with a cancelation, so we went that day. It was really great! We feared our dog may have urinary tract infection. He couldn't really wait 2 weeks. They are fantastic with all pets!
-
February 2024 by Victoria Barrera
Would give zero stars but had to give one to leave a review. STAY AWAY FROM THIS PLACE THEY STRESS TO BE KIND TO THEIR STAFF BUT THEIR STAFF WILL BE UNKIND INCONSIDERATE AND PUT YOUR PETS HEALTH AT RISK ALL FOR A DOLLAR. My pet requires medication monthly and daily to keep her alive and West Valley Vet has ruined every opportunity to help me provide a safe long life to my pet. They try to get you in for blood work and once you pay their fee, turn around a couple months later and try to make you pay for more blood work and another visit because they used a relief vet without your consent because they are understaffed and now refuse to issue her medication. They tried to accomodate me and offer one more prescription which i accepted. I let them know i would not return since they are requiring i pay for more bloodwork still. The manager told me to put in the request and she would approve it. Low and behold today they canceled the prescription due to no relationship with client. They are petty and unprofessional. Treat your customers better and take their pets life more seriously.
-
February 2024 by Sabrina Mellott
I LOVE this place!!! I truly feel like they care about my fur babies. Always so friendly and I would recommend them to everyone!
-
February 2024 by Jace Walker
I've been taking my dog to this clinic since he was born 6 years ago, and it was great at first. Then they started going through vet after vet, so it was a different vet every single time I went. Thankfully my dog loves strangers. Whatever, they were still providing care so its fine. Well, they've switched vets again and are requiring pets with known, well documented conditions at this very same clinic come back in to establish care again, a privilege that you get to pay $300+ for. Even though this is routine procedure at this point. Fine, I don't like it, whatever, my dog needs surgery. They then decided to quote me over $2000 for a simple cyst removal, quadruple what I paid for the same thing for the past 6 years.On a smaller note, my appointments always started at least 30 minutes late here.I like the staff here honestly, my dog too! But unfortunately unless you've got money to throw into the garbage disposal, find a different vet.
-
February 2024 by dave atencio
Always great the girls love my dog and treat him good great service there
-
February 2024 by Misty Maestas
Great staff and a nice clinic. Everyone was awesome!
-
February 2024 by Barbara Kanniainen
I love the whole staff. They really know their stuff.
-
January 2024 by Carrie
I have been to this Clinic three times. Staff and doctors are friendly, professional, and attentive. I highly recommend clinic.
-
January 2024 by Brandon Sparks
A bit put off by the bedside manner during our last visit. Our dog had a joint issue and before a physical examination of the joint was done it was immediately suggested we needed X-rays. The estimate was discussed and then finally the physical examination occurred. Take it for what it is, but of course a simple poke of the area determined it was a cyst (post X-ray). The money wasn’t an issue so much as the order of operations and transactional nature of the visit. Simply put it felt a bit like a shakedown which was disappointing as we had a great experience last time we took him there.
-
January 2024 by Snoopy702
I absolutely love this place!!! They treat us like family. Every time we go in they are excited to see my fur babies and even know them by name. Dr. Lanagan is the best. Always takes time to address any concerns/questions and gives the impression she genuinely cares for her patients.
-
January 2024 by Elizabeth Flowers
I called in a bit of a panic right when they opened and they were able to get me in to treat my dog in under an hour and they gave me care options I could actually afford on a very tight budget. They were very friendly and very sweet with my dog and not at all pushy about doing things I couldn't afford. I will definitely be using them in the future! Highly recommend!!!
-
January 2024 by Kellie Lund
I love this veterinary and so do my fur babies. They are always kind and take great care of anything I need to keep them healthy.
-
January 2024 by Melissa Mckenna
I have been with this clinic for the last 4 yrs since moving to West Valley. They have since changed doctors 3 times on me, With Zero notice, have canceled appointments, and Now will not refill my pets Meds without another "checkup" that isn't due for another 6 months for his thyroid medication. Because once again are changing doctors. I do not recommend this Vet, as they don't "CARE for your animal. They only care about their MONEY. This has now happened 3 times where I have had to spend over $500 just to make sure my dog can get his life saving medicine. And to top it off, the front desk lady could care less and is absolutely rude and not helpful. Her statement to me me was unfortunately "PETS" cost money....well that is fine, I am willing to pay for quality care for my "family" but not to be neglected and have them go without and get sick because they can't get meds once again. Because you lost another doctor without notice. Take caution when dealing with these people. Your pet may pay the price.
-
January 2024 by Jason Chi
Great experience, they were able to squeeze me in, generous with their time, and clear with the costs and procedures.
-
January 2024 by Adopt Bengal Rescue
West Valley Vet was extremely helpful in checking my foster cat vitals and ensuring that he received the care that was needed. They handled him with care and compassion which we really appreciated.