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February 2024 by Jessica Roach
I’ve been in here a few times and Samantha has always recognized me. She’s the best employee I’ve worked with in this location, and this time her and Nathan helped me with a balloon order. Their banter made me laugh and I %100 will keep shopping here in the future!
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January 2024 by Breana Morrey
These people ignore customers and waste their time. We went in and waiting 10 minutes to get balloons started. Then were walking around the store as they just shrugged us off. After about 20 minutes they still didn't start our balloons. They stated we don't start the balloons until after payment. We could of paid when we asked about the balloons but they didn't inform us of this. The cashier's we delt with was Ken (he actually wore a name tag). We also were mainly speaking with a lady without a name tag. Her hair was curly and had a dog tattoo on her hand and cat tattoo on her inner elbow. This lady was the worst and constantly ignored us. We had to try way to hard to talk to her. Overalli think I'm going to be going to any other Zurchers in the area.
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January 2024 by Catherine Done
Friendly staff, recognizes me when I came through the door. Very helpful.
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January 2024 by Latricia Taylor
Horrible customer service
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December 2023 by Shawn Dittman
The store is conveniently located and clean. Parking was plentiful. I came in looking for two relatively specific items: mirengue powder in a small size container and Bluey themed party supplies. No luck on either. They did carry mirengue powder but only in a large size container for $25. Not a stitch of Bluey anywhere in the store. Disappointingly, all the party themes were pretty outdated, great if you want a luau or Harry Potter...or even Super Hero stuff...nothing trending though.
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December 2023 by Nick Davis (Kinghandlez1989)
They went above and beyond for us made exactly what we wanted and it was a pain in the butt to get the elf’s into the balloon. Thank you again
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December 2023 by John Smith
I like Zurchers because they have what I need and it is generally easy to find!
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November 2023 by Lakshya Garg
Can be more organized
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November 2023 by Jacob Lisonbee
Stocked up. Had what we needed..
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November 2023 by Jackie Foote
Excellent .
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November 2023 by Maille and Things Amber
They always do such cute displays at the West Valley store!
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November 2023 by Mary Martin
I was greeted as I entered, friendly staff! I was looking for a specific item that I guess they did not carry. Samantha went out if her way to help me look for it. When we realized Zurchers did not carry it, she helped me pick a great substitute.Would definitely shop here again!!
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September 2023 by Katie J
I experienced chilly, unhelpful employees on my most recent visit. Several were standing behind or around the counter but refused to make eye contact with me while I waited in line to check out, like it was a contest to see who would finally cave in to help me. Felt like it was a hassle for them to talk to me or answer my questions. Their business profile and their pay kiosks do not have correct information - they do not accept NFC payments such as Apple Pay.
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June 2023 by Britt Collins
stopped in for my toddler to use the loo & came away with a cute bowl & balloon! Such a pleasant little moment & cute party store. Thank you for spreading cheer at the register Elizabeth! Xx
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June 2023 by Teresa Shewell
Elizabeth was super helpful, friendly and made the balloon bouquet just the way I needed it!! Always a great party store!!
