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January 2025 by laura crane
Maddison is awesome!!
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January 2025 by Davis Moon
Probably safe for short term storage. However Extra Space is only out to gouge its customers. I had my unit with them from before Extra Space bought it when it was Overland and my tiny unit was like 30$ a month. Once extra space came in they raised it significantly to like 88$ a month. They had a larger unit for sale for 132$ month so i made the choice to swap to the larger unit. In the past year they increased it to 180$ a month and now its increasing AGAIN to a whopping 260$ a month. They have not improved the location, added security, or done ANYTHING to justify the price increase. This money is going straight to their profits. They sell my same unit online for 160$ a month and if you try to price match they say they cant and id have to physically move all of my stuff to the new exact same unit and sign a new lease and close my old one.
Corporate greed at its finest. I understand things are more expensive now than ever but doubling the price with no improvements is craaazy.
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January 2025 by Greg Hess
I’ve had a unit going on 5 years. No missed or late payments. This company has raised rents 3 times in the past year with no notice. This is borderline criminal. Acting in bad faith at minimum. They assume no one will pay attention to their auto pay.
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December 2024 by Vincent Vanisi
Good storage ain’t cheap, cheap storage ain’t good. Top of the line. Facility easy to get around great room. Will use again in the future
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December 2024 by Gui Chaves
Great customer service !
Really friendly staff.
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December 2024 by Anth Ludwig
Mattie is great.
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December 2024 by Tristin carlos
I’ve had multiple poor experiences with Extra Space Storage in Woods Cross, and I feel compelled to share them.
Locked in After Hours Incident
A while ago, I sold a flat-screen TV at my unit around 9:40 PM. I know the gate closes at 10 PM, but by the time we finished testing the TV and wrapping up the sale, it was 10:04 PM. When I entered my code to leave, the gate wouldn’t open. I called customer service, and their response was shocking—they told me we’d have to walk home. While I live nearby, the couple buying the TV was from Brigham City, which is much farther. Fortunately, I called the police department, and the officer was able to use an old code from before the property became Extra Space Storage to get the gate open. This experience was incredibly frustrating and unsafe, especially for paying tenants.
Trash Access Issues
Another ongoing issue is with throwing away trash. Tenants are expected to call the office to have the trash unlocked, but the process is incredibly inconvenient. On multiple occasions, I’ve had to wait over an hour just to get access to throw away simple items, like a small kitchen trash can. Today, I tried contacting the office to unlock the trash, only to get redirected to the Farmington location because the Woods Cross manager was on lunch break. Later, I received a text saying tenants are no longer allowed to use the trash cans at all, which is completely unreasonable given the monthly rent I pay.
I’ve rented from Extra Space Storage in Centerville in the past and never experienced these issues. The management at the Woods Cross location seems disorganized and indifferent to tenant needs. I expected much better for the premium prices they charge.
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December 2024 by Roy Jones
They were Great!👍
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December 2024 by L
Extra Space Storage Woods Cross. Super fast and easy to sign up. Excellent customer service! The space is spotless and organized. I highly recommend it.
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December 2024 by Daniel Howard
Extra space storage has a great facility. The security was excellent, and I felt like my stuff was safe while I was storing it there. They're a solid choice if security is important.
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December 2024 by Valerie Barnett
Such kind service! The guy that helped me (I can’t remember his name- he had long black hair) went above and beyond for me.
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December 2024 by Brynne Haslam
Very nice workers and always willing to help !
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December 2024 by Annie Haslam
Very pleased with the cooperation of this storage shed company thank you for being great!
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December 2024 by Shaggy Baggins
Yo give this vic guy a raise please super helpful. thank you again!
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December 2024 by David Rhone
All my needs was met. Got my unit the same day and Madison answered all my questions. Very nice personality.
