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May 2025 by Marche Weffer
Sky Satellite is always a pleasure to work with! Thank you!
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August 2024 by Cassandra Newbold
I live in a community where internet is included in the HOA and Sky Satellite is the provider, and it's awful. Our internet is currently out and they're telling us it will take two DAYS to send someone to look at it. They also have terrible hours for when service is needed. It's not a very customer service based company.
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December 2023 by Juan Oliveira
The apartment I live made the unfortunate decision to use this company as their TV provider. I called 3 times to try to activate my service, the customer representative sounds like is fed up with life and is not helpful at all. Each time he gave me different instructions, none of them work. I pay for it but I have no service because they don’t seem to know how to activate their own cards and receiver.
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September 2023 by Sue Hinton
They didn’t show up for a directv install. Got a call at 11 saying they would be late. I called back at 2:30, 3:30 and was told the technician wouldn’t answer the phone. Called at 4:50 and got voice mail. So had to reschedule my install for Friday. Told them I wanted someone different.
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September 2023 by Tinseltown Toastmasters
Great experience with the Sky Satellite team very efficient with their agreements and setting up our internet and DIRECTV. They have an incredible model that works for a whole portfolio let alone one property. As a business owner it is great to see customer service is still #1 priority with real people that stand behind the business.
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August 2023 by Adam Timothy
Adam has been great to work with. Great company, great people!
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August 2023 by Bridgette Rose
We love using Sky Satellite! Their customer service is always quick and efficient. We have amazing reps between Ryan and Adam, everything is taken care of in a timely manner.
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August 2023 by Sunnee Barber
Adam with Sky Satellite is so helpful! We have never had any issues with our service but if we do Adam is our go to for the best customer service!
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June 2023 by Mike C.
The Sky Satellite team are great partners that are attentive to their customers needs and awesome to work with. They have delivered great results over the years and have implemented a great working environment.
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February 2023 by Jerry ye
I spoke with Conner on the phone the other day and he was very knowledgeable, informative, and professional. I am so grateful he took the time to answer my questions thoroughly and checked that I understood everything that was being communicated. Thank you for your great customer service!
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February 2023 by Sherry Figueira
I have worked for Sky Satellite for over 15 years. In my experience, you won't find a better employer anywhere! As employees, we truly are treated like family. Our owner and managers give continual acknowledgement and appreciation for all that we try to do and treat our needs, and the needs of our families, as paramount.Customer service and satisfaction is always our number one goal at Sky Satellite! We are constantly evaluating our procedures to see how to make the experience more flawless for our customers and the properties we serve. We love feedback, because that is how we improve - and we value your input! We deal with thousands of customers every year and when you service that many people, and have factors that are out of your control at times - such as weather, shipping services etc. - there is bound to be the occasional hiccup. However, we try to do everything in our power to make it right every time!
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February 2023 by Conner Hawks
Sky Satellite is a wonderful place to work. I have had many jobs over the years and several of them claim that you are family when you work there, but none of them actually demonstrate this like Sky. The teamwork, camaraderie, and care and concern for each and every employee is second to none. The upper management is incredibly kind and generous, and that treatment in turn produces happy and hard-working employees. I love working here!
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January 2023 by Kenneth Jensen
Great service. Nate explained everything about my problems. Installed a new control box and so far no problems. Thank you
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January 2023 by AB
I was dreading having to set up my new cable service at my apartment. However, the service I received today when I spoke with Conner, was tremendous. Normally, I would not submit a review online, but his level of service and fast, efficient manner deserves the extra praise. It's good to know that there are people, like Conner, who truly know how to provide good customer service. I would recommend him everyday, thank you!
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January 2023 by Keith Baker
Great experience from the installation of the system to the receivers being plug and play in the units. From an ownership perspective the central system eliminates the dish on balcony and keeps the property clean with no messy installs. Everything is set up in advance in a way where it is super easy for residents to set up service and customize upon request. I love how the package had multiple streaming services included HBO Max, Cinemax and Showtime included in the media package. Had a couple of calls to walk through downloading the DIRECTV app so I can use while away. The call center has been great for any one offs.
