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December 2023 by Melissa N
Not sure how this credit union has so many good reviews. I have been banking with them for 20 some odd years and have had nothing but problem after problem. Including them giving cash from my account to another member. When I asked them to correct their mistake I was told they would have to ask the other member for premission to return my money. They didn't ask my premission to give it to some random person. They have charged me all sorts of fees for problems they caused on my account. I am tired of losing my money to an institution that is suppose to be protecting it. After this last round of problems they will be losing my business.
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December 2023 by Eve Lynn
Austin is a great loan officer! I honestly love banking with UFCU. Especially with their awesome customer service. They are super kind, helpful, and efficient. Their customer service is top notch; hands down the best out of all companies I've received support from. Thank you!
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December 2023 by Isis Carrasco
We went into the Woods Cross branch in need of help and assistance that was fairly complicated and time consuming. Austin Mower helped us and was incredibly kind, thorough, and followed up with us every step of the way and answered all our questions. We were very impressed and thankful for his amazing service!
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October 2023 by weatherwax 8
Recently I had a devastating fraud perpetrated against me, resulting in the loss of all my funds at Utah First Credit Union. I was directed immediately to Sidnee Gleave, Financial Expert. She has the most calming voice and nonjudgmental mannerisms of any professional I’ve ever met. I was so upset and she quickly settled my fears and my feelings of stupidity. Our time with her was absolutely wonderful. She was an angel to us on this terrible day. She immediately went to work and fixed everything and restored my funds. I was so GRATEFUL we were served by this extraordinary woman! She is a gift to the public and especially to me on my awful day. I hope Utah First will always have her there to serve us. She truly is an angel!
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September 2023 by Bert Mortensen
My wife and I want to give Chance Blackham at the Woods Cross branch a big thank you for helping us set up Venmo on our phones and linking it to our account. Chance was able to guide us through the set up process and explain how the app worked.Thanks again Chance. You're the BEST!
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September 2023 by Jacob D.
very unprofessional. I opened an account here with Chris in the early part of august and just opened a checking account and asked about getting a credit card but my pay stubs were at my home. not only did I never receive any information about my account or how to log in or anything but Chris ignored all of my emails for weeks and then when he got back in contact with me he stated that he couldn't find my account for weeks. I asked for a manager and I am still waiting. I also started a new job and while still having waited weeks for any update on my account and a credit card I was denied because I havent been with my company long enough even though at the time of my applications for a credit card I was with my company for 8 1/2 months. his unprofessionalism costed me my credit card. then he tried to tell me that I was wrong and that I was lying. I have absolutely no trust in him or this bank and I never will again which sucks because I heard many great things and was excited to start my account with them.
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August 2023 by Kenzie Maughan
Worked with Chance and Bailey who made the entire process so easy! They are very kind, efficient and knowledgeable. Thank you for all your help!
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July 2023 by Travis Stoddard
Absolutely the best experience at Utah First. They respond quick and get things done quicker. My loan officer Bailey was Awesome and great to work with and on the ball. All in all a great experience will be had a Utah First.
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July 2023 by Brayden Doom-Aldridge
I was so far behind on my truck payments that surrendering my truck was my only option. I decided to take a shot in the dark and submit an application to refinance my loan through Utah First. Thanks to Nick he was able to get me approved and help my family out of a troubling time. Nick was more than friendly and I highly recommend going to see him for any loans or if you want to be a part of an amazing credit Union family at Utah First Credit Union.
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July 2023 by Brandon Lovato
Sidnee Gleave is the best! She was so easy to work with on getting me a car loan. She is very good at communicating and getting back to me asap. Not one down side while working with her! I highly recommend her.
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July 2023 by Kaysea Watkins
Working with UFCU was really simple and quick. They made it so easy for the customers to get everything completed. I never even had to go in!
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May 2023 by Mollie Wilson
Love this place, new to Utah but lifelong Credit Unioner. Such friendly staff, Sidney especially. Beautiful facility and great location in Woods Cross. Highly recommend. Rated A on Weiss!
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May 2023 by Push Singh
The Best Credit union. The Best customer service. Branch Manager and the staff is so friendly and fulfill yours needs with timely manner. I never waste a minute there. No long lines and I luv it when they step forward and welcome you. I do business with other credit unions in the area. But Utah First Woodscross branch is hands down the best credit union. I recommend them 100%.
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May 2023 by Barbara Melby
Very friendly, very knowledgeable. They’re all very helpful. I love this bank Utah First Credit Union, Woods Cross branch rules! we have Wyatt Austin and chance all at Utah First Credit Union giving them a five star.
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May 2023 by Ashley Sullivan
I will never NOT use them! They are all about their members and they are so supportive and helpful! My car loan and credit card is through them and my heart is so full knowing that they care about my well being and their honesty
