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June 2025 by Rebecca Mortensen
Store is clean and organized and the staff is very helpful
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June 2025 by Alexander Burrola
Not surprised with the negative reviews, went in today at 8:58 to grab some ibuprofen and mucinex for my fiance who has covid and the manager told me they closed there registers and basically to kick rocks. Glad Ernie’s across the street was open.
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June 2025 by Dr. Cassandra Hawkins
The cashier was really nice, even though my package was too big to leave there. She even provided correct directions to the FEDEX store.
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May 2025 by Taylor Gillis
No surprise this store has a poor overall rating, tonight I walked in at 9 just needed to pickup a few pictures already printed and paid for there waiting for me. The lady was extremely rude and would not give me the pictures. I understand wanting to get off work sooner but did not appreciate her attitude to myself and my 3 little kids. Definitely suggest just going to the 5th south one.
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May 2025 by Zachary Kitchen
Some of the most unfriendly and unhelpful people work in the pharmacy.
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March 2025 by ronald jimenez
I was in line at the Pharmacy at 7:53pm I got help by Kyle “Doctor” and the insurance card didn’t match what they have in the system; while he was checking, his Alarm 8pm went off and he refused to help me and the only option he gave me was to pay the medicine. I asked him: even if you are helping a customer you have to close? And he’s answered was: we need to get out of here in an arrogant way! Horrible service by Kyle
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February 2025 by Aoiとんぬら
DO NOT take a passport photo here. It’s blur and low quality work. My application denied once because of the photo quality and I had to retake the photo
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February 2025 by Maria McKinley
They have the worst customer service I’ve ever experienced. I’ve gone to this Walgreens so many times because it’s close to my house and I’ve only had one decent experience. The staff is rude every single time and very slow. I’ve had to wait for up to 30 minutes to get someone to come help me before. Definitely just find a different Walgreens to go to because this one is awful.
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January 2025 by Toni Moncrief
I love Walgreens at Woods Cross. The photo department has done a great job for me for several years. The store is clean and well organized with a huge selection of products. I always enjoy chatting with the employees. They’re helpful and cheerful. Thank you!
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August 2024 by Jamie
Just spent 45 minutes creating a photo card on their app and ordered it to this store. Checked my email and they cancelled it for no reason?? Tried calling and it just rings and rings and no one picks up. Now I have no way of getting the card and will somehow have to remake it.
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July 2024 by Randy Goodrich
Very clean store. Immediate assistance. Ivy was amazing. Thank you for helping me, Ivy. Kathy Goodrich
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March 2024 by Roland Fiedel
Went to pick up a prescription and the drive through had a sign saying no pharmacist available. Went inside and pharmacy was dark. Walgreens employee told me they didn't have a pharmacist available to work today so it was closed? Wow! Feel bad for someone who absolutely needs their prescription right away! Also web site says they are open!
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February 2024 by Rookie of Utah
Do not try to get passport pictures at this location, they are always busy and will take forever to get passport pictures. Passport pictures take 10 minutes max but for some reason they dont care and ask you to wait longer the one hour . They have people who lie telling you to comeback because those take longer which is not true , is a training matter not caring about the customer whi count on them for someone so important. And this happened several times not just once
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February 2024 by eronenris
WHATEVER YOU DO, AVOID THIS LOCATION!!!This is the worst Walgreens I’ve ever had the misfortune to deal with, I will be immediately switching current and all future RX to Smiths. The waits are unreasonable, the drive through is almost always closed, and the entire pharmacy is closed for half the day sometimes. It’s a joke and needs new management immediately.
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December 2023 by Stephanie J.
Don't do business with this location. Poorly managed and terrible customer service. The pharmacy has previously shorted me on pills and lengthy delays on scripts. All the while have given me nonsensical excuses. Today I went to go pick up a script (that I received texts and calls that it was ready) only to find that the pharmacy was closed during normal hours). The associates unapologetically on the floor told me the pharmacist was out and I should go to the Bountiful location. I told them the script was already ready at the Woods cross location. They said there was nothing they could do. Except, there is. The technicians I heard laughing behind the pharmacy barrier, could be calling other pharmacies for customers since Walgreens is the ones that messed things up. But then again that would mean having to provide good customer service. WALGREENS! FYI The apathy and laughing behind the pharmacy wall creates bad optics for consumers. Called the Bountiful location and after repeated and spelling my name multiple times to the technician there I was told my script couldn't be transferred. Waste of time! I told them I needed the script taken care of before I go out of but...crickets. They told me to call my doctor's office. Essentially passing their problems back on to the consumer. The Walgreens at Woods Cross has signs up about being nice to their staff. Maybe if you guys provided better service, customers wouldn't be pissed off with you. Certainly a lot more effective than hanging signs that basically translate to say: "Yes. We know we suck, but please be nice about it." Again pushing the responsibility onto the consumer.
