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April 2024 by Dest Droid
Tons of stuff and great staff.
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March 2024 by Neysa Russo
Wow..I never get service like that anymore. A clean restroom is always appreciated and my items were carried to my car and everyone was nice. So rare. I would give them ten stars if I could. They did hit me up for a donation which I usually resent but the donation was for the local high school !!!!! and not some corporate charity that pays their executives millions. Thank you for showing me that decency and customer service and local charity still exist.
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March 2024 by keninvt
Usually they have everything you need. Ken, the technician Outback is amazing.
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February 2024 by Amy Bailey
We usually have very good experiences at this store. Most of the staff are very friendly and helpful. There is, however, one manager that my husband and I have both found to be very condescending (on separate occasions that we've discussed later and found it to be the same man). We will continue to frequent this store and avoid the one bad egg.Edit: It was actually an employee and not a manager.
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February 2024 by Larry Cotnoir
This is a great place to shop. The staff is friendly and knowledgeable. I highly recommend ! Cheers ? Larry...
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February 2024 by Mike Hutchins
Probably in Barre area this is definitely the best hardware store they sell paint by can here and have highlights to see what color results you would get they sell all types of different tools at this aubuchon things to repair broken items with and it is a pretty big store too
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September 2023 by W Padraic Smith
The online inventory was wrong, staff called me and offered alternatives to be sure I had what I need to complete my project. When we arrived, the product was ready and staff loaded our truck in a way that we could easily unload and get back to work!
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September 2023 by Jeremy Vaughn
Great selection but you’ll pay the price. I’ve not received much in store help on products. Kinda have to know what you want and serve yourself.The cat is very friendly.
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August 2023 by Robert Farrell
Great! They quickly retrieved what I had ordered & gave it to me. Two plastic grommets that I use for wiring a computer installation. Thank you Aubuchon's!
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July 2023 by Lydia Brown
Several minutes before closing on July 10, we had driven to this particular Aubuchon Hardware to grab sandbags before the flooding occurred on North Main St. We asked one of the staff members who was preparing to close that we needed several sandbags in order to keep the water from flowing into our restaurant front. We also informed the staff member that we had cash and did not need change back. However, the staff member refused to sell the sandbags to us. He proceeded to shut the door in our face and lock it. Since we relocated to Barre in 2018, we've gone above and beyond to support local businesses like us. We strongly believe that such businesses as well as New England-based franchises are what keep this small city alive. However, my family and I will NEVER support Aubuchon Hardware again. We encourage those who value kindness and compassion to do the same.- Si Aku Ramen Co.
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July 2023 by John Eckert
Needed some plexiglass cut and I was new to the store. I asked an employee for help and was promptly taken care of. The cutting of the glass was done perfectly!! I'll use this Aubuchon's in the future.
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July 2023 by Shannon Blakey
Shannon Blakey is my daughter. My name is Durwood Collier when I opened this survey. Don't know why her name came up. Yesterday I purchased an Ocean Breeze OBZ-O5CM Window Air Conditioner, Order #001458831,but when I picked it up and got it home and installed I realized that it was a Comfort-aire air conditioner, not an Ocean Breeze. Why? I specifically wanted the Ocean Breeze, because I already have one and it works very well. The Comfort-Aire seems to work well, but is not what I ordered.
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July 2023 by Tina
The guy who helped me load the mulch was awesome. Thank you sooo much
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July 2023 by David White
Everything was a great experience the team was very helpful
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June 2023 by Thad Blaisdell
Dear Manager,I am writing to express my sincere appreciation for the excellent service provided by one of your store employees. Yesterday, I visited your store to get my Koehler engine fixed, and the employee who assisted me did an outstanding job.The employee, Ken Boutin, took the time to listen to my concerns and thoroughly inspect my engine. He quickly identified the issue with the carburetor and explained the necessary repairs in detail. The employee then expertly fixed the carburetor and had my engine running like new in no time.I was thoroughly impressed with the employee's knowledge and expertise, as well as his friendly and helpful demeanor. He went above and beyond my expectations and provided exceptional customer service.I want to thank you for having such a dedicated and skilled employee on your team. He truly made my experience at your store a positive one and I will certainly be returning for any future needs.Sincerely,Thad Blaisdell
