O'Reilly Auto Parts in Berlin, Vermont, located at 798 US Route 302, is known for its exceptional customer service and helpful staff. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the free Loaner Tool program, which allows them to borrow tools for their projects. Many reviews highlight the staff's willingness to assist, with one customer praising their quick and accurate guidance from across the store. Another customer shared a positive experience after receiving immediate help with a car issue, stating the staff went above and beyond to ensure they were back on the road. With a commitment to customer satisfaction, O'Reilly Auto Parts is a reliable choice for automotive needs.
6/5 stars.I mumbled "where the hell is the MAF cleaner" under my breath, and from over the counter (almost 3/4 of a mile away) I heard the guy say "Second row 3/4 of the way down". Perfect.
February 2023
Thank you, Mindy, for your excellent customer service, great attitude, and efficiency, even in this chilly weather!
December 2022
Went to urgent care today for my son, came out and my car wouldn’t start. Luckily O’Reillys was in the same plaza and I stopped in to see if they could help. I had the best customer service experience! Not only did they find out what was wrong they helped me fix it. Great store with awesome staff! We will definitely... read full comment
