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October 2025 by Donna Kelty
Wish you had product I needed in stock! Like the salesperson who ordered and had it shipped to my home savings me time.
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September 2025 by Jackie Washburn
The service was great at both the Burlington and Berlin location. I’m very satisfied either way the interaction with both managers.
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September 2025 by Jessica Roggensack
Phillip was very helpful and informative helping me pick out my mattress , the process was easy and not a hassle !! Thats what I needed !
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September 2025 by Lyndsay Monica Patrone
I ended up purchasing a purple mattress. The experience itself was fine. Unfortunately I was only given a receipt for payment but no written information on the refund policy or 10 year warranty info the purple mattresses have. I was also told someone from Mattress firm would call or text me when the mattress came in. I purchased it last Saturday and apparently it came in Weds. I called yesterday to see if it had arrived and they said “no one called you?” Not a huge deal but it would have been nice to know. The sales man did tell me that if there was a Black Friday discount on the mattress I purchased they could honor a price adjustment, so I am hoping they honor that! Also hoping they can get me the written return policy and warranty info for my mattress. Just feel like I should have gotten it at purchase time. Either way i’ll call. Otherwise I enjoy the new mattress.
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August 2025 by Maggie Ferron
I had a great experience buying my mattress. The sales person was very friendly and explained what the options were and didn’t pressure me to spend a lot of money.
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August 2025 by Leah Pearlman
What a great experience! The woman who helped us was so knowledgeable and friendly. She encouraged us to get what was right for us rather than push toward any outcome which i found very relaxing in ann environment with such variety in price. We’re thrilled with our choice.
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May 2025 by diane lewis
Phil was so helpful explaining the differences in the mattresses I was inquiring about. I didn't feel rushed. He was very personable and knowledgeable.
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April 2025 by Neil Van Dyke
Jeff was very knowledgeable, pleasant and no high pressure sales tactics. Delivery was the next day and took away the old mattress. Good experience.
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March 2025 by Ellen Hemond
Received very good service from Jeff. He took his time reviewing several mattresses with me and explaining the pros and cons as far as what I was looking for. I was very happy to purchase from them.
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March 2025 by Carol Carbo
Wanted to upgrade from twin adjustable to queen adjustable. I was very happy with the mattress I had on the twin and didn't want to change. Jesse was very helpful and directed me to exactly what I was after.
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February 2025 by Maria Lamberti
We met with Jesse last Saturday and he answered ALL of our Purple mattress questions.
We appreciated his patience and knowledge.
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February 2025 by Lisa Maxfield
Salesman was very knowledgeable and helpful. Made my decision easy. Thanks for great customer service!
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February 2025 by Becky Browning
I had a lot of questions about memory foam mattresses and was worried about my first purchase of one. I asked a lot of questions and Jesse, the sales manager, answered every one. He was extremely knowledgeable and I appreciated he was not pushy at all. They had a wide selections of mattresses to try out and I ended up purchasing a queen size Tempur-pedic. Five stars!
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February 2025 by Ralph Parks
I will know better Monday 17th when I see my mattress actually delivered when promised .
Jessie the sales person was very helpful and polite , I enjoyed the conversation .
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February 2025 by Mike Fraysier
Jesse was extremely knowledgeable and helpful.
