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October 2023 by David Silvia
New books, small selection.Nice enough, many children's books.
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August 2023 by Kelly Culligan
I stopped in and was greeted by the owner both human and doggo. Very nice. Did not buy anything, the few books I was looking for were not there. The owner asked if she could order them for me but I didn't live local. Truly worth the visit.
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September 2022 by Emily Waller
Not open during published hours. I’m attempting to complete the Vermont indie bookstore challenge and the hours at this store are very difficult for someone like me who lives out of state. I’ve been trying to get here for 2 years. I finally drove over an hour out of my way to get here and when I finally found it (the sign is very small and it’s in the back of a parking lot), the store wasn’t even open. The store shares a building with a coffee shop and the workers there said this was normal. I’m all for shopping local, but don’t this store shouldn’t be included in the challenge if it can’t keep consistent hours.
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August 2022 by Kim Kimball
The worst customer service I have ever experienced. I attempted to call to check on an order that had been placed over a month ago and apparently my cellphone came up as spam risk on her caller ID so rather than let me explain why I was calling she proceeded to scream at me that I was spam risk and she was not talking to me and then proceeded to hang up. I tried to call back several times and she would pick up the phone and slam it down. I ended up leaving my office to go to the store in person. Once on-site the owner was all giggly like hanging up on a customer was funny. She made all sorts of excuses as to why it took so long to get the book when in fact she waited to place the order until she had enough to get free shipping. I will never patronize this establishment again and will be sure to let others know
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December 2021 by Don Hooper
I had such a positive, upbeat exchange with owner Cynthia D that I’m writing to say that a short visit to Next Chapter may improve your whole day. NC has a discerning selection of a wide range of books. In my far flung conversation with the owner, we hopscotched enthusiastically from author to author. I bought Anthony Doerr’s new book, two New Yorker 500-piece puzzles, Peter Miller’s VERMONT PEOPLE photo album, and a satirical greeting card. I’ll return to conclude our fun, appreciative conversation about Logger personality Rusty DeWees and cartoonist extraordinaire Jeff Danziger. Five Stars. Don Hooper, Brookfield, VT
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August 2021 by Trevor Shuman
One of the best local bookstores around. Cynthia the owner is so kind and helpful. So many different books to choose from or even have her order them for you.
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August 2021 by Adam LaBranche
Drove an hour to visit this store to support an independent bookstore in VT as my gf and I are making efforts to visit every one in VT. Had a hard time finding it and then when we did there was just a sign saying they went to the beach and to order online. Might try to visit again but not a great first impression.
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January 2021 by Bill Donnelly
Very friendly helpful people! Last time I called they didn't have the books I was looking for but had them in the store three days later. Note that they have moved and the picture showing their Main Street facing location is now inaccurate.
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November 2020 by Opal Grace Jones
Cynthia and Next Chapter have been a great source for my book needs during the pandemic. I am able to order online and pick up my purchases from the store. Cynthia has always been super friendly and helpful. Support your local bookstore!
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May 2020 by Ilene Gillander
The friendly and prompt service.
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May 2020 by Joe Shadroui
the sellection, the owners, the eagaeerness to order what's not in stock and deliver to your door free of charge during this quaerentine time, at it's LOCAL!!!!!! not a multimulion dollar coorp with no ties to the community, and the tree house and other special programs for the young uns. Thanks Cynthia !
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February 2020 by Jennifer Palkowski
We love this bookstore!!!! My 15 month old daughter and I were wondering about story times????
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January 2020 by Ron S
I am a small, independent publisher of fine art books. Cynthia at Next Chapter Bookstore ordered 6 copies of a photo book on Vermont from me back in September. She refuses to pay her bill and refuses to return my emails or phone calls. It is obvious that the management of this bookstore feels it is okay to cheat a small business out of their rightful money. This says so much about their character and morals. I work hard to publish beautiful books and trust the bookstores that I ship books to that they will pay for those books. Next Chapter is the only business that refuses to pay and ignores my requests. I hope you keep this in mind before doing business with them.
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December 2019 by Paige Emory
This is an absolutely wonderful book store that has supported and inspired so many great adventures for me and my kids. My daughter’s favorite place!
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November 2019 by Two Whimmin
When we travel, we enjoy supporting independent book stores. We are always pleased with the personalized service and the unique charm of each store... However, in this case, we didn't even have the opportunity to see the charm. The woman who was behind the counter was less than pleasant. When Wife#1 asked if there was an available rest room, the woman was quite rude. There was clearly a bathroom in the children's section of the store. I'm not sure why we were not allowed to use it. We would have stayed to browse and would have, more than likely, made a purchase; but we chose, instead, to move on...
