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December 2023 by Domenic Franco
I had some issues with how things were going at one branch including broken down communication with a branch manager. However, Randy from Admin reached out and was very helpful and understanding and was able to get the ball rolling again.
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August 2023 by Kyle Fowler
Been using this bank since I was a teenager. The staff has always been friendly, building is always clean and I've had several great loans with them!
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May 2023 by G S
The staff at One Credit Union treated me like family. Fast and easy to open up a savings account. If you want great service stop by and see Diana and the rest of the staff.
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May 2023 by Patrick Pilette
Great credit union to work with. Fantastic communication, and easy to work with, look forward to working with them in the future
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April 2023 by Mary A. Leonard
I am very grateful and look forward to working towards doing more .
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January 2023 by Zack Taylor
Deb S is awesome. 5 star customer service.
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November 2022 by Bsb
Now you are closed on the weekends on top of regularly closing 15 to 20 minutes early this bank is a joke.
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September 2022 by Kathryn Retchless
we had a reason to make a change in our credit union. we chose one credit union based on a familiar person there. we can already see that it was a good choice. down to earth sensible people who wish to be part of a community. it is a win win for us.
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July 2022 by Frozyre M
I am up to my neck with this bank. They've been my go-to for living in Vermont but for the first time ever, I am having second thoughts of finding a different bank. Which is personally saddening to me because I want to be a loyal member, but if you do things as a bank that causes me great inconveniences that raises my stress levels, then I'm going to reconsider bothering on using you.I've tried pulling a personal loan out, but I got talked down to by one of the tellers like as if I'm a child asking for $5 from their parent. They never even responded to my e-mails when I was asked what the purpose was, leaving it all hanging in the air for all I know.Their restrictions and limits are awfully stressful. Get a pin wrong a few times? Welp, that's 24 hours you've gotta wait! Better hope where you make your purchases allow you to just run by credit!And this bank seems obsessed with pushing down this SecurLOCK App onto people. When I've lost my card or thought I've lost my card when really I've found it the next day after having looked for it a night before when I thought it was lost. They already blocked the card off and told me to get this app.Now, this app is only good if the CARD IS ACTIVE AND IF YOU HAVE IT! It is POINTLESS to have an app like SecurLock when you know, your CARD IS GONE! It just came off as a d*** lecture to me.The people might be nice at this location, but really, I'm finding myself at more odds in the cracks of their other sectors of services within this bank. Enough where I'm feeling more like I can't wait to be done with this bank in a few months when I move, to find something else, instead of feeling regret.Good job, guys...
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July 2022 by Brett M
I am up to my neck with this bank. They've been my go-to for living in Vermont but for the first time ever, I am having second thoughts of finding a different bank. Which is personally saddening to me because I want to be a loyal member, but if you do things as a bank that causes me great inconveniences that raises my stress levels, then I'm going to reconsider bothering on using you.I've tried pulling a personal loan out, but I got talked down to by one of the tellers like as if I'm a child asking for $5 from their parent. They never even responded to my e-mails when I was asked what the purpose was, leaving it all hanging in the air for all I know.Their restrictions and limits are awfully stressful. Get a pin wrong a few times? Welp, that's 24 hours you've gotta wait! Better hope where you make your purchases allow you to just run by credit!And this bank seems obsessed with pushing down this SecurLOCK App onto people. When I've lost my card or thought I've lost my card when really I've found it the next day after having looked for it a night before when I thought it was lost. They already blocked the card off and told me to get this app.Now, this app is only good if the CARD IS ACTIVE AND IF YOU HAVE IT! It is POINTLESS to have an app like SecurLock when you know, your CARD IS GONE! It just came off as a dumb lecture to me.The people might be nice at this location, but really, I'm finding myself at more odds in the cracks of their other sectors of services within this bank. Enough where I'm feeling more like I can't wait to be done with this bank in a few months when I move, to find something else, instead of feeling regret.Good job, guys...
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May 2022 by Eamon Hogan
Amazing Credit Union, Highly Recommend!
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October 2021 by Ann-Norman Flibotte
We have been banking with One Credit Union for at leastv30 years. Everyone has been knowledgeable and very patient with us. We have had several loans over the years. We would not ever think of leaving One Credit Union for another financial institution in Vermont. Its nice to feel like our Credit Union is like family. Thank you South Barre Credit UNION.
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April 2021 by Darren Chambers
Everything i call with a question I get treated very rudely. The people are snobby and give me very snobby responses. They act like they don't care to help me. And I don't appreciate it. U figure they would want to help people.
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November 2020 by Norman Flibotte
We have been banking with One Credit Union for at leastv30 years. Everyone has been knowledgeable and very patient with us. We have had several loans over the years. We would not ever think of leaving One Credit Union for another financial institution in Vermont. Its nice to feel like our Credit Union is like family. Thank you South Barre Credit UNION.
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October 2020 by Cindy Lemieux
I always have a great experience at One Credit Union. All the Employees are so friendly.
