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January 2024 by Tyler Shull
Don't waste your time! This is the only UPS drop-off location within an hour of here. Don't make the mistake and think it's an actual UPS store which they then told me it is not as I'm there with the return in my hand. Rather than help to actually allow me to return the item. Nowhere on the site or at the store does it say "drop-off" location only. Something about not having a store front now f's over everyone trying to return anything. I will not be wasting my at this poor location at all. Way to make it "easy" to return UPS and Staples. Lost my business
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November 2023 by Maria Leon
Jessica at the print shop is so helpful. She cares about the projects and took the time to help me two different times fix print projects. I would recommend this print shop! Thank you so much.
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September 2023 by Daniel Donnelly
Well stocked branch of Staples, with attractively displayed merchandise. Clean bathrooms. Parking ample in the paved lot out front. Staff scarce but friendly.
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August 2023 by Gregory Murray
The amount of money this store makes youd think it would be different. Every retail store is skeleton crew only. Always a giant line. That being said i dont blame the employees most are dope to deal with the one old guy that can barely move is rude as hell but the rest are good people. Im here almost everyday dropping off packages for my business and getting shipping supplies. Staff get 5 stars but staples gets zero for how they staff and expect their employees to actually provide service.
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May 2023 by Karl Boivin
If looking for a more expensive option than Walmart or Amazon....I do like the electronic drop-off.
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March 2023 by Joe Marcus
I would not recommend shipping a package from here. I brought in a self-packed box to go to NC. At first they would not quote any shipping method that cost less than $50.When I started to leave, the clerk offered UPS Ground for $20, but said it could take a month. Seemed like something that may not be true, or at least is extremely unlikely. The clerk said that when she tells people that Ground could take a month, they usually go for a more expensive method.Once I paid (for Ground) and left with a tracking number, I checked the progress of the package every day. For the first three days I got "label created" so apparently the box was just sitting around at Staples.Finally it was in transit 3 days after supposedly being shipped. Guess what? It was delivered 2 days after it finally started moving, not a month as the clerk had said. I don't like feeling lied to and scammed, not that I'm sure that is what happened.
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January 2023 by george denagy
Severely understaffed. Waited an hour for the smart help. Made our own choice and left. Called for help just now with dismal results
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December 2022 by William Walker
Don't sell postage stamps any more, in spite of what Google says. They say they "haven't carried those since the pandemic", whatever that has to do with stamps.
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November 2022 by J Macaskill
Horrible copy and print center. The "manager" is lazy and will deceive you. 10 copies is apparently a big order. The guy wouldn't even make them on site. she literally ordered them to be made elsewhere and pretended it was going to take him a week to make 10 prints. How can he be so lazy and deceitful and still keep a job?
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November 2022 by Kimberlee Bigelow
I highly recommend this Incredible store and their Amazing and so Kind and Helpful employees. From my telephone conversations with very kind Jay… he dealt with a dropped cell phone call from me… to me calling back on the land line and he knew right away who I was and called me by my first name… to the very kind woman who helped me tape the box up and labeling it for safe shipping…to the very kind and caring young man who checked me out.. This happened on Sunday October 31 and was a very positive experience for me.. I have been dealing with a lot of hardship. I was trying to get a birthday package out for my daughter and son in law in Land O Lakes, Florida from Berlin, VT. It went out Monday morning by air and the package arrived earlier this evening.. right on time!! I can’t thank all of you at this Incredible Staples Store enough. I sure hope your manager sees this. I will be shopping more here and i am so very Thankful and Grateful to all of you for your deep Kindness and Compassion. Kimberlee Bigelow long time RN, Poet and Writer from north central Vermont.????
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December 2021 by Justin Macaskill
Horrible copy and print center. The "manager" is lazy and will deceive you. 10 copies is apparently a big order. The guy wouldn't even make them on site. she literally ordered them to be made elsewhere and pretended it was going to take him a week to make 10 prints. How can he be so lazy and deceitful and still keep a job?
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October 2021 by Danielle H (Ham bone)
Depends on when you go in but I feel like the people there aren't really helpful... Then they probably aren't paid enough and just sick of it. Not sure. Either way I hate going here when I need things printed out or shipped
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August 2021 by Ryan Lavigne
The staff there is extremely helpful and friendly, there are constant CDC guidelines county wide on updates for masks. No specifics need to be pointed out. Don’t listen to the rudeness and unhelpful. Pandemic has brought out the worst in some, and the kindness out of others like the staff that continues to show up! Keep it up everyone!
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June 2020 by MaryBeth LeFevre
Two cashiers failed have masks on today Friday, June 26 in the middle of a pandemic. Clearly staples does not care about the health of their customers. I decided to wait for the one young cashier who had a mask on and when I left I thanked him for caring about the health of others. Another cashier yelled out that she had a medical condition that prevented her from wearing a mask. If that is so, Staples only has to provide a reasonable accommodation for said medical condition… It is unreasonable to put the health of their customers at risk so this person can be a cashier. I won’t be returning.
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June 2020 by Dante Guerra
Justin in the print center was extremely helpful. Great customer service, fast turnaround time, and knew exactly what I wanted. Thanks Justin!!