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March 2024 by joel aaron
What is wrong with this Post Office?! Someone needs to address the management and personnel shortcomings, this branch is an embarrassment to the entire USPS. For the past two years, I only get mail delivered every three or four days, I've had bills that never arrived and had to be paid with a late fee, and the gruff employees at the counter are just insult to injury. This place is awful!
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February 2024 by John Cassan
If only there were negative stars, I could truly rate this post office. Yet, the whole postal system is a shambles since De Joie took over. Trying informed mail is just another joke as if you mark anything as not arrived, no one ever gets in touch with you. If you go to the post office a week after it is posted on Informed Mail, they don't have it.My mom's bank statement for example which was sent out weeks ago never was even shown on Informed mail, nor did it arrive. The processing centers are a mess too.It's not just our post office, but the whole system. I get a lot of mail which is not mine. Packages out for delivery may come a day or 2 later.The postal service here was never perfect, but not as far from perfect as it has been since De Joie took the reigns.Our post office is just a small part of the inefficient new system. Time for a change of management from top to bottom.
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December 2023 by Kathy Midurski Taddeo
Haven't gotten mail or packages in a week. Great at Christmas time. They don't answer the phone when I call. Awful.
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October 2023 by SpookyGee -
Packages never arrives. You can't even get ahold of them. Phone will ring for 5 minutes before going dead. A Package was supposed to arrive. It cam into Bennington then went all the way to Takoma Washington? Why? They can't tell me, they don't know why.
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October 2023 by Kyle Bridges
Consistently have mail/packages that say they are out for delivery, then don't show up until a couple days later. It has happened twice just this week, still waiting on a package that was supposedly sent out for delivery yesterday. I have had an item go a MONTH before actually getting to me. The USPS in Bennington is unreliable at best.
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August 2023 by Dj Corey
Constantly doesn’t deliver mail. Hires people with the worst attitudes.
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August 2023 by Ronald Elwell
Very very seldom get packages when our regular mailman is gone. Whoever is in charge there should be replaced.
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March 2023 by SCOTT LONGTIN
DAYS UPON DAYS OF OVERDUE MAIL & PACKAGES! Our normal mailman was the Best, but he has been called on to get the Mail moving for the entire town of Bennington, 7 days a week! Talk about Burnout! Louis DeJoy MUST GO! Enough is Enough. Too many excuses yet the prices go up with no problems! F-.?
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March 2023 by Janet Foley
The postal people are always very nice to me and try their best to resolve any issue that arises due to them being very short staffed.
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March 2023 by jade 2004
If I could give it zero stars I would half the time most routes don’t get their mail for days to weeks at a time what is the point of mail Delivery if it doesn’t get delivered
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October 2022 by steven king
I have resided in NY, CT, SC, NC and CA. I can say without a doubt that this PO is by far the worst I have ever encountered. The Post Master could care less about customer service and his assistants are even worse. I live within walking distance to the PO and I have not been able to get my mail for over 6 months. I paid for a PO box and still having problems.When I ask for assistance, I get ""it's always been that way on this route". I am about to file a formal complaint on the VT state level.
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October 2022 by Johnna Vero
Haven’t got mail in a week they keep telling me that someone’s on that route today and should have it and I still haven’t gotten it! I’ve been to post office twice and still no help!
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August 2022 by Nikki Ann
ALWAYS getting someone else’s mail. Total different number address in general. And constantly having to chase down the mail lady because she’s either putting my mail at the wrong house. And today I had the excitement of having to walk down my street searching for my package because she put it at a TOTAL different house TOTAL different address. I’d understand once in awhile mistakes happen. Even with being a number or two off. But half a block off and EVERY piece of mail pretty much. Now I worry constantly if any of my IMPORTANT mail/bills are even going to the right house. because this is an every day thing
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August 2022 by Denise hogue
Have had so many packages reach Bennington post office and never get delivered. Went there yesterday and there was a man screaming at the top of his lungs in the back. Scanning said my package was scanned in and then got an email that it wasn’t scanned at Bennington. Never got a call back from anyone, got a generic response via email after i submitted an inquiry online. Amazing how many packages disappear.
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July 2022 by Daryl wetherell
I recently placed an order that was being sent from Miniola, NY. When I tracked the item it went from there to NJ then to Honolulu Hawaii (yes Hawaii) back to Nashua NH. Then to Bennington and delivered to me in Shaftsbury. When I opened the package it was broken. I wonder why. Also we sometimes go a few days without mail then all of a sudden our box is stuffed. I understand Benn. is short staffed but I wish someone could tell me from the P.O. why my package took the trip I've always wanted to make!
