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March 2024 by Pete Haskins
Been here several times food is cold. Service is awful places needs some serious
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March 2024 by Mike Christie
Try the Bourbon steak! It's awesome..
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March 2024 by Charlie Hohn
It’s Applebees. Can be slow and often crowded. But if you love Applebees you’ll love this Applebees. The kids love it for whatever reason. The employees have always been nice.Kid-friendliness: The kids love Applebees. The menu has photos of the food they can choose and they get crayons to write on it. Between that and the tv screens the kids are happy. The service can be slow sometimes though.
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March 2024 by Tina
Always have a Great time
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March 2024 by Katherine Lamell
We love Applebee's the staff is normally very accommodating especially with our large parties we always have at least once a month of 9+Dietary restrictions: Able to cater to food allergiesParking: When it's busy there are additional parking areas close by with a short walkKid-friendliness: Kids menus are really great and they offer bringing their food out with appetizers since they normally take longer to eat their foodWheelchair accessibility: Yes... nice wide aisles for wheelchair accessibility
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March 2024 by Lauren Krone
We enjoyed our experience here after an unfortunate 1hr wait (we were told it would be 20-25 minutes). We understand you allow online orders but if you keep taking these orders at the expense of visiting customers that are physically in the building it feels rude and disappointing. This should change. We were also met with complete apathy by the main hostess, Megan. She was not kind, warm or particularly helpful when talking to customers or even the other staff members who circled around her. It felt like everyone up front could be doing more than just standing there while the entire lobby was full of waiting customers and the dining room tables were half empty. Front of house definitely needs some changes and different personalities would be better. When we finally were sat, our server Emily was lovely and we had a great meal.
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March 2024 by Stephen Parks
Was a terrible experience. We go to This location every once in a while , and was by far worst experience.Place was not busy! Took 15 minutes to get seated. Got drinks fairly quick, plus got our order in. Half hour goes by , need another drink, still no food. People who came in 15 minutes after us, get apps, 10 minutes later get there food. Now 45 minutes and still no food! Just about an hour and our food comes out. Mine is wrong ! Wife’s is cold. Come on! They wanna give us new, not happening, we have been in here almost hour and a half now . They don’t care , could care less, oh we will take that off your bill. What is going on at this location ???? We used to frequent here. Guessing never again
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March 2024 by Danny Wiggins Jr
Tried ordering take. I was told that I couldn't. They had no carry out
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March 2024 by Kyle Fassett
My girlfriend placed a to go order here at the berlin applebees to grab dinner for us. She got all the way home and they had the slip on the bag with her name and someone else's order with food we wouldn't touch in the bag. We called to let them know, they confirmed they already knew and had our order and they gave us the wrong order. Instead of calling us, they let her get home (30 minutes away) and find out. We called and notified the manager of what happened and she said we could either come back and get the food that's been sitting for an hour at the point (and she would reheat it, most likely microwave food that's been sitting for an hour) or she would give us a gift card for the difference of what our order was and the order we received. Yet it was completely different and we wouldn't have eaten it. What kind of service is that????? We really didn't want to go back out but why would we want a gift card for what most likely would be $15 of the $60 we spent and not have any food to eat. Terrible service, terrible manager. (I get mistakes happen with food service) but at least give us a refund on the order or actually remake our food not force us to have 2 hour old food by the time we get to eat it.
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February 2024 by wanda trepanier
30 minute wait left no server.
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February 2024 by Matthew Small
Our server was not good and the food quality at applebees has really gone down hill over the years.
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February 2024 by Megan Hapgood
Place was nice and the service was great! But all of our food was really salty and I sent my dish back because my pasta didn’t taste like pasta. And the waiter was nice about and I ended up getting a burger instead.
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February 2024 by Olajumoke Oloyede
Good food,warm and beautiful ambience,atmosphere is family
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February 2024 by David Velandia
Racism, bad service and intolerance I do not recommend at all!
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February 2024 by VA B
We waited 1.5 hour an order that never came when ask to our server, she said that someone took our order. After 20 minutes I asked again and they send the manager to tell us that the order never went trough, because the server never placed it. We were the only black people in the section and the only one that never got their food, I wanted to think was a coincidence. But is very disappointing and disrespectful to lie to your customers. Manager couldn’t care less about the matter. If I could give them a 0, I definitely would
