Terrible customer service. Useless when you try to increase your monthly auto-withdrawal for your mortgage, then they ding you for late payment after they were unwilling to increase the amount. Poorly managed and far too rigid of a bank for the 21st century. I'm not going back.
January 2021
Terrible customer service. Useless when you try to increase your monthly auto-withdrawal for your mortgage, then they ding you for late payment after they were unwilling to increase the amount. Poorly managed and far too rigid of a bank for the 21st century. I'm not going back.
From Northfield Savings Bank
ATTN: No lobby service at this location.
Northfield Savings Bank is a local, community bank that provides full-service banking to individuals, families and businesses – from Home Mortgages, Home Equity Loans, Business Loans to Checking Accounts and Online Banking. With 14 branches across Central and Northwest Vermont, we are proud to be the largest bank headquartered in Vermont and one of the few remaining mutual savings banks, owned by our depositors, not shareholders. Additionally Northfield Investment Services offers access to investment services through Infinex Financial Group.
