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April 2024 by Charlie Hohn
Employees wouldn’t check me out, made me try to use self checkout which wouldn’t work with the items I was buying and also isn’t really accessible to me due to a disability. So the incompetent employe instead stood there while my partner spent 20 minutes trying to use the self check out which didn’t work. Tried to charge us 4 times more than listed price for an item. Self check out doesn’t work for many items and shouldn’t be forced.
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March 2024 by David E. Velau
We do all our shopping here for groceries
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March 2024 by J.W. Rowell
Improved from a 1* to a 3*
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March 2024 by Brian Reger
Left money in self checkout...someone stole it!! Came back within 1/2 hour, person watching the registers was gone for the day? at 9:30 am? .. They said they saw nothing on the cameras? NEVER returning to this store!!! .. response to your idea... No refund offered!
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February 2024 by Vani Vosburgh
Good selection, most everything you want in a smaller store.
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October 2023 by Jeff Boujoulian
Shaw's is my go to grocery store as well as the pharmacy. The Berlin, VT store is always very clean and inviting with a great product selection. However with that said their deli staffing level of 1 associate every Sunday is completely unacceptable! The gal that usually works there is great. She is fast and efficient. The problem is she can only do so much when there is usually at least 4-6 customers deep waiting. The deli is by far a huge opportunity when it comes to the proper staffing levels on weekends. It's been this way for a long time so I doubt it will get addressed.
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September 2023 by N. Harnish
Felt too fancy for me, but they had like 6 cashiers instead of the usual 3 I see in other grocery stores, so the lines were really short!
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August 2023 by Kathy Girelli
On Saturday 8/12/23 we had a Class Reunion with Appetizers only. We ordered them from Store #616 in Berlin, VT. The order was perfect. All of the Food (Fruit, Veggies, chicken wings and tenders) were fresh and ready when we arrived to pick it up. The staff was amazingly helpful! Everyone that attended were very impressed with the Quality and Quantity for the price we were charged. Thank you!!
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June 2023 by Tor Johnson
The obese old manager woman with short hair wouldn't let me return something, she had a real "see you next Tuesday" way about her, never shopping here again and neither will any of my family members or friends when I tell them all about her nasty demeanor. And her "screw you" scowl she gave me.
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June 2023 by h “hollywood2238” wood
Decent little store. Bring your own bags. I was surprised there aren’t any self checkouts. Food selection was pretty good. Prices were also pretty good. The store is a bit outdated, but so is half of Vermont, so there’s that.
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June 2023 by Wendell Gaymon III
Would have a higher score, but the Grumpy Old Spanish Guy in the deli section was RUDE.Idk if he can speak English or not, but pointing aggressively to another deli worker like you're annoyed when u ask for help is not what I call customer service.If it's a language issue, then learn to speak enough not to be rude.Other than that, decent clean grocery store with plenty of selection. Beware the Grumpy Old Spanish Guy! ?
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June 2023 by Jessica Dougherty
They forgot half the togo order again and the ribeye was mostly fat and rare not medium
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April 2023 by Paul Mader
Beautiful store. A very nice lady Shaw's employee working in the baking aisle gave me some great tips on different ways to make a birthday cake. She was working very hard but took time out to talk to me and my friend. What a very nice lady. Also there is always a very good sale on Seltzer water here!!! ?
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April 2023 by Nancy Doda
I’m sorry to say that I am about to switch my grocery store to Hannaford‘s. It is now becoming very difficult to find organic or healthy products at Shaws. Some days the produce is pretty decent but though the organic produce is awful, I largely shop at the Hunger Mountain co-op for produce, but even finding regular brand for cooking bran Muffins was impossible today.
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April 2023 by mark fraser
What's up there the other day very nice store has quite a selection will definitely stop back again
