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February 2024 by Carlton Leedom
A thorough exam, friendly staff, and just a good experience. Thank you.
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January 2024 by Erin M Ballantine
So glad we switched o Otterside for our cat's care. Everyone at Otterside is nice and caring. I feel so much better knowing my cat is seeing a vet that cares about animals and their quality of life first and foremost. They never try to push unnecessary medicine or procedures, and the prices are fair.
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December 2023 by Christina Tuzzo
Fabulous service from personable, caring staff.
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December 2023 by Dave Gale
Always great service and the staff is great
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December 2023 by Richard Schneider
First class care for our two dogs!!!
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December 2023 by Trisha Lewis at Phoenix Farm
Patient with the young rescue pup as he learned what a vet is.
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November 2023 by maureen tierney
I trust any pets I have to Otterside Animal Hospital.The staff is friendly and caring. If something arises they try and get you in as soon as they can
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November 2023 by Amanda Quesnel
Thank you so much for your care. We’ve had two urgent care visits now in the past month that they have been able to see our pup quickly. We are so grateful. Thank you.
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November 2023 by Edna Martell
ROBIN Crossman and his staff to me is nimble one. Have been going to him for years and cannot sat one bad thing about him or his staff I would recommend him to anyone!!!!
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October 2023 by Judy Robison
My cat came home after an operation. He was falling over and unresponsive. I called and was told it was the pain meds not to worry. He died shortly after. Dr.crossman acted like he knew nothing about my call to Ashley, vet tech and tried to cover himself. $600.00 later my Sophie is gone.
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October 2023 by Ashley “Ash” Roses
If I could give this place no stars I would 100% My Mom brought her cat here to get neutered, and they decided to keep him overnight so he could be "observed" further since his meds were taking a little longer to wear off...The next day she brought him home and noticed that he could barely stand up, and he just couldn't get comfortable enough to sleep, she felt that something was way off with her cat and when my Mom called the front desk Ashley told her that it was because of the pain medication and that she didn't need to bring him back in to be checked on, that everything was okay. ? what a joke! She clearly needs to take pet owners concerns a little more serious or find a new job.Then I get an urgent call to hurry over because her cat wasn't breathing. When I got there minutes later I saw her cat lying on the floor and instantly knew he had passed on. He ended up choking on his food because of the HEAVY pain medication they gave him, which slowed down his breathing too much to where he couldn't breathe while trying to eat his soft food. I HIGHLY recommend going to Rutland or somewhere else before choosing this place!*DO NOT BRING YOUR ANIMALS TO THIS PLACE, THEY OVER-MEDICATE THEM.When we brought her cat to them the next day so they could send him somewhere to be cremated, the doctor was choking on his words, stuttering when he tried to explain why her cat passed on, like we weren't there to see what EXACTLY happened to her baby for ourselves.So please ?? think VERY carefully before bringing one of your animals to this horrible place, this isn't the first bad thing that I've heard of happening at this place!
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October 2023 by nancy allison
This is a wonderful vet practice. The employees are super nice and friendly, the techs take excellent care and interest in my pups, and Dr.Crossman is a knowledgeable and superb vet.
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October 2023 by Debbie Waldeck
Great staff from reception to vet!! Clean rooms, Everyone was very nice!! Great care!!
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June 2023 by Adrienne Decosta
Staff and Vet were extra wonderful to me and Langston. Many Thanx!!
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June 2023 by Galen Burns (Dale)
Great job they did excellent job on our puppies took care of everything we needed.
