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July 2024 by Van Labadie
The people that work here are just so nice. They saved my sons stuffy. And they held onto it behind the counter for like a month until it found its way back to us. It was a Christmas present and it was matching to our dog so it was special to us. Meant a lot that they cared to get it back to the kid it belonged to. this is the kind of above and beyond stuff that makes me go back to places. Otherwise it’s your every day Dollar General. But not dirty and gross or anything. Just a regular dollar store with really nice people behind the counter.
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June 2024 by Bob Bob
I go there all the time a staff is bear in the morning.they only have one person in there morning ware they can’t even see if sumone is there or just go in an take sumthing.thank good I’m a honest person.and I can’t even say the lines r ridiculous when they have coke,pepsi,chips guys there. The need at least 2 people working at all times.
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May 2024 by Gabriella Rus-Neacsu
What a miserable and unfriendly manager. Online their hours say they close at 10 pm. I walked in the store at 9.05 and I was yelled at that they're closed. The guy at the register said let me ask my manager. I told her all I need is two preinflated balloons. That would have taken 1 minute literally. She yelled and argued for 3 minutes. Absolutely refused to help in spite of my efforts to ask that it was for a good cause. Very disappointing. 1st they need to keep their hours updated.
2ndly what happened to being kind and human?
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April 2024 by Nikki Boggs
I am an Emergency nurse who lives in West Brattleboro. I live extremely close to the this dollar store location, up a steep hill across the street. I was caught in a winter storm on the evening of 3/23. I could not make it up my road. I parked my car at the dollar store and went in to buy winter clothes because I knew I had to walk home. I asked the employees if it was okay if I left my car in the parking lot overnight. Both employees I spoke with were beyond compassionate and helpful. They helped me select clothes to wear and offered help in whatever way they could. They stated it would be fine for me to leave my car.
When I returned to get my vehicle I noticed there was a sign on it that read “Customer parking only”. I assumed that the message was not relayed to the oncoming shift that I had left my car related to the storm. I put the notice in my car and was about to get in when an angry man approached me. He stated “Did the police call you? Why did you leave your car here?” I thought this was a reasonable question and I told him the events that had transpired. He then stated “That’s not true. None of my employees would tell you that’s okay. Didn’t you read the No Parking signs?” At the time I left my car it was dark out so I didn’t catch the signs. He then said “Your lucky you got here in time, the tow truck is on there way. Don’t ever come back.”
He mentioned he had to pay extra to plow around my car. When I heard that I said “I am so sorry to hear that sir, I would be happy to reimburse you for that expense.” He ignored me and said “Don’t ever come back”
I understood the owner’s frustration because he had not received the communication. However, when I told him what had happened he told me I was a liar and banned me from the store.
My husband is a business owner and I know he would not treat his patrons is such a demeaning way. We are in the dollar store frequently. We are good customers and it was hurtful to be treated in such a rude way. I would have been happy to pay for the plow expense to just be treated with the compassion and respect that his employees had previously treated me with.
I hope he gets the therapy he so clearly needs. As for his employees who work the night shift, thank you. You are good humans. I am sorry that you work for such an angry person with no emotional regulation skills. I wish you healing sir!
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November 2023 by Stan x Ollie
Very, very friendly service. It's my families favorite dollar store just because of the warm, friendly service my boys get from the staff.
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September 2023 by Robin Ellis
They wouldn't take my FedEx shipment, the manager simply looked at it and said 'Nope' and turned me away. Yes, it was very long, but I confirmed beforehand with FedEx that this was okay to drop here, and was told again when I drove out of town to a gated FedEx distribution center afterwards that the store should've taken the item.
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June 2023 by Jeff K.
I have been to many dollar general stores and for the most part they have been friendly and helpful when i was there. all except the store in west Brattleboro vermont where there have been a few incidences of nasty attitudes by their employee's. But without going into detail about it at this point i would say that this particular store is not the kind of place that i will do business with again where the management make excuses for poor employee behavior before even investigating the incidence and try putting it on customers
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May 2023 by Tom Mulford
Never had issues with this place. It's right down the road from me, and they literally sell everything. Good selection of food, clothes, toiletries, pet food, clothes, yard and home decor, etc. Not everything is high end quality, but do you expect? It's Dollar General, not Macy's. Service has always been good in my experiences and when I need any easy food, cat food, and toothpaste, among other things, it's a great store.
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December 2022 by lori knight
I love Dollar Gen.. But the poor employees in the Brattleboro, VT location my heart just went out to! I would have shopped more..but it was colder in the store than outside.. To the Owner of this store..I sure hope your team has a extra special gift in their stocking this year! With the dedication of them staying and working in that cold..THAT IS DEDICATION!!! Maybe extra bonus! And a NEW HEAT SYSTEM! I have been Management in Corporate stores and know that this kind of loyalty should be rewarded, now a days most employees would just walk off and leave the door unlocked.
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July 2022 by Bunnybunzer
Cheap garbage
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July 2022 by Patrick Ballinger
Gross.......
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July 2022 by Andrew Parker
Convenient
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July 2022 by Gary
I love the prices ? and ?the Staff are awesome!
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June 2022 by Mary jo Robinson
I like this place a lot. I feel bad not enough help. Sales are great but the registers can't keep up .
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March 2022 by Peter Van der Does
Nice people on staff and inexpensive items. However the company staffs at a bare minimum so that the person who should be behind the counter might be temporarily busy stocking the shelves. Lots of useful items. Great if you are filling up your medicine cabinet. Love this store.
