Summit Jeep

Most Recent Comments

• August 2022 by Ann D.
  Just bought a new to use Ram, would highly recommend this dealership. Quick easy and so nice to deal with Randy this salesman!
• July 2021 by Erica S.
  We emailed after hours with some help on a 1990 Jeep--which has a long and sordid history full of adventures--and quickly got a response from Curtis (who turned out to be in sales). Long story short, Curtis was absolutely delightful and arranged for us to speak with Rich, the mechanic. First thing the next morning, we talked to Rich who had us bring the Jeep in. Right away, everyone in the shop couldn't have been more helpful and kind. Rich diagnosed the problem, worked on the problem and offered further advice. Having an older Jeep, truly takes a village and it was so lovely to find ours here at Summit Jeep. To anyone who needs to buy a new Jeep--go see Curtis. He's amazingly kind, warm, genuine, and I'm certain will treat you like family. To anyone who has a Jeep that needs special care, go see Rich. He's a gem, that knows and loves Jeeps. Thanks Curtis and Rich for keeping me smiling! You guys are the best!
• June 2020 by Stuart S.
  Hey I just wanted to thank you guys so much for helping out the other day with my flat tire. (Way after closing on a Sunday, the team opened up their garage and brought out a jack and compressor. Really sped me up, and no charge. I would recommend Summit Chrysler Dodge Jeep!)
• September 2019 by Molley T.
  I would like to express how extremely terrible my buying experience was at Summit Jeep. How I am extremely unhappy and feel taken advantage of. Every step of the way was completely frustrating and done wrong. From letting me take the new car home for a night, then making me take my original car back. To the paperwork that was filled out incorrectly over and over and over not exaggerating. I myself had to point out the numerous paperwork errors and tell them to take it back to fix it before I would sign anything. The interest rate after I was already approved and locked in for changed over night and twice again after the initial approval. It made me so uncomfortable I had to leave at one point. Another major issue when reviewing my purchase agreement was that I was promised $18k for my Nissan Rogue trade-in, plus the new jeep rebates. What they did instead was added the rebates from the Jeep to their surprise $6k lower trade-in price that was never told to me for my Nissan. So all along I thought I was given my asking price for my trade-in and was not. I never actually got the rebates off the retail price of the new Jeep. When leaving the dealership the day I signed the contract no one ever gave me options of how to take care of my new registration or offered me ways to work it into my financing. I have not even had my 2019 Jeep Grand Cherokee for one month yet. A piece of plastic body molding by my drivers side window flew off while I was driving. I was/am mortified. Buying this brand new vehicle that costs $50,000 is not something that should be falling apart within the first years let alone the first 30 days! I brought my Jeep to the the dealership to have someone check it out. His response was that "oh that must have happened when they unloaded it off the truck the bracket is broken that's the only way that could have happened." So that means Summit dealership taped or glued this broken piece back onto the car that I bought as "brand new" and never even told me that it was broken. I feel so uneasy just worrying about what else they have covered up or have hidden from telling me about this car. Today I got the piece replaced at Summit Jeep. I walk out to look at my car and the new piece they put on is scratched and they scratched the side of my Jeep putting it on. I am appalled. All they did was apologize and say they'd fix it sometime in the future and they would call me. Nothing else. I am to the point where I don't even want this Jeep anymore and never had the happy thrill part of buying this new car. Overall I would never tell anyone to go to this dealership. This is the worst experience I could have been delt and I can't believe they conduct business this way.
• May 2019 by Shannon P.
  WORST people to deal with. Let me start out by saying we have never bought a car there and never stepped foot on their lot. BUT they cancelled our warranty on a car we bought in another state. Did we ask them to cancel a warranty? NO. Just got an email of a statement with no context. When we asked why they were sending it and how they got our email, they sent the statement again with no context. ALSO this email was from a sales person's personal email address with another customer's personal information and VIN number on it. Fast-forward a month and we are still dealing with our warranty being cancelled for no reason by a dealership in a state we do not even live in. I will be telling all my NH and VT family never to buy from them. Avoid Matthew and Darlene at all costs!
• December 2018 by mark r.
  Buying the truck last summer was a fine experience. Getting my truck serviced ..... Service is a totally different experience. I bought new tires for my truck somewhere else. went to get alignment done at a good tire shop. I was told upper ball joints are bad. they showed me the play. common dodge problem. they stock ones suck. Since i had a few recalls to do I figured i would go get them done and have summit do the ball joints. I live 1 hr 45 min away from them. I received a loaner.. explained about the ball joints and the alignment. recalls were new water pump,rear tailgate , some shifter lock.. dropped of wed they called fri am. trucks done. thats quick.. i asked how the ball joints are. i was told they don't need it. I said thats odd. i was told they do from a shop and they showed me the play in it. Gregg the shop manager at summit said they would recheck sat am . they close 12pm sat.called him at 10 am he said they are fine. i drove to them to get it. pulling into the shop i notice my truck is squatting in the rear. i have air rear suspension. a dodge option on the truck. I spoke to gregg and asked about the ball joints. he printed out how they test them and how the measurement is taken. ok great. whats my measurement ?? Oh i dont know i was told.. thats great. how do you know they are ok? next the alignment.. wheres the report how good or bad was it?? oh i dont know i was told again.. thats just great. now pretty annoyed this plafce is wasting my time i go out to my truck and start it. low anti freeze light on. and my trucks air suspension is not working. it 12 noon they close and doors are locked.. I get a sales man and he finds a guy out back to add anti freeze. I ask the guy does my truck look low in the back? he said no.. I drove away for about a block turned around. diffenatly not right. I look around I see the leveling sensors rod was pulled out of its perch so one side was not filling with air. the sales man could not help. Good thing i'm pretty handy and was able to get it together. If i was not it could have been pretty ugly with one air bag not being filled properly. long story short. I will do any service from this point on at dodge in greenwich NY. thats where i bought my 2012 ram. I bought this 2016 because summit had the color I liked. the other dealers service knew what they were doing and got any issues taken care of. I will not ever go back to summit. a total waste of time. Even updated my goggle review. From 5 star buying experience down to 1 star for service
• October 2018 by Israel G.
  I was greeted promptly and courteously as soon as I walked in. Very accommodating group of sales people. Thank you for everything. Keith, Rob, Kari, and Greg.
• October 2018 by Mike G.
  This is smaller sized Chrysler dealer. They come off as pretty disorganized. On the second visit to this dealer, it took almost 3 hours to get a quote on a lease payment. I've driven a vehicles off the lot in 2 hours at similar sized dealerships. There seems to be a lack of attention to detail. A couple of the showroom vehicles literally had cobwebs on them. There's enough Jeep dealers in the area that you don't need to go to this one.
• May 2017 by Donald S.
  Best car dealership in the area, not just a car dealer but real people, helping people Adam Zinn is an incredable salesman. My daughter and I were stranded in Bratt. when my old truck broke down he made sure we had reliable transpertation until we could make a deal on a great Honda CRV. GREAT PEOPLE, GREAT CARS, GREAT FRIENDS!!
• December 2016 by Nathaniel M.
  Had a great experience working with Scott Perry and the entire staff. Anyone that has shopped for a new/used vehicle know that it can be unpleasant. I would recommend this dealership for your new or used vehicle purchase. We were able to make a fair deal on the used 2011 Ram 2500 I just purchased. Thank you.
• May 2014 by Ian G.
  I bought a brand new Jeep Grand Cherokee Diesel. Dave and the rest of the team practically bent over backwards for me. I'll admit, I wasn't the easiest customer as I insisted on a great price and skid plates and toe hook installed, but they remained courteous and professional throughout the entire deal. In the end I got my vehicle for well *below* invoice. This was not your typical car buying experience. I would definitely recommend them. I plan on buying my next car from them!