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July 2023 by Dyanna Nichols
Very rude staff, and not helping resolve issues.
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February 2022 by Janet Cimaszewski
Not a big company thus you are treated like you matter. Professional and polite. They offer almost all the same products that you would receive from a large institution, but you can talk to live persons who are friendly! Wouldn't bank with anyone else. Except another credit union.
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February 2022 by Gary
Great Credit Union Bank with a Awesome Staff they really help you an pay attention to your every detail of your Banking needs!!!
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December 2021 by Edible Brattleboro
We bank with VSECU because of their commitment to supporting our local community. The service is excellent.
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October 2021 by Imade Zen
It's a pleasure to know Mrs AMELIA MORRIS . I had a great experience trading with her. His service is top notch and I will not think twice to recommend his effort because i have successfully gotten m
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March 2021 by Pat Sheehan
From the moment we joined, we knew we'd made the right decision to become members of VSECU. We started our business with their help, got a HELOC, bought a car, sorted out finances and received the help we needed, when COVID struck, that we needed without our even asking. We have had help at nearly every turn with every challenge we've encountered financially. The service is excellent, the people we have dealt with, both in Brattleboro and beyond, has been above and beyond, when treating us like human beings, ANY bank (including supposed 'small town' banks) we've ever used/encountered. I cannot recommend VSECU enough.
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February 2021 by Liane A.
We've used VSECU for a few different loans now, and the process has NEVER gone smoothly. We know it can be done differently, because we have used other lenders many times over the years. Our current attempt to buy a house (our 5th, though this is the first through VSECU) has been looooong exercise in frustration. Communication is poor, and often comes with attitude. We won't be using them again.
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November 2020 by K Lu
Warm and welcoming to ensure that our community has access to what members need from their local bank. If they are unable to provide, they will work with you on getting you where you need to be. I <3 VSECU!
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October 2020 by Cici Haskell
I recently opened an account as I was moving into the area. They refused to accept the online transfer of funds from my bank, then held the funds hostage from 8/14 until 8/31. When I called on 8/27 to ask them to please process, they simply told me no. Zero consideration of the fact that it is MY money. As soon as the funds are available, I will withdraw them and move to another financial institution.
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December 2018 by Cece Bozetarnik
Best "bank" ever! I have been a member since 1982. They always stay on the cutting edge of technology without losing the personal touch--you can always talk with a person!
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August 2018 by David Neumeister
I needed help obtaining an auto loan with a family member. I found VSECU was the easiest bank with which to work. They undestood the need to explain the process so the co-borrower felt responsible and make the payment reasonable for a student. I would reccomend VSECU for their service and their attention to the needs of a client. Thank you.
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April 2017 by Erich Kruger
I recently took a loan out from this Brattleboro branch. The staff are very helpful and responsive. Their commercial account management is also superb. I highly recommend them.