-
December 2023 by Rosa Torres
Customer service is always amazing!
-
July 2023 by Mary ..
My boyfriend and I were shopping in this location on Saturday July 1st and we were very rudely approached by a woman cleaning the floor. She had screamed at myself and another customer while she was mopping. All she needed to do was ask us nicely to be careful walking. We are not children. Also, the wifi there at this location is absolutely horrendous and won't let you connect to their complimentary wifi either. Just a terrible experience. We were working for instacart at the time, so was extremely inconvenient to have to leave the store to check items needed. Please do better !
-
June 2023 by Sasha M.
Poor customer service and very rude staff. The vibe in this place is horrible. I am not sure how they train their employees, but wow. Its not good.
-
February 2023 by Carol
Eric the pharmacist went above and beyond to help me with an insurance issue I was having and these days that is rare. The staff at the Dorset street location is awesome!
-
December 2021 by ECO TAICHI
Excellent service with knowledgeable and friendly experts. Family friendly!
-
June 2021 by Matthew R.
The pharmacy is terrific, professional, and friendly, and they were able to work with me to get my second vaccine shot even though a scheduling error had sent me to the wrong Hannaford. I was in and out without issue
-
March 2021 by Simone W.
The manager, Brian Z. was incredibly rude and unprofessional to me. I came in and selected about $70 worth of groceries including some alcoholic margarita mix. When I handed him my ID he immediately said "no." I'm 22 years old and expressed to him that it was real. I had recently gotten a new ID and offered to show him my emails with my state government. He told he wouldn't take it anyways. I told him he could call the police to verify. He smugly still said no. The whole time he was talking extremely condescending and it was humiliating as there were several other customers and workers around. He seemed to be relishing in me getting more and more upset and ended it with "well I have the right to refuse and I'm not going to take it." I understand he was doing his job, but it didn't seem he was interested in verifying I was of age - it seemed he was on some weird power trip and was relishing in his power to veto me despite my multiple attempts to work with him to verify the validity of my ID. I decided that I could not, in good faith and with self-respect, spend my money after receiving rude treatment, so I cancelled the rest of my items. Brian then proceeded to complain (intentionally loudly so I would hear) to another customer and worker about how I wasn't going to purchase the rest of my groceries. I cried the entire ride home at how rude he was and embarrassing the experience was. It wasn't about the alcohol it was about basic human respect and customer service. He treated me like I was some sort of punk and was overall incredibly rude and unprofessional. Save me the power trip next time.
-
September 2020 by Joe K.
Do not shop at this store please. A young man was fired for defending a women who just got her purse stolen! WOW! In this world you can be fired for doing the right thing! SHAME ON YOU! I will never step foot inside this business
-
June 2020 by Diane Kerr
I have been shopping at this Hannafords for over ten years and usually it’s been a pretty good experience with helpful staff. Last week a person named Ben was checking me out. It was very strange because he never greeted me in any way and honestly never even looked up at me at all. When I said thank you all he did was nod his head. Hannafords I really think that staff should be better trained and monitored in customer service. Might not be back.
-
February 2020 by Elizabeth M.
I tried three times yesterday to send an e-card to a friend. Three times it gave me a confirmation number only to get a rejection email a minute later. I called my bank and was told that the rejection was originating from Hannaford so I called your Customer Service and was told that there was nothing wrong with their gift card department and that someone would call me back. Of course nobody did.. Hannaford lost a huge sale due to poor Customer Service as I was forced to send it in a different way.
-
December 2019 by Scott C.
The worst Hannaford's around. Stopped coming, but had to stop in tonight for necessity. They were sold out of most of the items we need. The cashier was rude, but not as rude as the horrid lady bagging our groceries (who smelled like rotten cabbage) I will make it a point to avoid this store in the future.
-
July 2019 by Thomas Stadnik
they have special products that I like.
-
April 2018 by Elizabeth R.
I like this Hannaford, it is well stocked and has everything for a thorough shopping trip. The parking is convenient. I think it could use a little pizzazz in it's curb appeal, but it is my go-to grocery store.
-
December 2017 by CC C.
This store specializes in bait and switch. They routinely use very misleading signage. Sale prices are posted prominently in front of similar, but much higher priced items. Often the sale items are not in stock --even on the first day of a major sale. Incredibly rude staff. There are lots of far better places to get groceries in the area!
