-
April 2025 by Steve Newman
Love the Williston, VT store. The merch is well organized and it was easy to find what I needed. The staff is great, very helpful and knowledgeable. Will be back!
-
April 2025 by Ron Master
The staff was great to deal with .love that place.
-
February 2025 by J L
I love this company and I love their product. It’s always so cool to receive boots, shoes and gear that feel like they were made just for you. The personal touch of an inspector or a craftsman’s handwriting proudly
proclaiming that they toiled and stitched to make this product special just for you is the reason why I keep coming back. I recently purchased these men’s moc boots and was thrilled with the fit and functionality. So thrilled, I purchased two additional pairs in different colors and this time it was depressing. I feel like I received pre-worn, used hand-me-downs. There were scratches, broken stitches, one pair looked like a bird had pooped on the laces. There wasn’t that special tag from the craftsperson that I’ve grown to expect and love. There was a slip in the box that said to call a phone number for a quicker return service, which I called. Although the representative was nice, there was no offer to replace, re-order or to give the company another chance to make it right. It was basically “drop the box off at UPS“. I’m a busy single father and have kids to take care of and my off time is at a premium so no time to spare to drop off defective boxes and products at UPS. I asked for pick up at my home. I’ve taped the return label to the box and now, with some luck, they will be picked up at a decent hour while I’m away at work. I’m not thrilled with leaving a box that says L.L. Bean at the front of my garage for 10 hours, but if that’s what it takes to spend more time with my kids, that’s what I’m going to do. Again, I love the product, but please do better. I love these boots and would love to have identical products delivered to me, but that is not an option that L.L. Bean has offered me, nor should I have to plead for replacements. This is very off-brand service and quality for such a storied company. I think we may have reached the end of a beautiful relationship.
-
December 2024 by Emlen Evans
Well trained in Pleasant staff a very nice change from so many other places these days
-
December 2024 by Jeff
Giggitty it is a nice store .Shop lightly they be expensive
-
May 2024 by Melissa Picard
I visited this store today buy a pair of hiking shoes. I was quickly welcomed to the store by Eli who helped me find a pair that I like. Eli was very professional and helpful. Overall it was a good experience. They have a nice selection of quality shoes. I bought some Hokas.
-
May 2024 by Molly Atkins
Love my new sneakers!
-
March 2024 by Rilda Corriveau
We cannot say enough about the quality of the products we have purchased at LLBean. The time we spend in the outdoors is much better because we are properly prepared with the great products we have found in this store.
-
February 2024 by Dana Basiliere
A goto place for clothing and sports goods. I recommend waiting for the sales.
-
January 2024 by John Taylor
This is a really nice store with easy parking and nice staff. This particular visit was a quick one and then we only went in to get custom shoelaces made, one of the circle Services they provide.
-
January 2024 by Rick Wackernagel
Friendly, helpful staff. Good selection of good quality goods.
-
January 2024 by Jay S.
Helpful staff, easy checkout, easy returns and exchanges. Easy experience overall.
-
November 2023 by Jeffrey Koch
Clean store with helpful staff. All I can ask for.
-
November 2023 by Joshua Dandrea
I was really shocked by the lack of assistance and the rude service I received today. It
-
November 2023 by patrick pelchat
Outdoor paradise!
