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April 2023 by Symon B.
Yeah NBT does NOT exchange foreign cash of any kind. If your a customer they will send it out I was told. Then I'd have to wait for however long to get my cash back... UHM NO THANKS
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March 2023 by C T Freeman
Very friendly and professional customer service. My first choice for personal and business needs.
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September 2022 by Rory OConnor
This bank nbt stands for NOTHING BUT THIEVESworst bank ever! Overdraft 5 cents they will charge you $30 and $5 a day after that. I'm disabled and on social security. This company has stolen so much money from me not to mention the worst online experience and an app that crashes all the time. I'm so glad this is my last month with this bank. Do not use them go to td or m@t
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February 2022 by Andrew Mangin
Used to be a great local bank, but as they've expanded, their customer service has gotten atrocious. High ATM fees, delaying check deposits to create overdrafts out of thin air. They fired the entire staff a few years ago and now the employee turnover is insane. No one stays for more than a few months. This corporation deserves a Fight Club ending.
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January 2022 by Dyler Mang
Used to be a great local bank, but as they've expanded, their customer service has gotten atrocious. High ATM fees, delaying check deposits to create overdrafts out of thin air. They fired the entire staff a few years ago and now the employee turnover is insane. No one stays for more than a few months. This corporation deserves a Fight Club ending.
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July 2021 by Donna Piper
Very accommodate
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November 2020 by Thomas W. P. Slatin
The customer service here is outstanding! I stopped by this morning to cash a months worth of paychecks, and the staff went above and beyond to help me. I couldn't be happier with the professionalism and kindness of the staff!
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November 2020 by Thomas Slatin
The customer service here is outstanding! I stopped by this morning to cash a months worth of paychecks, and the staff went above and beyond to help me. I couldn't be happier with the professionalism and kindness of the staff!
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October 2020 by Jeffrey R
They will change cash to coin for free and you dont need an account.
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
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April 2020 by SaltyKaiote
Extremely racist and unfair treatment to one of my friends. I DO NOT recommend this bank at all.
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January 2020 by Jeffrey Riehle
They will change cash to coin for free and you dont need an account.
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January 2020 by Jeffrey R.
Nice teller they were able to change dollar to coin for free without an account so that's cool.
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January 2020 by Hiya_ Kaia
Extremely racist and unfair treatment to one of my friends. I DO NOT recommend this bank at all.
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October 2019 by Becky C.
Person I talked to was very nice but if you are looking for a place to exchange currency, don't bother unless you have an account with them.
