Outdoor Gear Exchange (OGE), situated on Church Street in Burlington, Vermont, is dedicated to providing exceptional gear at great prices for outdoor enthusiasts. With over 20 years of experience in the outdoor industry, OGE offers a wide range of products for activities such as camping, hiking, biking, skiing, and rock climbing, along with a fantastic selection of footwear and apparel. Customers have praised the store for its impressive inventory and friendly atmosphere, making it a fun place to explore. The customer service at OGE receives high marks, with staff members like Ellen and Oliver being highlighted for their helpfulness and expertise. Ellen's engaging personality and generous service made a significant impact on one customer's experience, while Oliver provided personalized attention to another, helping them find ski boots after foot surgery. The bike department also earned accolades for their quick and efficient service, particularly during busy times, ensuring customers leave with their equipment ready for adventures. Though some items may be on the pricier side, customers acknowledge that quality comes at a cost. Overall, OGE is recognized as a welcoming destination for anyone looking to enjoy the great outdoors in Vermont.
Great gear store with lots of options in the used section downstairs, prices are pretty good. There’s a very cute dog with and employee badge which I enjoy seeing while I’m there
June 2025
Ellen helped me today, and she greatly improved my experience, if it wasn't for her, I wouldn't be writing a review in the first place, between the jokes she made and being very generous, she was the best customer service employee ever.
June 2025
Staff was so kind and went out of their way to help us with our bikes
