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November 2023 by Asad Javed
Decent vinyl collection with lots of UO exclusives. Super easy returns, great staff
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November 2023 by Montserrat Fermin
Nice store
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August 2023 by Kaiya Jewel
did not answer phone hung up
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July 2023 by Kevin D.
Amazing staff, friendly and great customer service with enticing visual displays. Thanks!
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April 2023 by Bones Jones (CowSoap)
Probably the most stylish clothing store in Burlington
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April 2023 by Harrison Whittaker
Really cool location in downtown Burlington
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October 2022 by Linda P.
I have been to this store a few times. I would say that they have a good selection for clothes and other items. I always dread going in though due to the staff. They usually will follow you around or just not talk to you at all. Not welcoming whatsoever. I went there yesterday and the girl who checked me out was very sweet. Every other time has been not so great though.
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July 2022 by Jun Simons
I like the selection at this store compared to others in my area, and the sale rack had some good stuff.Contrary to some other reviews the staff seemed nice. I went close to closing time so it wasnt busy inside.
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July 2022 by Whit Butnor
Very nice affordable clothing for all sizes.
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June 2022 by Kayden Sicotte
Had a very nice selection and Is well kept
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February 2022 by Arts Riot
I have had a fantastic experience in this store every time I come in, everyone is so helpful especially the male cashier who’s name I believe was Samuel, and that other blonde girl who was at the counter was also very friendly. The clothing is on trend and the famous TikTok corset was actually in stock! I’m definitely come back here again and again
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December 2021 by Jaden Young
I always leave feeling extremely uncomfortable. The workers are very rude. I go shopping with my sister at this specific urban outfitters and every time we go we are constantly being followed and glared at. I noticed when my sister and I were going into the dressing rooms the workers asked us to put our bags by the counter and I saw one of the workers look through my sisters bag without permission when she was trying on her clothes. They have done this numerous times before.
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August 2021 by Delaney Ayer
Workers are very rude and provide awful customer service. They follow you around the store and watch you while you shop. I was hoping to exchange a $30 tank top because it had a hole in it, and they wouldn’t even let me exchange it.
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May 2021 by Emma Rich
Workers are extremely rude and provide zero customer service. Every time I shop there, they follow my friends and I around the store, we always leave feeling extremely uncomfortable. The workers have assumed we were going to take accessories to the dressing rooms and asked us to leave our bags multiple times while they asked no one else. While my friend put her bag down, I saw one of the workers looking through her bag without permission. Overall there service is terrible, I do not recommend shopping here.
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May 2021 by Amber Rich
Despite spending thousands of dollars at the store when my daughters go shopping there with their friends the workers are extremely rude to them. They follow them around and make them leave their bags outside the dressing rooms. One even searched through their bag without permission. I should’ve filed a complaint. And then when the girls actually need help getting a shirt down the workers just stare at them with blank expressions. This is the worst lack of customer service I’ve ever experienced. The owner should be concerned.