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February 2024 by MARCY Soutiere
I have gone to this place for a few years now and they have such kind courteous staff here. They are always trying to look for the best prices for you. Definitely check their deals out as well buy 3 get one free deal. I will be back for sure.
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February 2024 by Sarmad Abdulrazak
The staff on the customer service was great besides one of the mechanic Guys was Behind the Counter making everything difficultI Bring my vehicle to VIP Tires and Service was need all 2 bolts broken inside Rear shocks bracket And they estimate me of $164 And I drop off the vehicle supposed to be get done. & I was happy but sadly later on I get call in an hour And the guy said oh your car will take more time and cost will be over $480+ taxEverybody should be careful in my experience I don’t recommend this place No trust
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February 2024 by Joshua Tweet
The Staff was Friendly and Helpful, they were in the middle of something and took the time to greet us when we came in. They were knowledgeable with Tires, Helped us shoe up our car for winter. Now driving with full confidence on the winter roads.Thanks Thomas and Daniel you guys were a delight to interact with!
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February 2024 by Maureen Griffith
Service was quick. Convenient. The only one thing that I did not like is there was only one brand of tire, which website shows way more to choose from.
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February 2024 by Jillian Conner
Easy scheduling, pleasant staff, and technicians, they even brought me into the shop to go over their concerns with me. I felt it was a bit pricey for an oil change, but I would go back.
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February 2024 by Rose S. Nixon
When I got my snow tires put on this year, the crew at VIP was helpful and not pushy when it came to discussing maintenance! I also witnessed them help out many other clients with efficiency and care.
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February 2024 by Alex Colletta
Staff was fast, kind and effective. I’d recommend VIP for any basic auto care needs. I came for an oil change and was in and out quickly.
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February 2024 by Anthony Downs
VIP changed my O2 sensors very quickly and told me lots of great information about my car that other mechanics didn't know. Definitely will bring my car here more in the future.
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February 2024 by Trainer Thompson
Great service!
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February 2024 by Zach Kirby
Got me in right away for a tire change. Quick and friendly staff. Highly recommend them.
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February 2024 by Bridget Ahrens
Very glad to have discovered this friendly, helpful auto repair shop. When my headlight went out on a Friday night, I was able to get it fixed quickly, at a reasonable price, on a weekend! I liked their messaging system to keep in touch as I waited remotely for the car, and noticed how comfortable their waiting area was for those who waited on site. (Free coffee and wifi)
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February 2024 by Anna Kreitzer
Had such a great experience at VIP tires in Burlington. Came in for an oil change and state inspection - was able to be seen right away, and the guys working were super helpful. They were even able to save me money, which is not a common experience for me from a car service place. Very happy with the experience and will definitely be back!
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February 2024 by Christina LiPuma
UPDATE: I initially rated 3/5 but went again this time for an oil change and a tire rotation. The scheduling process went smoothly and they were very friendly. Got my service done quickly. The man at the front desk spent extra time with me helping me understand my cars maintenance needs. I suspect what happened last time was not the norm so I’ve updated my rating.The people here were nice but DONT BE FOOLED just because it lets you schedule online DOESNT MEAN YOU HAVE AN APPOINTMENT. I showed up and they were like "you don't have an appointment", despite me having a confirmation email. They then said "oh we tried to call you, the website lets you schedule any time and we call you if it isnt an available slot" I confirmed that they had the correct number and showed them my call log (no missed calls from them) and they said "oh we must have misdialed". Long story short, call and confirm, dont schedule through the website.
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February 2024 by willierides
Despite being obviously very busy, ALL staff was VERY courteous and took great care of us. We had a screw in our tire that needed to be repaired. We were in town from out of state and left VIP feeling like there are good people in the world!
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February 2024 by Aiden Coli
Went in for just an oil change and ended up getting a lot more than that, but nothing I didn’t need. The staff were very nice and helpful, and while I wasn’t expecting to pay another $600 in maintenance, they were clearly being honest, just trying to do their best for my car’s needs. This store operates on honesty and integrity and, as someone who doesn’t know anything about cars, my wallet and I appreciate it!
