Aubuchon Hardware is a family-owned hardware store chain with over 100 locations across New England and upstate New York. Founded in 1908, the stores offer convenient services like free assembly and buy online pick up in store. Customers praise the knowledgeable and friendly staff, including Nicole T., Kaitlyn, Darion, and Nicole Whitmore, who provide excellent customer service and help customers find the right products for their needs. The shop cats are also a highlight for many visitors. While the corporate policy of asking customers if they were "wowed" by the service has been criticized, Aubuchon Hardware is generally regarded as a great hardware store with a wide selection and helpful staff.
Great service at this store. Kaitlin answered all my questions promptly and accurately, she was very knowledgeable about the matter and a great person to talk to. “Thanks Kaitlin”
June 2026
Had about anything you would be looking for and at great prices. Very clean and organized inside.
May 2026
Nicole was so helpful! Great example of good customer service!
