Kinney Drugs is a full-service pharmacy and hometown store offering health care, hygiene supplies, magazines, and candy. The staff is generally described as very helpful and knowledgeable, with many customers reporting great treatment over long periods. While some note that service can sometimes take a little longer than expected, others find the experience positive overall. However, a few reviews mention that some older attendants can be defensive, not very open, and reluctant to explain things, suggesting a need for more efficient and subtle customer service.