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October 2023 by Mike Maloney
Was in the area on a fishing trip when a seal blew on one of my oil bath wheel hubs on my boat trailer. Came to this shop on a recommendation. Extremely friendly, helpful and knowledgeable. Got my bearing converted so I could make the 5 hour trip home, which I did with no issues. Reasonable price. If you live in the area, I would highly recommend these guys. Came through clutch for me.Service: General repairs & maintenance
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October 2023 by Damon Straw
Great people great customer service. Have 4 trucks on the road Wouldn't take them any place else!!!
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July 2023 by Donald Eckley
The best of the best...excellent mechanics, very fair pricing, and work completed professionally
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July 2023 by Tom D.
The biggest rip off and the ugliest employees I ve encountered in a long timeGirlfriend had to go to emergency room. Got stopped and towed for no insurance She was told to go to towing company with proof of insuranance and take carShe is on crutches and homeless The B in the office started with an attitudesaid she wanted money and was a general POS I asked for the ownerwho also had an attitude would talk reasonably and basically said he could charge whatever he wanted Talked to me like I owed him somethingTold him girlfriend was on crutches was homeless and could afford not lose her car right now He didnt care Was just a MONEY PIG She could walk for all he caredPeople like this should notg be getting local and county towing accountIt is our tax money and they are not the type of people I want to supportWe can find a more decent companyTOM DENEEN
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June 2023 by Marcia Weinreber
I wish I could add exclamation points with the 5 star rating I’m giving! My RAV was locked, keys unavailable. Through my Allstate Roadside service Kai from R&D arrived with 20 minutes from the time he was called!!! Kai was very friendly, and my state of panic diminished immediately! AND, it’s a Holiday weekend!!! Thank you, Kai!!!!
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June 2023 by Nicholas M.
Been going here for years. It's a place that strives on customer service. You can always trust their opinions and their work. They stand behind everything they do. Wouldn't even think of going anywhere else.
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June 2023 by G Judson S.
R & D is wonderful. The owners and the staff are honest and friendly. I know nothing about cars, but with these guys in my corner, I don't have to. They are always ready to discuss your options and I trust their recommendations on what to do always. I don't even live in state any more, but I try to get to these guys for what work my car needs.
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April 2023 by Steven Root
Excellent service, honest people. Best in vehicle care.
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February 2023 by Christine Miller
Experienced, fair, and honest! You just don’t see that very often anymore. Im so glad I have them near me.Service: General repairs & maintenance
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February 2023 by Gregory Lehoisky
Great customer service some of the nicest group of people I have ever dealt with. Best price on tires and service. Highly recommended..
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February 2023 by PETER REDFIELD
I had a towing done with these guys and the guy damaged the frame of my car while unloading it from the tow truck. I asked in concern with the tower if that's normal and he was rude and told me to call the garage. I called the garage and reached the owner and he told me, "you shouldn't of crashed it in the ditch". How rude and careless can you really be to your customer.Service: Car towing
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January 2023 by Peter R.
I had a towing done with these guys after slipping off the road when it was a morning with really bad black ice. When the tower was unloading my truck at the auto body shop he ended up damaging my frame more and I was a bit concerned. So when I asked if that was normal he said, "no", and directed me to call the garage he came from. When I called I reached one of the owners and the only thing they had to say was, " well you shouldn't of went in the ditch". Now I found the way they handled that rude and careless enough to mention a bad review atleast. Also again, there was black ice which alot of people can slip out on there bud. Actually one of the officers was dispatched for another person slipping out while confirming I had someone coming to tow me. Which unfortunately was you guys, who I will never call again.
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January 2023 by Julie E.
Love Rich and Dan. They work very hard to give the best services. Always treat us right.
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January 2023 by tim cleary
Friendly, knowledgeable, and skilled folks! It's the go-to auto repair and maintenance in the Castleton area!
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January 2023 by Gregory Werner
My daughter was driving from downstate NY to UVM on a Sunday of thanksgiving weekend when she started to have problems with her car. She pulled over at a gas station in Fairhaven VT and we determined she could not drive her car. She asked the person at the gas station the best mechanic around and without hesitation they said R&D Automotive. There was no choice but to call them. They had a 24 hour service number. Had a flat bed tow truck there in 15 minutes (on a Sunday). The tow operator was professional and courteous. I was on the phone with them Monday morning and they said they would look over the car and get back to me. (They said they were pretty busy because of the holiday weekend). Early afternoon I got a call back with a very reasonable estimate. ( I was worried about being taken advantage of because I was 4 hours away). I gave them approval and they ordered the parts needed and said it would be ready Tuesday. Tuesday morning I get a call the car was done and they went the extra step to inspect the rest of the car to make sure it was good to go. The price was amazing, the service was amazing, the communication was beyond amazing. Thank you for making a bad situation turn into a positive experience.Service: General repairs & maintenance