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February 2024 by Nick M.
Garry was a complete jerk. He gave me a hard time for using my dads card and I ended up needing to switch my card which was a complete hassle but the woman at the service desk was super helpful and that's the only reason I feel ok with giving one star. I ordered food and it was ready and he made me go get a refund and waste the food. Even Garry's manager said "that was a dick move". After he was scolded he came over and gave a sarcastic apology and said "it's my job to be a jerk". It is not. Terrible service from Garry.
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February 2024 by Frances G.
horrible service, got kicked out when we had a valid membership and gary told them to not make our food and took the already made food away.
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February 2024 by Real Reviews T.
costco vitarain zero is disgusting and you all should be ashamed. And no sugar? come on man we need sugar in the dang vitamin Watar. if I were a diabetic, the gas station around the corner would get more attention than Costco, because they have my sugar sugar haha like the song? I mean the vitamin water that gas station has it is the real deal so personally they get my fineee-looking money instead of Costco. when I'm in glycemic shock I need my sugary vitamin water come on guys do better.
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December 2023 by Santana C.
this was the worst trip to Costco I've ever had. Every time I come I'm overwhelmed and everyone is MEAN. this Costco for some reason is SO weird, because EVERY EMPLOYEE is miserable and rude. this is not a hard job. I have absolutely no idea how this phenomenon is possible, but it seems like EVERYONE was rude to me and my family, rolling their eyes when we were trying to buy a gift membership, and whispering under their breath. there was a young girl about my age late 20s across from the self check out register and she yelled at us to move and made everyone super uncomfortable and it was so weird how she hissed to her coworkers about us when we were right there. this was the weirdest effing experience I've had at this Costco, and I'm never going again, I've heard the employees get great benefits and pay so I have NO IDEA why everyone here seems to be so extremely miserable. anyway, that's my review
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December 2023 by Joanne Breault
Awesome staff and very knowledgeable.
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November 2023 by Dinah F.
Blown away by their pharmacy prompt and friendly service. I am from Florida and will be in the area for a few months and yet they take care of my medication refills well.
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July 2023 by Sandee L.
The only Costco in Vermont brings it with so many local goodies including maple syrup and Cabot cheese products! They also have a gas station.
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May 2023 by Thomas Isabelle
Knowledgeable, Professional and Friendly staff! I asked the pharmacist questions about the differences with various multivitamins. Rather than giving me a generic, scripted answer, took the time to come with me into the product isles to have a conversation. He reviewed my needs and answered all my questions about the specific ingredients and efficacy. Very helpful! This is what Customer Service should look like always.
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March 2023 by Babette C.
we love costco and were so excited when they began carrying the polar seltzer, now we are really upset they are no longer carrying it, can someone have them put it back on their list especially in vermont
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February 2023 by D. N.
The pharmacy is OUTSTANDING!!!! Well staffed, well trained, friendly and quick! As a new customer with new insurance, I had a slew of questions. Each question was answered clearly and with respect. Plus, THEY offered a way for me to save money!!Overall, I found most items to be priced the same as typical grocery or discount department stores despite using a ton of plastic to bind two or more products together. I will likely not shop here.
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December 2022 by Bailee P.
I love Costco more than anything. It is my highlight of the week. I went to get a rotisserie chicken for my mom. I came back with the best one I saw but she disagreed and wanted a better one. As I approached the counter the man behind asked if I was putting the chicken back. I answered honestly and he told me he would take it. He followed that up with dropped it right in the trash. IN THE TRASH!! A perfectly good chicken!! They have seals on the packaging to know if anyone messed with it and he didn't check that at all. It was the most insane thing that has ever happened in front of my eyes. I picked up a new chicken and told my mom I would never be doing that again because of the situation. I'm sure this is protocol but wow. They need to change that policy asap.
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December 2022 by G ..
This Costco is smaller than other Costcos I've been to. The parking lot is a bit hectic (and it's a smaller lot compared to other Costcos too.) This is the only Costco in Vermont, so it's kind of surprising it's not bigger. They have electronics but I didn't notice anything like gaming consoles, just lots of TVs and laptops. Frozen foods (they seem to have more frozen breakfast foods than frozen dinner meals), household products, clothing, several aisles of pantry items, beer and wine section, a bakery with some nice looking baked goods... They do have self checkout, but the register area was chaotic. Not every register was operational. Long lines, front of store between granola bars and registers was just people standing around with carts waiting, even at self checkout. In fact, the self checkout line was longest, going back a ways into the aisles. The register crowd makes navigating the store a bit slower towards the front near snacks, medicines and personal care products, laundry products, and clothing. And maybe it's just me, but the snack aisles also seem narrower than not only other Costco I've been to, but narrower than all the other aisles in this store. And they're some of the busiest aisles! The prices are good, I didn't check out the pharmacy or the gas area - though the gas area seemed chaotic and really added stress to the parking lot. This Costco isn't the best I've been to, but it isn't bad. Seeing as it's the only one in the state, I'd say it's worth going for the deals.
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June 2022 by Walt L.
Love shopping here. Great meat, chicken and pork. Today I picked up seltzers, sodas and appetizers for a party ! Great prices
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March 2022 by Bill W.
Great place to shop, but this one has strange hours for gas. They close around noon and reopen at 6:00 PM. Very inconvenient if you want to fill up and shop during the same trip
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October 2021 by Kayothia F.
My mom and I went to Costco just to buy a few things we went to the meat department looking at Kirkland brand of boneless chicken breast to select a decent package of chicken. As my mom and I were looking down at the packages of chicken an employee from the meat department by the name of John came by flipping some of the chicken packages over and tossed two of the chicken packages where mom and I was looking down at the time. My mom and I looked at him for a moment while he walked back to the meat department and he didn't even look back at us to apologise for tossing the meat package where we were because it startled my mom. The employee was so nonchalant about the situation that it didn't phase him because he walked away apparently to get more meat products to display near us. John came back to pack some more meat and there was another lady there looking at meat near us and he said excuse me ma'am to the other lady while arranging the meat, but didn't say excuse me to us when tossing the chicken package. I made a comment to John that he was inconsiderate when he tossed the meat package near us while we were looking at the chicken breasts as I demonstrated to John how he tossed the chicken breast package near us... he stated to me that "I overly exaggerated" the issue. I told him he could at least apologise to my mom, but he wasn't hearing me. Plus, when he said I was over exaggerating the situation a tad bit that means he was aware what he was doing, but he could of just said excuse me for a moment while I rearrange the chicken packages. However, John wasn't hearing it maybe he didn't feel that he needed to apologise to a women of color. All I'm asking for is that you respect one another.
