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February 2024 by Nick M.
Garry was a complete jerk. He gave me a hard time for using my dads card and I ended up needing to switch my card which was a complete hassle but the woman at the service desk was super helpful and that's the only reason I feel ok with giving one star. I ordered food and it was ready and he made me go get a refund and waste the food. Even Garry's manager said "that was a dick move". After he was scolded he came over and gave a sarcastic apology and said "it's my job to be a jerk". It is not. Terrible service from Garry.
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February 2024 by Frances G.
horrible service, got kicked out when we had a valid membership and gary told them to not make our food and took the already made food away.
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February 2024 by Jackie D
99% of the time I’ve shopped at Costco, I’ve been happy. The last time I was there the cashier declared it was a rule that my mom (the owner of the membership) was only allowed one transaction. We told her we’d never been subjected to this rule. My mom often buys things for her church on a separate receipt so she can get reimbursed. I regularly do the same so I can get reimbursed by my employer. Cashier claims this has always been the rule and would not bend. (I should have left at that point without purchasing anything.) Since this experience, a coworker has gone and been able to do multiple transactions on multiple occasions with no issue, so I feel like it might have been the cashier we had. They either need to enforce these rules with everyone, if they’re real, or get rid of them. I know you want me to spend $60 on a membership but now I don’t want to spend ANY money there at all!
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February 2024 by Christeal R
We belong to Sam’s Club, Bjs Wholesale and Costco.Costco, regrettably, provides the worst experience overall. This is not limited to just the Vermont location, however, it is especially pronounced here.Parking is awful no matter what time you visit. Checking of membership cards creates a backup at the door. New items placed just inside the door create a further backup.The selection is good and we usually buy more than we intended.Employees working in the clothing area seem to be universally angry at their plight which is refolding clothes. I once pulled out a box of clothing from beneath the display to find my size and I was brusquely admonished by an employee as if I were a 5-year old pulling stock off the shelves. I was embarrassed and belittled. The employee skitted about me the rest of my time in the clothing area to be sure I didn’t commit another infraction. Maybe a different approach might be, “what are you looking for, I’d like to help you”.Check out feels like pure chaos. We avoid the self checkouts because there is inevitably a problem and we are shuffled off to a cashier line.The cashiers always seem annoyed with you for reasons unknown. During our last visit we presented our annual rewards voucher which really did not go over well. Then we told the cashier that we actually had two!As a side note, Costco, let’s not pretend that send a paper rewards voucher is anything more than it really is; a hopeful attempt that customers lose/forget to use and that you never have to honor the voucher. Oh and, can’t use your voucher at self checkout.My spouse and I agree that the overall feeling after leaving Costco is that we are thrives who should be honored that Costco allowed us to let them hold a few thousand of our dollars.If you have never shopped at Sam’s Club, try it. Compared to Costco, Sam’s makes us feel like honored guests.
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February 2024 by laura murphy
The vision center offers professional, courteous and well trained staff. I was very impressed with them and very pleased with their customer service.
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February 2024 by Tim Wills
It's Costco. Still hard to mess up.
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February 2024 by Adrian Drummond
Good Costco. Always busy because it's the only one nearby. But, decent selection.
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February 2024 by Monika Rivero
Please strategize when you come to Costco or you will lose hours of your life and hundreds of dollars. Avoid end caps, go straight to the rotisserie chicken, circle to paper goods, frozen section along the wall, toothpaste, get out.Make the most of your membership with the tire department and pharmacy.
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February 2024 by Claudette Desmarais
I love the variety of our Colchester Costco and the cleanliness of the store!
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February 2024 by C Zx
We were this morning at your audio and optical departments and we would like you to convey our appreciation and thanks to the ladies, Beth and Heather for their assistance. They give an excellent service with competence, tact, and patience. It's always a pleasure to visit Costco, all the employees are nice and cooperative. Thank you. Odile & Claude Cukier ?
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February 2024 by Real Reviews T.
costco vitarain zero is disgusting and you all should be ashamed. And no sugar? come on man we need sugar in the dang vitamin Watar. if I were a diabetic, the gas station around the corner would get more attention than Costco, because they have my sugar sugar haha like the song? I mean the vitamin water that gas station has it is the real deal so personally they get my fineee-looking money instead of Costco. when I'm in glycemic shock I need my sugary vitamin water come on guys do better.
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February 2024 by NJ AZ
They have a variety of thing also halal meat ? a big parking space and close to the highway
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February 2024 by mark kos
Too busy when we went there.
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February 2024 by Sabba Tahun
Friday evening is a great time to shop at Costco. Easy parking and no waiting at gas station, membership/return counter, or checkout. And this Friday, everyone was in a good mood. Both shoppers and Costco workers were gracious, joking, and just genuinely in good spirits. Now, if they would just stock eclipse glasses ...
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February 2024 by A M
It's a Costco ?Good service at the tire center. Lines move quickly. No complaints!