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April 2024 by Urvika Patel
Went in the other week, and still thinking about the experience. My partner and I were on the lookout for paneer but couldn’t locate it, so we approached the Deli staff. We were met with lack of acknowledgment from the girl behind the counter for the first 5 minutes. After finally getting her attention and asking about paneer availability, saying she would check with the manager. However, instead of going back to inquire, she spent several minutes on phone, returning to us she simply stated that they didn’t have any paneer without actually checking it.As a person of colour and a gay person, it only happens on rare occasion and i am familiar when i am being treated differently.
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April 2024 by Yankee 137
Not a great store. Chronically understaffed means checkout lines are very long. Office usually CLOSED. I've caught them selling things like expired bacon, reported it and nothing gets done.Added a photo on April 10 of deli sandwiches for sale (sell by 4/12)- note all the meat is a pestilent gray.
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April 2024 by Mary Cain
Here's a few ideas that would help grocery shoppers.√ Have more more handicapped parking spaces.√ Have smaller carts for those of us who are single and who have mobility issues that make it difficult to maneuver the larger carts.√ Have more employees on the floor to assist shoppers.✓ Pick up the ☎️?before 20 rings at customer service. All this while you're in the store trying to find one of the staff to talk to.✓ Organize the 50% bakery items so you can actually see them. ?? It's two days after Easter and you're trying to sell the cakes at the same price as before the holiday.✓ Train customer service to defer to a manager when there is a ServSafe violation told to them. The clerk acted like it was no big deal. Shame on her.I think the customer service rep was overwhelmed. The person before me getting lottery tickets the clerk said "oh did I give you the ticket back? Did I give you both tickets? " And she put somebody on hold on the answering on telephone ? . By the time I got her attention, she couldn't even remember if I had given her the money or she had given me my ticket.✓ Why is it important for you to have to ask individuals for their telephone number? As a single person,I don't want the whole world to know my telephone number. Why is it you haven't issued a system where that isn't necessary?✓ By the way, an observant grocery store cashier didn't happen to notice that I had bags right in front of her in my cart.✓ What's wrong with this picture? If you can't see it already, the case is missing a a complete door ! The cooler and the contents in it we're not ServSafe. The contents should have been removed and the display case should have been down until it was repaired to the correct temperature.I got to be honest, this never happens at Trader Joe's.I think honestly it was one of those cases of Alexander the Terrible, No Good, Very Bad, day experiences.
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March 2024 by Jerry Gonyea
Unique store all over the other stores they have some things that you can't find in the other stores go in and you'll be amazed
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February 2024 by Tony Stanley
All the groceries you want.
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December 2023 by Shawn Murphy
I've been sold curdled milk by them 3 times. They seem unable to keep their fridges at a safe temp
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November 2023 by Brendan Maher
I prefer Shaw's over any other store in the area. My only gripe is that the bill racks up quickly. All in all though, they've got just about everything you may need and the staff are very pleasant.
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September 2023 by Hassaan Afzel
If I could rate it lower, I would. Worst experience hands down. Crabby old woman as the cashier doesn’t even bother to ask if I want bags for all the groceries I just bought, watches me as I put it into the bags. I thought this was a cashier’s job? I don’t know. Very strange experience to watch strangers and the cashiers watching you bag your own groceries for a good 2-3 minutes. Never does she offer help. The array of products here are good, but I couldn’t even find good undamaged produce and everything is high price, low quality.Definitely sticking to City Market or TraderJoe’s. They treat customers a lot better with better products, too.
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August 2023 by Fast And Furious
The shaw's grocery store is down right unaffordable right as soon as you enter the store! It's way too expensive for anyone who is on State assistance (EBT Food Stamps) I only get $192.00 a month and my 01st trip to Shaw's was terrible because of the markups that they have been putting on their inventory! I can't afford to get my groceries from that shaw's supermarket in Colchester vermont anymore after my 01st trip there a week or so ago. Sorry shaw's supermarket in Colchester but it's true and you guys know that for a fact but some people just can't help but too go to your store because of a variety of reasons. I'm Disabled but I have people who will give me Rides too other stores but unfortunately there are people who don't have that kind of friends who will do that for them. Until you guys lower your prices and not make an extra $5.00 on a $1.50 piece of meat, you won't be seeing me again at your grocery store. You guys are taking advantage of a lot of people because of their situation on the pandemic and then take every last cent from them in order to feed their children and you guys should be ashamed of yourselves for doing what you guys are doing!
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July 2023 by Dave Schramm
There are never enough cash registers open.The deli is very good.
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June 2023 by Angela Allard
Great place to shop. Try the peanut butter cake. You will thank me
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June 2023 by Joshua Neilson
It's pretty good for a grocery store. They have that dinosaur kale I like, not just curly kale like most of the others. Of course, parking aplenty. Staffed by local H.S. kids, who I've known forever, so I can't say anything too bad about them, but then again, they know me, so... they're probably extra nice. I like the salt & vinegar wings. Mmmmm. I only rarely eat any while shopping.
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June 2023 by Mike Switzer
My wife and I enjoy shopping at Shaws. It is truly a Super Market: selection, prices, store cleanience and staff friendliness.and selection and prices. We wish that there was a Shaws closer to St.Albans, VT.
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April 2023 by Tatiana Santa Lucia
Shaw’s overall is good, but the sushi maker needs a lesson on how a ripe avocado looks and feels like. I’m from South Florida, so I’ll give you a lesson! If the fruit has some give to it when you squeeze it, then it’s ripe! If the fruit is rubber or hard as a rock, then it’s not ripe enough for eating or in sushi. It’s disgusting!
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April 2023 by Maya M
In the dozens of times that I have shopped here, not one single employee (besides cashier) has said hello or even acknowledged my presence. It’s really very strange. Some even rudely cut in front of customers to do what they need to do. The lady in the deli is always nice when I approach her though. The store does have a large selection, but it’s so overpriced in comparison to other stores.
