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March 2024 by Kathleen Thomas
I live in apt building , my apt # is clearly on my address, All packages are left 4 doors down or at bottom of stairs , Not Good because some packages are Medical supplies , Have reported this before but continues to happen ,
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February 2024 by Laurie Pelcher
Please for gods sake just answer your phone. I can never get anyone to pick up that phone. The post office is 13 miles from my house and I just have a question
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December 2023 by Cassandra Smyers
Fabulous employee who moves extremely fast and is a rapper. He was very good with the elderly English language learner that was next to me during service. He was able to serve three people at a time with each one of us feeling served and special.
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August 2023 by Larkin Cunningham
They do not answer the phone. They are currently not delivering packages. I attempted to pick up a package that has been "waiting for delivery scan" for six days now, and was told I cannot. I understand they are having staffing issues but this is ridiculous.Also, for the last year and a half, we consistently receive mail in our mailbox that belongs to our neighbors. I assume they probably receive mail that is addressed to us.
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August 2023 by Karen Dutil
No mail for days at a time. Not sure why they feel they know what is "important" enough to get delivered. If you have no help, perhaps you could let the residents know so we can find better ways to have our items shipped. Like horse and buggy.
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August 2023 by Samuel Sansone
Colchester post office has a hard time delivering packages on time. Several times the packages are very late, forgotten and when I go to the actual post office all they say is to be patient. I understand sometimes a package can get lost but when it happens every time, It’s very frustrating. The staff are friendly. But when it’s their problem your packages are continuously late/days late they don’t every give you answers. They just say be patient. They need to do their job better.
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August 2023 by Jeff S
There is nobody to deliver the mail. Asked the guy to go and look and he said “it’s just a massive pile of stuff” and wasn’t willing to even look. So you can’t even stop and pick it up.Edit: I stopped in again and explained the urgency of getting my package and a supervisor did go into the back and find it for me. The few people in there are really trying to make the best of the labor shortage.
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August 2023 by Casey Brown
Absolutely terrible service. I can understand being short staffed, but not delivering mail for weeks at a time and getting packages weeks late? Unacceptable. I called to inquire and was told my mail person was sick and my mail would be delivered in two days. It’s now been a week and still no mail. Not okay.
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August 2023 by Scott Decatur
The Colchester Post office is absolutely horrible at delivering packages on time. This has been an ongoing problem for over a year. I have had packages go missing and packages not get delivered for days and days even as the tracking information has it "out for delivery" from the Colchester post office. I always use UPS when every possible.
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May 2023 by Erin
Love the staff here. Eden & the blonde woman behind the desk are so friendly. Each & every time the service is wonderful. I know there have been struggles with staffing postal delivery workers, but our mail lady (Linda I think?) has always been excellent.
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May 2023 by Big Kid
Be aware if you call the post office 10 mins before they close they won't answer. If it's raining their drivers won't put mail in the boxes. I watched it happen many times over enough is enough.
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April 2023 by Keith B
Be aware if you call the post office 10 mins before they close they won't answer. If it's raining their drivers won't put mail in the boxes. I watched it happen many times over enough is enough.
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April 2023 by Lynn Labonte
I just had an Amazon package delivery from the uspsI was in my room and heard banging and my front door open as coming down the hallThe mail main opened my door yelled mail and dropped it off in my houseThat is NOT ok
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March 2023 by Jens Johnson
Extremely helpful and friendly staff. I’ve been here several times and always had a positive experience
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February 2023 by Jeps
mail delivered 1 time a week. Not all at once either. I received mail from three weeks ago today. Packages are never delivered on time or at all. I receive many packages addressed to my neighbors frequently.. The actual post office is never any help... still using its the covid as an excuse for their incompetence. Never answer the phone either. They are a terrible operation
