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April 2023 by Laura Powers
Heather, the owner is so kind and sweet and her flowers and designs are just as sweet as she. Her shop has more than just flowers (btw)... she has very cool plants of all kinds to buy, vases and water & wine cantors, as well as some other vintage/ antique decorative pieces. It's not just a flower shop! Take a peek ? ✨️
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December 2022 by Linda Fotopoulos
Did an amazing job for an order I placed for a gift basket and some goodies from out of state! Thank you for being there when I couldnt!
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September 2022 by Linda Maynard
Very effective and efficient and kind.Helped us with ordering flowers for our Dad's Memorial service.
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August 2021 by Mary Crockett
I ordered flowers for my step-mother’s birthday. She said they are beautiful. Thank you! Thank you for delivering all the way to Whitingham
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August 2021 by David H
Couldn't have asked for better arrangements! My wife and I came to town for the weekend so I had asked Heather to deliver some flowers to our hotel before we arrived. My wife is also a floral designer so I like to avoid "generic" arrangements.I talked to Heather in advance and provided some general ideas for what I though my wife would like, and asked Heather to have fun and be creative. In there end, she delivered for smaller arrangements, which was perfect for the room we were staying in.The flowers and arrangements were a big hurry with my wife! Thank you for providing such a wonderful service.
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July 2021 by Nancy Baker
She did a beautiful bouquet for my mothers memorial service. She also made a gorgeous ring to go around my mothers urn. We got many compliments on them.
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July 2021 by Oliver Richards
amazing service, fantastic arrangement and great flowers. thank you heather
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May 2021 by Dawn D.
My doorbell rings at neary 6:30 PM at night which gave me some cause for concern because it was getting dark. I look out my window to see a woman standing on my porch with flowers in hand. I open the door and she sarcastically says, "So you'll open the door for flowers" which came across as a rude wise crack and most unfriendly. I told her she gave me a scare. She then hands me the vase of flowers and says it tipped over in the car and I will need to add water. Then she hands me a wet box of chocolates and says, "Open this up and see if its alright. It got wet when the vase tipped over." I look at this folded up piece of paper that's in the holder for a greeting card and see that this is a gift from my Aunt. I am now feeling upset and say to this woman (who I KNOW is also the owner of this flower shop since this is a small town), "My 87 year old Aunt placed this order for my birthday and you come here expecting me to accept THIS (referring to the damaged box of chocolates)? Are you not embarrassed? I won't accept this and you should refund my Aunt's money." So only now does she say she will refund the cost of the chocolates and leaves with not even an apology taking the damaged box of chocolates with her. UNBELIEVABLE AWFUL EXPERIENCE!!!! BEWARE!
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March 2021 by Allie B.
I am disgusted by the customer service I encountered when attempting to order from Heather's Flower Shop for my friend's birthday. I ordered for same-day delivery. The website clearly stated the flowers would be delivered the day I ordered them. Unfortunately, they were not delivered that day and the store was closed the following day. I called the store two days later and the person who worked there told me she left early the day I ordered and that's why my delivery was not completed. I let the woman on the phone know that I would've appreciated if I received a call to be notified that the shop was closing early and that my delivery would not be completed. The woman replied by saying, "Maybe you shouldn't have ordered the flowers on the day you needed them delivered." If this is her belief, then the website and store should not offer same-day delivery. Take your business elsewhere especially if you are looking for same-day delivery .
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March 2021 by Ashley Will
Absolutely amazing! Very thoughtful and caring. I had a plant delivered today as a gift from my mother. We were so happy she took the time to research what was safe for my pet. Thank you for brightening my day with your great service.
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September 2020 by Amy Fillion
I live in another part of the country. My parents lost a beloved dog while self-isolating during COVID. Heather's Flower Shop delivered a beautiful but appropriate bouquet that made my mother cry and smile. Thanks for the quick order, delivery and fantastic flowers!!!
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September 2019 by Thomas McManus
Amazing you actually get what you pay for...
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March 2019 by Fran C.
Was looking for a local Flower Shop in West Dover, Vt. And came across Heather's Flower Shop website. Picked out the Flowers we wanted to send and called Heather with our order. Discussed our pick. Heather gave us her informed opinion of our requirements and we placed our order. We also ordered the chocolates. The flowers and chocolates were delivered today. Our daughter was surprised and pleased with this beautiful arrangement and also with the chocolates. Very happy we choose Heather's Flower Shop.
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January 2018 by Jamie Percival
Awful experience. Ordered some flowers and balloons to be deliberated on my girlfriends birthday as I was out of the country. Only to find out on the day that they would not be delivering anything.
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May 2017 by A Google User
Thank you Heather's for recommending a flower shop in Brattleboro so I could get flowers to my mother in law in time for Mother's day. I did not think to send until noon the Saturday before Mother's day and you were honest that you could not get the order delivered in time. I was able to get the flowers to her because of your recommendation. Thank you again and I will be sure to order flowers from you for another occasion as you really helped me out.
