“I'm 68 and not very tech savy.
My phone was very outdated and I wanted to switch from my current provider to T-Mobile after reading reviews. I'm on limited income so was interested in free phone and low monthly plan.
Cole walked me through the whole process with patience and didn't try to up sale me. He transferred all my info and priceless photos. Love my new phone and have great reception.”
“Sara provided us with great service! She knows her stuff and was very professional and helpful despite the fact that we rolled in close to closing time. We weren't able to get what we needed at the Williston store so we tried Essex! She was very knowledgeable. and helped us set up the service we needed. Thanks Sara!”
“I went in for help with my phone that was having problems and they gave good advice and helpful hints. I ended up buying a new phone and they were knowlegable ,helpful and supportive. They made me feel comfortable which was great as I have limited knowledge in many areas with phones.”