Victra is a Verizon Authorized Retailer located in Essex Junction, VT, dedicated to providing the best experience for its guests. The store offers a complete range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Customers appreciate the knowledgeable and friendly staff, who are committed to helping with various needs. Several reviews highlight the exceptional service provided by team members like Keegan, Dylan, and Josh. Keegan demonstrated patience while assisting a difficult customer, ultimately resolving a SIM issue. Dylan received praise for his multitasking abilities and for helping transfer information and set up devices. Josh was noted for being polite and focused on finding the best solutions without upselling. Overall, customers express satisfaction with the helpfulness and expertise of the staff, making this Verizon location highly recommended for anyone seeking assistance with their cell phone needs. The mission of Victra is to connect technology to life in a trustworthy and enjoyable way.
I went in for help with my phone that was having problems and they gave good advice and helpful hints. I ended up buying a new phone and they were knowlegable ,helpful and supportive. They made me feel comfortable which was great as I have limited knowledge in many areas with phones.
March 2026
I had so much help at the Verizon store in Essex Junction . Rhiannon was amazing ! She was so courteous and patient . She was trouble shooting many issues I had got me up and running with my phone . She is the best! I would recommend going to that store . Thanks Rhiannon so much .
March 2026
Lily Q did an AMAZING job with signing up and transferring to a new phone. She's so great!
